Service was great but food is sad…..there is literally one slice of each piece of meat on my sandwich lol you are basically paying for bread and lettuce….
Heather
Horrible!! Food never arrives on time. I’m still waiting for my refund. Absolutely horrible customer service!! Never Order from here!!!
Heaven Javalera
Very disappointed. We ordered 4 meals for our corporate office and the cokes were watered down, no chips and missing a sandwich. Great impression for our boss.
ashlee olivia
Order wrong and left it spilled out on the ground instead of the table I have for deliveries. They clearly could not care less
Luke Salley
Hire more people. People with customer service skills.
Karen Hyde (Petlover76)
Store is easily accessible from Lincoln Road and is very well maintained. Inside is clean. Employees are friendly and efficient. Food is always delish.
ClasH Made Eezy
Has to be said. 8" sub $10.... But then nothing between that and a 16" sub for $20+Tax.... That's wild and expensive 🫰 maybe put a 12" sub on the menu so normal people could eat normal portions on their lunch without spending $30... Food, and service was good.
Atmosphere: 5
Food: 5
Service: 5
Ray Mathes
Prices have become unreasonably high. $19.60 for a wrap, mini John, and a bag of chips.
Atmosphere: 3
Food: 2
Service: 4
Rebecca Bossert
Rude, won’t specialize the sandwich. I asked for a full length little John instead of a cut loaf. Was willing to pay whatever that would cost. They refused to sell it to me. I also asked for bread-in and they acted annoyed when they got it wrong and I asked to do it over. It’s already a very small loaf so I wanted the bread in. They could easily have better customer service but just choose not to.
marisa cox
I wasn’t going to leave a review, but this is the 3rd time I’ve had a bad experience with this location. My sandwich was made horribly, I’m not even sure what this is leaking all in the bag and all over my table. I order this sandwich everytime and have never had this happen? And the time I ordered delivery before this, it was like the driver threw my stuff out of his car. He left it at the end of my drive way and my drink was knocked over. Called the location and they offered me rewards but they didn’t follow up with that.
You have got to be kidding me. My husband ordered us dinner. I didn't think I needed to check if the bread was edible... but take a look at the video. That's how stale and hard this is. Can't eat it. Certainly not going to reorder something. A refund would be nice.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Singer
Took an hour to deliver food less than a mile away. Really a bummer. Given the other reviews, this may be more of a management issue than an employee one.
Food: 1
Service: 1
JB JB
$4 delivery fee is insane when the delivery area is probably about 2 miles.
milehigh5280dg
You guys need to all quit! Running a Jimmy Johns is very easy. I did it for years!! You don't follow directions to make sandwhiches properly, your driver is extremely rude and too lazy to get out of the car his mommy bought him, and this is now the 2nd time youve manage to provide a disgusting sandwhich with abismal customer service. There is so much oil on my sandwhich ita leaking out of the wrappping into the bag. No mayo means NO MAYO- do you not understand simple english. No mayo doesnt mean to add 3-4 servings of it!!! Congrats guys! I will never eat at another Jimmy Johns as long as I live. I hope you all are fired.
Service was great but food is sad…..there is literally one slice of each piece of meat on my sandwich lol you are basically paying for bread and lettuce….
Horrible!! Food never arrives on time. I’m still waiting for my refund. Absolutely horrible customer service!! Never Order from here!!!
Very disappointed. We ordered 4 meals for our corporate office and the cokes were watered down, no chips and missing a sandwich. Great impression for our boss.
Order wrong and left it spilled out on the ground instead of the table I have for deliveries. They clearly could not care less
Hire more people. People with customer service skills.
Store is easily accessible from Lincoln Road and is very well maintained. Inside is clean. Employees are friendly and efficient. Food is always delish.
Has to be said. 8" sub $10.... But then nothing between that and a 16" sub for $20+Tax.... That's wild and expensive 🫰 maybe put a 12" sub on the menu so normal people could eat normal portions on their lunch without spending $30... Food, and service was good.
Atmosphere: 5
Food: 5
Service: 5
Prices have become unreasonably high. $19.60 for a wrap, mini John, and a bag of chips.
Atmosphere: 3
Food: 2
Service: 4
Rude, won’t specialize the sandwich. I asked for a full length little John instead of a cut loaf. Was willing to pay whatever that would cost. They refused to sell it to me. I also asked for bread-in and they acted annoyed when they got it wrong and I asked to do it over. It’s already a very small loaf so I wanted the bread in. They could easily have better customer service but just choose not to.
I wasn’t going to leave a review, but this is the 3rd time I’ve had a bad experience with this location. My sandwich was made horribly, I’m not even sure what this is leaking all in the bag and all over my table. I order this sandwich everytime and have never had this happen? And the time I ordered delivery before this, it was like the driver threw my stuff out of his car. He left it at the end of my drive way and my drink was knocked over. Called the location and they offered me rewards but they didn’t follow up with that.
Restaurantji Recommends
The people here are nice
Atmosphere: 4
Food: 4
Service: 5
You have got to be kidding me. My husband ordered us dinner. I didn't think I needed to check if the bread was edible... but take a look at the video. That's how stale and hard this is. Can't eat it. Certainly not going to reorder something. A refund would be nice.
Atmosphere: 1
Food: 1
Service: 1
Took an hour to deliver food less than a mile away. Really a bummer. Given the other reviews, this may be more of a management issue than an employee one.
Food: 1
Service: 1
$4 delivery fee is insane when the delivery area is probably about 2 miles.
You guys need to all quit! Running a Jimmy Johns is very easy. I did it for years!! You don't follow directions to make sandwhiches properly, your driver is extremely rude and too lazy to get out of the car his mommy bought him, and this is now the 2nd time youve manage to provide a disgusting sandwhich with abismal customer service. There is so much oil on my sandwhich ita leaking out of the wrappping into the bag. No mayo means NO MAYO- do you not understand simple english. No mayo doesnt mean to add 3-4 servings of it!!! Congrats guys! I will never eat at another Jimmy Johns as long as I live. I hope you all are fired.
Atmosphere: 1
Food: 1
Service: 1
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