Starbucks
11703 E Arapahoe Rd, Centennial
(303) 768-8272
Recent Reviews
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the Asian girl making drinks wouldn’t acknowledge I was there but as soon as I grabbed the order that I was picking up she gave me an attitude like I was beneath her! Maybe a good morning, hello? Maybe smile.. if you hate your job get a new one, no one wakes up in the morning wanting to deal with another persons attitude.
Service: 1
Staff is amazing, extremely quality service and never had any problems with food or drink orders. Thank you
Atmosphere: 5
Food: 5
Service: 5
I love the coffee here. People are welcoming.
Atmosphere: 5
Food: 5
Service: 5
We went here for years until they started messing up. I would pick up coffee for my wife almost daily, but then they started ignoring her instructions for using lactos free milk in her coffee. Last year around this time, I had several terrible service experiences, which is why we eventually switched to the one down the road.
We had to use this location again today for the first time in a year and, of course, they ignored the instructions again and used regular milk. Customer service was mediocre at best.
I would highly recommend just using one of the other locations nearby...
I don't know who at this store needs to hear this, but lactose intolerance is a massive pain and anyone caught adding lactose to a lactose-free order should absolutely be fired. Allergies are not something to just be ignored.
Dietary restrictions: They cannot get the orders right. Constantly add regular milk to orders with lactose free milk substitute.
Parking: Parking here is an absolute joke. They needed to make the parking lot wider and it would have been nice if there had been a few more parking spaces.
Atmosphere: 1
Food: 4
Service: 2
First and only Starbucks in the mainland US to make an espresso macchiato correctly.
Atmosphere: 4
Food: 5
Service: 4
Pre-order and never got the order. So I canceled and won't be back.
Atmosphere: 1
Food: 1
Service: 1
Great coffee, prices way too high.
Atmosphere: 1
Food: 1
Service: 3
Always Fast, Friendly and Delicious.
Parking: My experience with the Starbucks I've been to since moving to Colorado is that there has always been plenty of parking at all the Starbucks I've been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee, Turkey Provolone & Pesto on Ciabatta, Iced Caramel Macchiato, Cookies & Cream Cake Pop, Plain Bagel
Terrible customer service. I was waiting for pink drink for 15 minuts!
Atmosphere: 1
Food: 4
Service: 1
First I had to wait to order and everyone doing nothing. I bought a cup from them and asked them to rinse it and they ask me to do it in the bathroom. And that is unhuman and when I talked to the supervisor she was rude. This place will profile you if you are not white.
Restaurantji Recommends
Worst customer service out if any Starbucks I've been to. They made 3 people's coffees first that I was ahead of. The girl with red hair needs to find a new profession. Worst Frappuccino ever, if you can even call what I got a Frappuccino.....would've asked for my money back if I wasn't in such a hurry. What a waste of time and money.
Awesome people and services !
Atmosphere: 5
Food: 5
Service: 5
This is going to be the slowest Starbucks I've ever been to. It took 14 minutes for a pink drink. It was not busy at all. We were the only people waiting for our drinks the entire time.
Food: 3
Service: 3
Sub par baristas, non enthusiast, bad drink, wanted iced got hot. Nasty bathrooms. Do not spend $8 on a coffee here.
Atmosphere: 1
Food: 3
Service: 2
Nice, friendly coffee shop!
Atmosphere: 4
Food: 4
Service: 5
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