Service is now terrible if you get the store manager he will act like you are totally invisible and say he was too busy to take your order when he clearly wasn't busy just kept standing there with his back to me and then when I said something he decided he wanted to argue with me I've been going to this burger King for 5 years now and now it's going down hill all because of this one manager I'd put his name but when I asked for his name he took his name tag off and wouldn't let me see it
Service: 1
Albert Aro
Great service and good personality and fast service..
Atmosphere: 5
Food: 5
Service: 5
Amber
These people are so nice. Like the nicest drive through people I’ve ever met. Breakfast food is always good and not all smashed like a lot of burger kings .
Food: 5
Service: 5
Kathy Robbins
Hamburgers were terrible, went today Their shake machine is never working ever
Atmosphere: 3
Food: 1
Service: 1
Tickle
Every few months I give you guys another chance and everytime I am disappointed..cold old food every single time and i.possible to get your money back or food replaced...not anymore. Im officially done. Good luck
Your app sucks..it wouldn't let me upgrade my drink to a large and they wouldn't do it at the restaurant..I won't be back until you guys can handle the basics of customer satisfaction
Food: 1
Service: 1
Sandra Esparza
1 Star – Repeated Mistakes, Missing Food, and Hungry Kids**
I’m tired of giving Burger King chances when they consistently fail to get orders right. Tonight, after driving home, we discovered missing items—leaving my husband and me without food and my children still hungry. I’ve been patient before, knowing this location is often short-staffed, but there’s no excuse for making families pay for meals they don’t receive.
It’s frustrating to have to drive back just to get what we already paid for, and worse, to hear your kids say they’re still hungry because of someone else’s carelessness. We work hard for our money, and this isn’t the first time it’s happened. At this point, it feels like Burger King doesn’t care about accuracy or customer satisfaction. Never again.
Atmosphere: 1
Food: 1
Service: 1
Carolyn
11am, no cars in the lot. Ordered double cheeseburger with no ketchup. The cheese was dried up on one side, burger cold in the middle and ketchup had been scraped off. Obviously this was a previously made burger. Newsflash! If you get a special order such as “no ketchup” either the customer is allergic or doesn’t like the taste. In my case I’m allergic. You can’t just scrape it off and hope nobody notices.
Also ordered chicken nuggets. They have obviously been put back in the fryer. They are so dark brown and dry! No thanks. Definitely won’t be back.😡
Food: 3
Service: 4
Ezequiel Cruz
Food was delicious I order a Bacon King meal, the bacon was crispy just the way I like it, great service and the staff was super friendly
Atmosphere: 5
Food: 5
Service: 5
buddy osterholt
Nado took care of last time I ordered the lady forgot give me my drink and nado made it right will return soon
Atmosphere: 5
Food: 5
Service: 5
Ricardo Rodriquez
Worst burger king super slow. Bunch of people who can bearly speak English let alone make some nuggets . Stop hiring anybody burger king
I had an awesome customer service. The staff was amazing and the restaurant was really clean
Atmosphere: 5
Food: 5
Service: 5
Javier Rodriguez-Herrera
Late night drive thru service was great, super great attitude the guy at the drive thru register. Very happy with service!
Atmosphere: 5
Food: 5
Service: 5
David Lalander
Great staff! Great service!
Atmosphere: 5
Food: 5
Service: 5
Mary Chapa
Clean and friendly...good hot food. Some of the customers are not so friendly, they come in and treat the workers mean, and make messes in the bathroom. Maldonado is doing great as a manager trainee, and Sol and Isaura are fantastic at their jobs. Very courteous and friendly.
Service is now terrible if you get the store manager he will act like you are totally invisible and say he was too busy to take your order when he clearly wasn't busy just kept standing there with his back to me and then when I said something he decided he wanted to argue with me I've been going to this burger King for 5 years now and now it's going down hill all because of this one manager I'd put his name but when I asked for his name he took his name tag off and wouldn't let me see it
Service: 1
Great service and good personality and fast service..
Atmosphere: 5
Food: 5
Service: 5
These people are so nice. Like the nicest drive through people I’ve ever met. Breakfast food is always good and not all smashed like a lot of burger kings .
Food: 5
Service: 5
Hamburgers were terrible, went today
Their shake machine is never working ever
Atmosphere: 3
Food: 1
Service: 1
Every few months I give you guys another chance and everytime I am disappointed..cold old food every single time and i.possible to get your money back or food replaced...not anymore. Im officially done. Good luck
Your app sucks..it wouldn't let me upgrade my drink to a large and they wouldn't do it at the restaurant..I won't be back until you guys can handle the basics of customer satisfaction
Food: 1
Service: 1
1 Star – Repeated Mistakes, Missing Food, and Hungry Kids**
I’m tired of giving Burger King chances when they consistently fail to get orders right. Tonight, after driving home, we discovered missing items—leaving my husband and me without food and my children still hungry. I’ve been patient before, knowing this location is often short-staffed, but there’s no excuse for making families pay for meals they don’t receive.
It’s frustrating to have to drive back just to get what we already paid for, and worse, to hear your kids say they’re still hungry because of someone else’s carelessness. We work hard for our money, and this isn’t the first time it’s happened. At this point, it feels like Burger King doesn’t care about accuracy or customer satisfaction. Never again.
Atmosphere: 1
Food: 1
Service: 1
11am, no cars in the lot. Ordered double cheeseburger with no ketchup. The cheese was dried up on one side, burger cold in the middle and ketchup had been scraped off. Obviously this was a previously made burger. Newsflash! If you get a special order such as “no ketchup” either the customer is allergic or doesn’t like the taste. In my case I’m allergic. You can’t just scrape it off and hope nobody notices.
Also ordered chicken nuggets. They have obviously been put back in the fryer. They are so dark brown and dry! No thanks. Definitely won’t be back.😡
Food: 3
Service: 4
Food was delicious I order a Bacon King meal, the bacon was crispy just the way I like it, great service and the staff was super friendly
Atmosphere: 5
Food: 5
Service: 5
Nado took care of last time I ordered the lady forgot give me my drink and nado made it right will return soon
Atmosphere: 5
Food: 5
Service: 5
Worst burger king super slow. Bunch of people who can bearly speak English let alone make some nuggets . Stop hiring anybody burger king
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had an awesome customer service.
The staff was amazing and the restaurant was really clean
Atmosphere: 5
Food: 5
Service: 5
Late night drive thru service was great, super great attitude the guy at the drive thru register. Very happy with service!
Atmosphere: 5
Food: 5
Service: 5
Great staff! Great service!
Atmosphere: 5
Food: 5
Service: 5
Clean and friendly...good hot food. Some of the customers are not so friendly, they come in and treat the workers mean, and make messes in the bathroom. Maldonado is doing great as a manager trainee, and Sol and Isaura are fantastic at their jobs. Very courteous and friendly.
Atmosphere: 5
Food: 5
Service: 5
One the my best restaurants .
Atmosphere: 5
Food: 5
Service: 5
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