update to my update: all the improvements that had been made by new management and employees, have gone back down the tubes. I have ordered twice recently and both times the orders were messed up and the food not made right. This place isn't worth eating at again and it's sad.
Noah J.
Incredibly long wait in the drive thru. Not that long of a line and parked for 15 minutes waiting. Too bad it's designed in a way one couldn't leave the line if they wanted to.
Atmosphere: 1
Food: 1
Service: 1
Chris “CowboyCree” Henningsen
So I came in at 9:55pm, walk in because I'm traveling for work and don't have a vehicle to drive thru. Thankfully the dining room was still open. Ordered my food on the kiosk, and they got on it pretty quickly. BUT!!! The gorditas on my cheesy gordita crunches was crunchier than the hard taco shells!! So stale it was difficult to eat, ended up throwing that part out. I asked for double steak in the cheesy melt grilled Steak burrito, and I'm almost positive they went HALF the normal amount of steak and made up for it with extra rice. Wasn't all that chessy either. About the only thing they made that was good was the steak street chalupas. I pray this isn't a common thing here...
Atmosphere: 4
Food: 2
Service: 4
CJWBII
Clutch place in close location to the shitty quality inn.
Atmosphere: 5
Food: 5
Service: 4
Morgan Ausburn
The time management needs to be worked on bad. 40 minutes in line with about 7 cars behind is ridiculous
Atmosphere: 2
Food: 2
Service: 1
Steven Pester
Got the order right, food was good. Nice stop on the travel home.
Atmosphere: 5
Food: 5
Service: 5
Katie Darlington
Very slow service.
Food: 1
Service: 2
Chance Hartsfield
Twice now they’ve not given me all my food. An absolute disgusting waste of your time. Avoid giving you money here until they can figure out how to get their act together. Most likely never. I don’t get how anyone can be so incompetent, but everyone here takes the cake
Atmosphere: 1
Food: 1
Service: 1
Jake Wilson
Terrible service
Jackson Misisippi
Terrible food. The beans were crusty and disgusting. One of the worst Taco Bell’s I’ve ever been to.
I chose Taco Bell over sonic for speedy service. It’s been 20 minutes and there are still a handful of people in the lobby waiting to get their food. Signs of being unorganized by the conversations happening on the food line. Hopefully they can turn this around.
Raul Soto
W night crew on July 17th
Atmosphere: 4
Food: 4
Service: 4
Donald Lente
Service is terrible, food is never right on what is ordered and employees can be rude
Stephanie phillips
You can't blame the quality of the food, it is fast food after all. But this has to be the slowest taco bell on the planet, 25 minutes later we are leaving. They failed to mention the kiosk doesn't work, random people not employed there in the kitchen....where's management to fix these issues?
Atmosphere: 1
Food: 1
Service: 1
Mercedes Villanueva
We usually stop in every time we come to Cortez, however this time it was VERY unpleasant. The woman taking our order went quiet and couldn’t let us know if we should continue or give her a moment to catch up. She was very rushed and very rude. At the window she wouldn’t even acknowledge us except to tell us the total. She ignored us asking for sauce, and tried to send us on our way with one drink instead of two. We asked for the other and she acted like it was a big inconvenience. The cashier was Sheila B, I hope managers are able to give her a lesson on customer service and get her on the right track to being better for the company. Have a great day! :)
update to my update: all the improvements that had been made by new management and employees, have gone back down the tubes. I have ordered twice recently and both times the orders were messed up and the food not made right. This place isn't worth eating at again and it's sad.
Incredibly long wait in the drive thru. Not that long of a line and parked for 15 minutes waiting. Too bad it's designed in a way one couldn't leave the line if they wanted to.
Atmosphere: 1
Food: 1
Service: 1
So I came in at 9:55pm, walk in because I'm traveling for work and don't have a vehicle to drive thru. Thankfully the dining room was still open. Ordered my food on the kiosk, and they got on it pretty quickly. BUT!!! The gorditas on my cheesy gordita crunches was crunchier than the hard taco shells!! So stale it was difficult to eat, ended up throwing that part out. I asked for double steak in the cheesy melt grilled Steak burrito, and I'm almost positive they went HALF the normal amount of steak and made up for it with extra rice. Wasn't all that chessy either. About the only thing they made that was good was the steak street chalupas. I pray this isn't a common thing here...
Atmosphere: 4
Food: 2
Service: 4
Clutch place in close location to the shitty quality inn.
Atmosphere: 5
Food: 5
Service: 4
The time management needs to be worked on bad. 40 minutes in line with about 7 cars behind is ridiculous
Atmosphere: 2
Food: 2
Service: 1
Got the order right, food was good. Nice stop on the travel home.
Atmosphere: 5
Food: 5
Service: 5
Very slow service.
Food: 1
Service: 2
Twice now they’ve not given me all my food. An absolute disgusting waste of your time. Avoid giving you money here until they can figure out how to get their act together. Most likely never. I don’t get how anyone can be so incompetent, but everyone here takes the cake
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Terrible food. The beans were crusty and disgusting. One of the worst Taco Bell’s I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
I chose Taco Bell over sonic for speedy service. It’s been 20 minutes and there are still a handful of people in the lobby waiting to get their food. Signs of being unorganized by the conversations happening on the food line. Hopefully they can turn this around.
W night crew on July 17th
Atmosphere: 4
Food: 4
Service: 4
Service is terrible, food is never right on what is ordered and employees can be rude
You can't blame the quality of the food, it is fast food after all. But this has to be the slowest taco bell on the planet, 25 minutes later we are leaving. They failed to mention the kiosk doesn't work, random people not employed there in the kitchen....where's management to fix these issues?
Atmosphere: 1
Food: 1
Service: 1
We usually stop in every time we come to Cortez, however this time it was VERY unpleasant. The woman taking our order went quiet and couldn’t let us know if we should continue or give her a moment to catch up. She was very rushed and very rude. At the window she wouldn’t even acknowledge us except to tell us the total. She ignored us asking for sauce, and tried to send us on our way with one drink instead of two. We asked for the other and she acted like it was a big inconvenience. The cashier was Sheila B, I hope managers are able to give her a lesson on customer service and get her on the right track to being better for the company. Have a great day! :)
Atmosphere: 1
Food: 5
Service: 1
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