Only one worker, really Jimmy John's? That poor boy was covering 12 sandwiches at once, he got them done fast despite being by himself, and the sandwich was delicious so 5/5 overall
Atmosphere: 5
Food: 5
Service: 5
Edward Kane
Walked in the door and the guy grunted at me, asking whether I made an order yet. When I replied not yet, he seemed pissed off and replied, “it’s gonna be a minute”. Not good enough when you can drop 15 dollars for a drink and sandwich.
DN Red
These guys can’t make a simple sandwich! I have been 2 times in person. Asked for a BLT without tomatoes, extra bacon and toasted. 1st time: got a cold sandwich, with no extra bacon and had tomatoes. 2nd time: no extra bacon (paid for it) and cheese🤷♀️. Today (9/24)is the 3rd time (thinking 3rd time is a charm) Nope! Same order as the first two times: BLT, no tomatoes, extra bacon, toasted. Got the extra bacon but had tomatoes and no lettuce. Can these people not read!!! Not going back. On top of it, frozen cookie. 😡
Atmosphere: 2
Food: 1
Service: 1
tensei edo
Gabe helped me today, I just left. I got a spicy Italian and it was the best I've had in a long time.. I was in and out in a few minutes. I also dig the atmosphere and art particularly the neon sign above the door. 5/5 will be back
Atmosphere: 5
Food: 5
Service: 5
Cheyanne Dube
Have been in twice to this location and the service is bad. I feel like just walking in the door that I am a complete inconvenience. Makes going for lunch kinda a downer.
Atmosphere: 3
Food: 3
Service: 1
Brandi Tingle
Service was great but food is sad…..there is literally one slice of each piece of meat on my sandwich lol you are basically paying for bread and lettuce….
Atmosphere: 4
Food: 1
Service: 5
Heather
Horrible!! Food never arrives on time. I’m still waiting for my refund. Absolutely horrible customer service!! Never Order from here!!!
Heaven Javalera
Very disappointed. We ordered 4 meals for our corporate office and the cokes were watered down, no chips and missing a sandwich. Great impression for our boss.
ashlee olivia
Order wrong and left it spilled out on the ground instead of the table I have for deliveries. They clearly could not care less
Luke Salley
Hire more people. People with customer service skills.
Store is easily accessible from Lincoln Road and is very well maintained. Inside is clean. Employees are friendly and efficient. Food is always delish.
ClasH Made Eezy
Has to be said. 8" sub $10.... But then nothing between that and a 16" sub for $20+Tax.... That's wild and expensive 🫰 maybe put a 12" sub on the menu so normal people could eat normal portions on their lunch without spending $30... Food, and service was good.
Atmosphere: 5
Food: 5
Service: 5
Ray Mathes
Prices have become unreasonably high. $19.60 for a wrap, mini John, and a bag of chips.
Atmosphere: 3
Food: 2
Service: 4
Rebecca Bossert
Rude, won’t specialize the sandwich. I asked for a full length little John instead of a cut loaf. Was willing to pay whatever that would cost. They refused to sell it to me. I also asked for bread-in and they acted annoyed when they got it wrong and I asked to do it over. It’s already a very small loaf so I wanted the bread in. They could easily have better customer service but just choose not to.
marisa cox
I wasn’t going to leave a review, but this is the 3rd time I’ve had a bad experience with this location. My sandwich was made horribly, I’m not even sure what this is leaking all in the bag and all over my table. I order this sandwich everytime and have never had this happen? And the time I ordered delivery before this, it was like the driver threw my stuff out of his car. He left it at the end of my drive way and my drink was knocked over. Called the location and they offered me rewards but they didn’t follow up with that.
Only one worker, really Jimmy John's? That poor boy was covering 12 sandwiches at once, he got them done fast despite being by himself, and the sandwich was delicious so 5/5 overall
Atmosphere: 5
Food: 5
Service: 5
Walked in the door and the guy grunted at me, asking whether I made an order yet. When I replied not yet, he seemed pissed off and replied, “it’s gonna be a minute”. Not good enough when you can drop 15 dollars for a drink and sandwich.
These guys can’t make a simple sandwich! I have been 2 times in person. Asked for a BLT without tomatoes, extra bacon and toasted. 1st time: got a cold sandwich, with no extra bacon and had tomatoes. 2nd time: no extra bacon (paid for it) and cheese🤷♀️. Today (9/24)is the 3rd time (thinking 3rd time is a charm) Nope! Same order as the first two times: BLT, no tomatoes, extra bacon, toasted. Got the extra bacon but had tomatoes and no lettuce. Can these people not read!!! Not going back. On top of it, frozen cookie. 😡
Atmosphere: 2
Food: 1
Service: 1
Gabe helped me today, I just left. I got a spicy Italian and it was the best I've had in a long time.. I was in and out in a few minutes. I also dig the atmosphere and art particularly the neon sign above the door. 5/5 will be back
Atmosphere: 5
Food: 5
Service: 5
Have been in twice to this location and the service is bad. I feel like just walking in the door that I am a complete inconvenience. Makes going for lunch kinda a downer.
Atmosphere: 3
Food: 3
Service: 1
Service was great but food is sad…..there is literally one slice of each piece of meat on my sandwich lol you are basically paying for bread and lettuce….
Atmosphere: 4
Food: 1
Service: 5
Horrible!! Food never arrives on time. I’m still waiting for my refund. Absolutely horrible customer service!! Never Order from here!!!
Very disappointed. We ordered 4 meals for our corporate office and the cokes were watered down, no chips and missing a sandwich. Great impression for our boss.
Order wrong and left it spilled out on the ground instead of the table I have for deliveries. They clearly could not care less
Hire more people. People with customer service skills.
Restaurantji Recommends
Store is easily accessible from Lincoln Road and is very well maintained. Inside is clean. Employees are friendly and efficient. Food is always delish.
Has to be said. 8" sub $10.... But then nothing between that and a 16" sub for $20+Tax.... That's wild and expensive 🫰 maybe put a 12" sub on the menu so normal people could eat normal portions on their lunch without spending $30... Food, and service was good.
Atmosphere: 5
Food: 5
Service: 5
Prices have become unreasonably high. $19.60 for a wrap, mini John, and a bag of chips.
Atmosphere: 3
Food: 2
Service: 4
Rude, won’t specialize the sandwich. I asked for a full length little John instead of a cut loaf. Was willing to pay whatever that would cost. They refused to sell it to me. I also asked for bread-in and they acted annoyed when they got it wrong and I asked to do it over. It’s already a very small loaf so I wanted the bread in. They could easily have better customer service but just choose not to.
I wasn’t going to leave a review, but this is the 3rd time I’ve had a bad experience with this location. My sandwich was made horribly, I’m not even sure what this is leaking all in the bag and all over my table. I order this sandwich everytime and have never had this happen? And the time I ordered delivery before this, it was like the driver threw my stuff out of his car. He left it at the end of my drive way and my drink was knocked over. Called the location and they offered me rewards but they didn’t follow up with that.
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