I love Sonic, the food is great, but they have forgotten my burrito i usually order, 3 times now. I usually order on the app and do a pick up. Deeply disappointed
Atmosphere: 2
Food: 4
Service: 2
Nicole Awkward One
Never have featured stuff or the employees take it all*unicorn straws* service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Colorado kind
25 minutes for 1 drink and you even got it wrong. The lady got upset when I said it was wrong. This has happened so many times that its officially a last time for me. Staff is rude, service takes forever and they can't even own a mistake they made.
Atmosphere: 1
Food: 2
Service: 1
Steven Winkler
2025 9-5 food was over spiced and had to repeat my order 3-4 times not sure if it cut out but don't think so cuz i still had to repeat it at the windo that's not cool the kids that work there need to pay better atinchen and the cook needs to slow down in a rush I know I made same mistake trying to hury and I messed up thank you have a good day
Atmosphere: 3
Food: 2
Service: 1
Sarah Ocean Hart
When you get your food and you are eating it, then you look down and there is hair and dust all over it like it's been picked up off the floor! Disgusting! They obviously dropped our food on the floor then gave it to us anyways. Gross! We have been sick ever since. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Christy Pipher
The customer service is more and more disappointing. The slushies are never mixed (syrup and fruit on bottom icee slush on top), I ask for extra toppings on the slush which they repeatedly don't do, even though they charge me for it. I ask the employee to please add the extra toppings I asked for and the employees have repeatedly interrupted me, dismissed what I had to say and then walk back inside.
I won't be going to this Sonic again, I recommend trying Grand Junction or Montrose, really disappointed in this location .
John Serio
We love happy hour
Lord Zombies
I waited 20 minutes may 25th at 12:30pm I order ahead for 3 drinks I got there they bring out the drink with no cup holder I ask for a cup holder and they never came back with my drink this is the worst sonic I have ever been to I will not go back and I called corporate now I have to wait 10 fking days for the refund this sonic is nothing but theives 0-10 never going back.
Chelsea Carlson
The wait is always long, food is mediocre. The girl in the window had huge jewels on her very long nails. Huge food safety concern. Staff always acts inconvenienced by someone placing an order.
Brenda Brown
Did not get what I ordered, instead of fixing the order was told I was charged for what I received! Customer service anymore is horrible!
You guys never have the online ordering open anymore and you never answer your phones…. Do better…
Va Jaybles
Usually order online, but when the apps down the drive through is fast, workers are great. Never had an issue and I love buying ice from them
Atmosphere: 5
Food: 5
Service: 5
Daniel Still
Absolutely horrendous service. Didn't even get my food, I got tired of waiting. The stall screen said the carhop was on the way with my food, 20 minutes later I still had no food. Hire more carhops or something, it's absolutely ridiculous how this sonic is being ran.
Service: 1
Mateo Salinas
Food was could and gross and wasted money the need to do better on training there employees....
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Hart
What sonic doesn’t have ice cream? Then someone walks out with ice cream for someone else. Then they take 30 minutes to get the rest of the food out!
I love Sonic, the food is great, but they have forgotten my burrito i usually order, 3 times now. I usually order on the app and do a pick up. Deeply disappointed
Atmosphere: 2
Food: 4
Service: 2
Never have featured stuff or the employees take it all*unicorn straws* service is horrible.
Atmosphere: 1
Food: 1
Service: 1
25 minutes for 1 drink and you even got it wrong. The lady got upset when I said it was wrong. This has happened so many times that its officially a last time for me. Staff is rude, service takes forever and they can't even own a mistake they made.
Atmosphere: 1
Food: 2
Service: 1
2025 9-5 food was over spiced and had to repeat my order 3-4 times not sure if it cut out but don't think so cuz i still had to repeat it at the windo that's not cool the kids that work there need to pay better atinchen and the cook needs to slow down in a rush I know I made same mistake trying to hury and I messed up thank you have a good day
Atmosphere: 3
Food: 2
Service: 1
When you get your food and you are eating it, then you look down and there is hair and dust all over it like it's been picked up off the floor! Disgusting! They obviously dropped our food on the floor then gave it to us anyways. Gross! We have been sick ever since. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
The customer service is more and more disappointing. The slushies are never mixed (syrup and fruit on bottom icee slush on top), I ask for extra toppings on the slush which they repeatedly don't do, even though they charge me for it. I ask the employee to please add the extra toppings I asked for and the employees have repeatedly interrupted me, dismissed what I had to say and then walk back inside.
I won't be going to this Sonic again, I recommend trying Grand Junction or Montrose, really disappointed in this location .
We love happy hour
I waited 20 minutes may 25th at 12:30pm I order ahead for 3 drinks I got there they bring out the drink with no cup holder I ask for a cup holder and they never came back with my drink this is the worst sonic I have ever been to I will not go back and I called corporate now I have to wait 10 fking days for the refund this sonic is nothing but theives 0-10 never going back.
The wait is always long, food is mediocre. The girl in the window had huge jewels on her very long nails. Huge food safety concern. Staff always acts inconvenienced by someone placing an order.
Did not get what I ordered, instead of fixing the order was told I was charged for what I received! Customer service anymore is horrible!
Restaurantji Recommends
You guys never have the online ordering open anymore and you never answer your phones…. Do better…
Usually order online, but when the apps down the drive through is fast, workers are great. Never had an issue and I love buying ice from them
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrendous service. Didn't even get my food, I got tired of waiting. The stall screen said the carhop was on the way with my food, 20 minutes later I still had no food. Hire more carhops or something, it's absolutely ridiculous how this sonic is being ran.
Service: 1
Food was could and gross and wasted money the need to do better on training there employees....
Atmosphere: 1
Food: 1
Service: 1
What sonic doesn’t have ice cream? Then someone walks out with ice cream for someone else. Then they take 30 minutes to get the rest of the food out!
Service: 1
Loading...