They found out they had no apple pies ready after I ordered. They said it was going to take 10 to 12 minutes. I initially didn't want to wait but it was taking a while for a someone to approve the refund of that item so I decided to wait.
Then when I get to the second window they wanted to give me the rest of my order but it would have gotten cold while waiting for the apple pie.
I asked if I could just get my food all at the same time so it would be warm but the lady at the second window refused. Unfortunately it was better to just refund the order and go to another restaurant since I didn't want cold food.
Then she even wanted me to drive back around the drive through to the first window to get the refund processed, which I did not do. (If I wasn't so hungry this would have been comical how silly this all was.)
It doesn't seem unreasonable to get all the food fresh at the same time. I sincerely hope she was not a manager of some type as this really didn't need to be so complicated.
(The guy that took my order and the guy working with the lady at the second window were both very nice though.)
Service: 1
grim reapers brother dave
ABSOLUTELY REDICULOUS. Nothing but issues every time. Wanted me to come back after my food was stale and assured me it was made fresh. Not only this they had a pink haired chick with blatant profanities on her shirt who was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Nick Trevino
My kid received a load of tartar sauce instead of chicken nuggets. Manager does not care. Avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Alex Cuevas
Ordered a Double Big Mac Meal with no onions and pickles and received a regular Big Mac.
Atmosphere: 3
Food: 2
Service: 2
Powitsme Doctor Gold
As soon as people come in they greet them and ask if they are ordering or picking up they also work Swift I've made complex orders that they have not messed up on yet
Atmosphere: 3
Food: 3
Service: 4
Steff M
I would give this store a lower than one star if I could. Every time we go there, they mess up our order. We have to go in there at least three times to get our order done correct. And they are never willing to work with you or give you any kind of comps to make the situation right. If you can avoid this McDonald's, I highly recommend it.
Atmosphere: 1
Food: 1
Service: 1
Steven Bruce
I love some McDonald's now and again- this location just cant get things right. Ordered 5 meals through the app for my family tonight. They hired door dash to deliver it. The delivery driver delivered 5 drinks and two meals. They forgot 3 meals- crazy. I immediately drove to the location to grab the forgotten meals, they acted like they couldnt possibly figure it out lol. Ended up paying for the three meals again so the kids would have a treat. The training at this location needs some auditing. Everyone was friendly, but no problem solving skills at all. I get it, mistakes happen, but work with the customer to make it right!!
Atmosphere: 1
Food: 3
Service: 1
Clara P
Now I understand why there are so many bad reviews. I’ve been coming to this McDonald’s since I moved nearby, and up until today my experiences have been great, the team here is usually wonderful. Today, however, I had a disappointing encounter with the manager (her name sounded like Elida). When I pulled up to pick up my meals, she seemed flustered and handed me the wrong drinks. When I politely let her know, she got visibly upset. She also forgot one of the fries I had ordered. When I asked for a receipt, she was very unprofessional. She yelled at one of her team members in Spanish and said, “dale a esta su recibo.” I do want to point out that her team members were very nice and polite. They listened and made sure I received what I was missing. I genuinely feel bad that they have to work under such poor leadership.
Atmosphere: 1
Food: 3
Service: 1
Bruce Dedmon
This Place Was PACKED they say it's Normal...But they were too Fast they forgot my Fries..lol
Redi K
Very bad customer service. All the employees had an attitude, and the food was terrible. The girl at the counter giving pickup orders on 11/27 at 10:40 AM didn’t even hold the smoothie,she just slid it across the counter toward me. If I hadn’t caught it, it would’ve fallen on the floor. And this happened even though I waited patiently and only asked for my order once.
Just had dinner here today and my double cheeseburger was cold and my nuggets we are also cold and hard. Definitely will not be coming back to this location.
Atmosphere: 2
Food: 1
Service: 4
Jason Nguyen
The employees in this McDonald’s store have really bad attitude. I order a bunch of drink and asking for a carry tray, they gave me small one, I ask for the big one, they show their bad attitude to me. I rather rate 0 star. I don’t know why that company didn’t train them properly
Joe Dineen
They were fast
Atmosphere: 3
Food: 3
Service: 4
Trevor Steen
Multiple times the app doesn't work and you can't use a deal. Drive through is slow and usually you have to park and wait. All around, not worth the time or money.
Atmosphere: 3
Food: 4
Service: 2
Shawn Jeronimo
Got a cone here like 20 minutes ago and the cone paper was inside the cone. Not sure how the person making the cone didn't see the paper inside?
They found out they had no apple pies ready after I ordered. They said it was going to take 10 to 12 minutes. I initially didn't want to wait but it was taking a while for a someone to approve the refund of that item so I decided to wait.
Then when I get to the second window they wanted to give me the rest of my order but it would have gotten cold while waiting for the apple pie.
I asked if I could just get my food all at the same time so it would be warm but the lady at the second window refused. Unfortunately it was better to just refund the order and go to another restaurant since I didn't want cold food.
Then she even wanted me to drive back around the drive through to the first window to get the refund processed, which I did not do. (If I wasn't so hungry this would have been comical how silly this all was.)
It doesn't seem unreasonable to get all the food fresh at the same time. I sincerely hope she was not a manager of some type as this really didn't need to be so complicated.
(The guy that took my order and the guy working with the lady at the second window were both very nice though.)
Service: 1
ABSOLUTELY REDICULOUS. Nothing but issues every time. Wanted me to come back after my food was stale and assured me it was made fresh. Not only this they had a pink haired chick with blatant profanities on her shirt who was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
My kid received a load of tartar sauce instead of chicken nuggets. Manager does not care. Avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Ordered a Double Big Mac Meal with no onions and pickles and received a regular Big Mac.
Atmosphere: 3
Food: 2
Service: 2
As soon as people come in they greet them and ask if they are ordering or picking up they also work Swift I've made complex orders that they have not messed up on yet
Atmosphere: 3
Food: 3
Service: 4
I would give this store a lower than one star if I could. Every time we go there, they mess up our order. We have to go in there at least three times to get our order done correct. And they are never willing to work with you or give you any kind of comps to make the situation right. If you can avoid this McDonald's, I highly recommend it.
Atmosphere: 1
Food: 1
Service: 1
I love some McDonald's now and again- this location just cant get things right. Ordered 5 meals through the app for my family tonight. They hired door dash to deliver it. The delivery driver delivered 5 drinks and two meals. They forgot 3 meals- crazy. I immediately drove to the location to grab the forgotten meals, they acted like they couldnt possibly figure it out lol. Ended up paying for the three meals again so the kids would have a treat. The training at this location needs some auditing. Everyone was friendly, but no problem solving skills at all. I get it, mistakes happen, but work with the customer to make it right!!
Atmosphere: 1
Food: 3
Service: 1
Now I understand why there are so many bad reviews. I’ve been coming to this McDonald’s since I moved nearby, and up until today my experiences have been great, the team here is usually wonderful.
Today, however, I had a disappointing encounter with the manager (her name sounded like Elida). When I pulled up to pick up my meals, she seemed flustered and handed me the wrong drinks. When I politely let her know, she got visibly upset. She also forgot one of the fries I had ordered.
When I asked for a receipt, she was very unprofessional. She yelled at one of her team members in Spanish and said, “dale a esta su recibo.”
I do want to point out that her team members were very nice and polite. They listened and made sure I received what I was missing. I genuinely feel bad that they have to work under such poor leadership.
Atmosphere: 1
Food: 3
Service: 1
This Place Was PACKED they say it's Normal...But they were too Fast they forgot my Fries..lol
Very bad customer service. All the employees had an attitude, and the food was terrible. The girl at the counter giving pickup orders on 11/27 at 10:40 AM didn’t even hold the smoothie,she just slid it across the counter toward me. If I hadn’t caught it, it would’ve fallen on the floor. And this happened even though I waited patiently and only asked for my order once.
Food: 1
Service: 1
Restaurantji Recommends
Just had dinner here today and my double cheeseburger was cold and my nuggets we are also cold and hard. Definitely will not be coming back to this location.
Atmosphere: 2
Food: 1
Service: 4
The employees in this McDonald’s store have really bad attitude. I order a bunch of drink and asking for a carry tray, they gave me small one, I ask for the big one, they show their bad attitude to me. I rather rate 0 star. I don’t know why that company didn’t train them properly
They were fast
Atmosphere: 3
Food: 3
Service: 4
Multiple times the app doesn't work and you can't use a deal. Drive through is slow and usually you have to park and wait. All around, not worth the time or money.
Atmosphere: 3
Food: 4
Service: 2
Got a cone here like 20 minutes ago and the cone paper was inside the cone. Not sure how the person making the cone didn't see the paper inside?
Food: 1
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