Can't get an online order fulfilled correctly to save their lives.
Atmosphere: 1
Food: 1
Service: 1
Roxanne Milligan
This is more for corporate office. Apparently you guys are out of pumpkin cream cheese muffins for the season. You should be ashamed of yourself. We are barely in the fall and that’s one of your biggest fall items. Just saying please prepare better. Everything else with Starbucks is good.
Atmosphere: 5
Food: 2
Service: 5
Nick “Mcbee'z Kneez” Mcbee
I already gave this place a 1 star a year ago. Decided to give it another chance today because it next to my kids school. When I got there they told me that someone must have taken the drink i ordered and they would have to start over. Then they just made a random matcha... I watched her pour whole milk in it, I asked for oat. She put 3 pumps of syrup, I ask for zero pumps, and it was supposed to have a shot of espresso... I didn't have time to complain and just left it on the counter... what a waste of $10...
Aly Olivas
Sent my husband to get some coffee and Jazmin thinks it’s appropriate to write him a little note on this on his cup of coffee.
Atmosphere: 1
Food: 1
Service: 1
Alexis Brathwaite
Good and Fast!
Atmosphere: 5
Food: 5
Service: 5
Jerry Tamayo
Love starbucks period
Atmosphere: 5
Food: 5
Service: 5
Jessica Mercure
Good drinks- fun atmosphere 👌 love it here.
Atmosphere: 3
Food: 3
Service: 3
Tracy Z
This is the worst service I've ever ordered at Starbucks. I chose one without ice, and they directly made me a cup of matcha full of foam. There is no matcha flavor at all. In the picture, the amount of a large cup is only a quarter at the end, and the rest is all foam. If you can't make matcha without ice, you can disable the de-icing function. It's simply deceiving consumers.
Service: 1
Lynn Dougherty
I went to the Starbucks that was off of Quincy and Piccadilly. I don't usually go to the Starbucks but probably will start going. Everybody was incredibly kind. My only comment would be to please educate the staff that coffee mochas without whipped cream only get one quarter inch of foam. This seems to be a common problem wherever I go to a Starbucks. I love Starbucks I think Jerome runs a tight ship. Thank you everybody.
Went through drive thru and paid $13 for two small pink drinks as a treat for the kiddos. As we’re pulling out of the parking lot I hear “We forgot to say ‘no ice’.” Kids are sitting there with full cups of ice and the drink is already gone. They can’t even reach the boba I paid the extra $1.25 for.
We were on our way somewhere so I stopped at another location to request a remake and was told that’s just how it’s made, “next time order a larger size”, and basically accused of trying scam them for free drinks. I ultimately called corporate and got a refund.
I’m writing this review because this isn’t the only issue. A few years ago they started making their Chai really watery. “The trick is to ask for two shots!” I get the caramel macchiato and it’s 50% foam, so I have to remember to ask for no foam. Now I get the pink drink and I have to remember to ask for no ice.
Starbucks has gone from a fun treat on a girls’ day to a stressful experience, almost a game, where you have to remember to tell them how to make your drink correctly or you’re going to be disappointed and there are no redos because the staff is “just trying to pay my bills”. I’m over it. I can go to McD for a mediocre drink at 1/3 the cost and better service. Good luck trying to sell $6 cups of ice during a recession.
Food: 1
Service: 5
Perlina Vigil
Worst customer service I have ever experienced!!! I recommend you to avoid this location by all means! They are really rude! Very disrespectful!
Atmosphere: 1
Food: 1
Service: 1
Perlina
The most rudest customer service ever!!! I came in to this location today at 5:00pm May 1st 2025. And by far the worst experience I have ever had! The lady that is working drive thru needs to be fired! She is very unprofessional and does not know how to talk to people. Because of her! I will not come to this location ever Again!!!
Staff are always super friendly here
Can't get an online order fulfilled correctly to save their lives.
Atmosphere: 1
Food: 1
Service: 1
This is more for corporate office. Apparently you guys are out of pumpkin cream cheese muffins for the season. You should be ashamed of yourself. We are barely in the fall and that’s one of your biggest fall items. Just saying please prepare better. Everything else with Starbucks is good.
Atmosphere: 5
Food: 2
Service: 5
I already gave this place a 1 star a year ago. Decided to give it another chance today because it next to my kids school. When I got there they told me that someone must have taken the drink i ordered and they would have to start over. Then they just made a random matcha... I watched her pour whole milk in it, I asked for oat. She put 3 pumps of syrup, I ask for zero pumps, and it was supposed to have a shot of espresso... I didn't have time to complain and just left it on the counter... what a waste of $10...
Sent my husband to get some coffee and Jazmin thinks it’s appropriate to write him a little note on this on his cup of coffee.
Atmosphere: 1
Food: 1
Service: 1
Good and Fast!
Atmosphere: 5
Food: 5
Service: 5
Love starbucks period
Atmosphere: 5
Food: 5
Service: 5
Good drinks- fun atmosphere 👌 love it here.
Atmosphere: 3
Food: 3
Service: 3
This is the worst service I've ever ordered at Starbucks. I chose one without ice, and they directly made me a cup of matcha full of foam. There is no matcha flavor at all. In the picture, the amount of a large cup is only a quarter at the end, and the rest is all foam. If you can't make matcha without ice, you can disable the de-icing function. It's simply deceiving consumers.
Service: 1
I went to the Starbucks that was off of Quincy and Piccadilly. I don't usually go to the Starbucks but probably will start going. Everybody was incredibly kind. My only comment would be to please educate the staff that coffee mochas without whipped cream only get one quarter inch of foam. This seems to be a common problem wherever I go to a Starbucks. I love Starbucks I think Jerome runs a tight ship. Thank you everybody.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went through drive thru and paid $13 for two small pink drinks as a treat for the kiddos. As we’re pulling out of the parking lot I hear “We forgot to say ‘no ice’.” Kids are sitting there with full cups of ice and the drink is already gone. They can’t even reach the boba I paid the extra $1.25 for.
We were on our way somewhere so I stopped at another location to request a remake and was told that’s just how it’s made, “next time order a larger size”, and basically accused of trying scam them for free drinks. I ultimately called corporate and got a refund.
I’m writing this review because this isn’t the only issue. A few years ago they started making their Chai really watery. “The trick is to ask for two shots!” I get the caramel macchiato and it’s 50% foam, so I have to remember to ask for no foam. Now I get the pink drink and I have to remember to ask for no ice.
Starbucks has gone from a fun treat on a girls’ day to a stressful experience, almost a game, where you have to remember to tell them how to make your drink correctly or you’re going to be disappointed and there are no redos because the staff is “just trying to pay my bills”. I’m over it. I can go to McD for a mediocre drink at 1/3 the cost and better service. Good luck trying to sell $6 cups of ice during a recession.
Food: 1
Service: 5
Worst customer service I have ever experienced!!! I recommend you to avoid this location by all means! They are really rude! Very disrespectful!
Atmosphere: 1
Food: 1
Service: 1
The most rudest customer service ever!!! I came in to this location today at 5:00pm May 1st 2025. And by far the worst experience I have ever had! The lady that is working drive thru needs to be fired! She is very unprofessional and does not know how to talk to people. Because of her! I will not come to this location ever Again!!!
It's a nice Starbucks
Staff is very friendly even when busy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant
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