Ordered a pizza at 7:45, showed up to pick it up at 8:15 ( 15 past the estimated done time) asked for my pizza, was told it was going to be a min longer so I came out to my car to wait. 10 min goes by I walk back in to ask about the pizza. “Idk what happened it must have gotten lost” yall, how do you lose a pizza?! No one came in or out and I was hoping the oversight would have been delt with better. I’ll be going to garlic knot from now on
Dakota Martin
I had one of the worst customer service experiences with Pizza Hut recently. The person who took my order over the phone was incredibly rude and dismissive. They acted like I was an inconvenience, rushed me through my order, and didn’t seem to care at all about answering basic questions.
Unfortunately, the poor service didn’t stop there — the delivery driver showed up with the same bad attitude. They were short, unfriendly, and acted irritated as if the whole delivery was a hassle for them.
It’s really disappointing to see this kind of behavior from a company that used to be known for decent service. I won’t be ordering again anytime soon.
Jaimie
Left out in the rain!! If I could give this 0 stars, I absolutely would!! We waited over an hour for the food. It was delivered to the wrong unit and left out in the rain for who knows how long!! If I could share the videos and pics I took of the pizza boxes sopping wet and then cold pizza that we had to eat after spending $50 would!
Nathan Navarro
The don't deliver and send drivers away
Michael Chase
Friendly staff <3
Julio Mata
Very poor service 😡 I ordered a peperoni pizza and they gave one pure cheese and cold and the person who works ay of bad attitude 👎🏻
Ester McGill
Such a great place for pizza! I highly recommend!
Manoj HS
The person was rude and disrespectful from the moment I walked in for no fathomable reason. The pizza was raw and bad. Never again.
Just Me
I ordered my pizza online and when I arrived, the man working said that the credit card receipt had to be finalized and had an additional question for me about the tip. I tip cash once I see that my meal is ok, so I hadn’t tipped online. I have never had a business pull up the tip and basically demand tip after I’ve already paid for my meal online. I also don’t believe that my pizza was made at that time and he said it was running late, so I sat and waited for another 15 minutes for my pizza. The lobby area was dirty. I will never return to this location.
Dewon Paige
Ms Selina has the best customer service I’ve received in Colorado .
Selins was absolutely awesome. Her services are unmatched and beyond satisfying. Please go visit her she won't disappoint!!!!!
Atmosphere: 5
Food: 5
Service: 5
Devon Robinson
Selena was the best person I ever met so out going very understanding and just made me feel so welcome
Atmosphere: 5
Food: 5
Service: 5
Rita Jones
Selenia is the best! The communication was A1 not only but the communication but the service I received was outstanding I love it
David Horehlad
Terrible service and management
John Sudderth
Store manager made her own policy about needing identification for pickup. While I waited for 20 minutes for them to mess up the order twice I had to listen to her complaining about Uber eats drivers and talk down to them about how much better she is than them. Do better Salina.
Ordered a pizza at 7:45, showed up to pick it up at 8:15 ( 15 past the estimated done time) asked for my pizza, was told it was going to be a min longer so I came out to my car to wait. 10 min goes by I walk back in to ask about the pizza. “Idk what happened it must have gotten lost” yall, how do you lose a pizza?! No one came in or out and I was hoping the oversight would have been delt with better. I’ll be going to garlic knot from now on
I had one of the worst customer service experiences with Pizza Hut recently. The person who took my order over the phone was incredibly rude and dismissive. They acted like I was an inconvenience, rushed me through my order, and didn’t seem to care at all about answering basic questions.
Unfortunately, the poor service didn’t stop there — the delivery driver showed up with the same bad attitude. They were short, unfriendly, and acted irritated as if the whole delivery was a hassle for them.
It’s really disappointing to see this kind of behavior from a company that used to be known for decent service. I won’t be ordering again anytime soon.
Left out in the rain!! If I could give this 0 stars, I absolutely would!! We waited over an hour for the food. It was delivered to the wrong unit and left out in the rain for who knows how long!! If I could share the videos and pics I took of the pizza boxes sopping wet and then cold pizza that we had to eat after spending $50 would!
The don't deliver and send drivers away
Friendly staff <3
Very poor service 😡 I ordered a peperoni pizza and they gave one pure cheese and cold and the person who works ay of bad attitude 👎🏻
Such a great place for pizza! I highly recommend!
The person was rude and disrespectful from the moment I walked in for no fathomable reason. The pizza was raw and bad. Never again.
I ordered my pizza online and when I arrived, the man working said that the credit card receipt had to be finalized and had an additional question for me about the tip. I tip cash once I see that my meal is ok, so I hadn’t tipped online. I have never had a business pull up the tip and basically demand tip after I’ve already paid for my meal online. I also don’t believe that my pizza was made at that time and he said it was running late, so I sat and waited for another 15 minutes for my pizza. The lobby area was dirty. I will never return to this location.
Ms Selina has the best customer service I’ve received in Colorado .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Selins was absolutely awesome. Her services are unmatched and beyond satisfying. Please go visit her she won't disappoint!!!!!
Atmosphere: 5
Food: 5
Service: 5
Selena was the best person I ever met so out going very understanding and just made me feel so welcome
Atmosphere: 5
Food: 5
Service: 5
Selenia is the best! The communication was A1 not only but the communication but the service I received was outstanding I love it
Terrible service and management
Store manager made her own policy about needing identification for pickup. While I waited for 20 minutes for them to mess up the order twice I had to listen to her complaining about Uber eats drivers and talk down to them about how much better she is than them. Do better Salina.
Atmosphere: 1
Service: 1
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