This is the first time i get more vegetables then food and also no chowmein at all this place is not as good as it use yo be
Atmosphere: 1
Food: 1
Service: 3
Kayleigh Murch
I arrived at Panda Express at 9:50 PM, knowing they close at 10 PM, and was disappointed to find no food available to order other than white rice and crab cheese wontons. I said that they were still open and it was still business hours, I asked for orange chicken but she told me no. I completely understand the challenges of working in the industry and serving guests close to closing time, I’ve been there myself, but I’ve always believed that if you’re open during business hours, customers should be served.
I had been busy all day and was really counting on getting a meal. Unfortunately, this experience left me very frustrated and hungry. I hope management can address this so future customers aren’t turned away before closing time.
Atmosphere: 1
Food: 1
Service: 1
Kevin Giles
What an awful experience. I waited nearly an hour in line only to be told that everything I wanted would still be a “wait.” There was no sense of urgency, and the staff appeared poorly trained and disengaged. The environment made me uncomfortable enough that I questioned the food safety. I would not recommend this place, there are far better options elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Cece Housh
Service would be a 1/5 if it wasn’t for a really sweet Asian lady, so I gave them a 2/5 to count her. I hope she gets the recognition she deserves. The staff forgot about half my order, even after I went up and asked twice within 15 minutes from ordering. The employees (aside from the nice lady) also were being strangely and overly flirtatious with each other lmao. I’m 22 and have worked in fast food, so I get having a friendly working environment with coworkers. However their flirting made me a bit uncomfortable. And it seemed to be 3 of the girl employees with one of the male managers (I think). So it felt reaaaaally weird and they were loud about it lol. Just weird 😭 so again, 2/5. The food also had some weird textures that I don’t really get at other Panda Expresses but nothing worth complaining over. So food is 4/5. The dining area was clean and spacious at least. However, the women’s bathroom was disgusting. So 3/5 for atmosphere.
Also note: whenever I have come here in the past, it was through the drive thru. Whenever I came, they’d claim they didn’t have like 70%+ of their menu, and I didn’t come late. And when they did have stuff, they often skimped me :(. So it’s nice they have a drive thru but I think it’s safer going in.
Atmosphere: 3
Food: 4
Service: 2
James K
Bad service. Waited in the drive thru for 15 min. while the staff apologized for the wait every few min. Only for them to finally get on and tell us that they were out of everything on the menu. Terrible service, and 45 min before close. Worst experience at this chain so far.
Atmosphere: 1
Food: 1
Service: 1
JS O
The staff is nice but they’re missing 50-75% of the menu for the first and last 1-2 hours of the day.
They don’t prep food before open and they start winding down well before close. They should delay opening and close earlier instead of trying to appear ready when they’re not.
Atmosphere: 4
Food: 3
Service: 2
Manny Wolfe
Good food service is so slow every time I come here
Atmosphere: 4
Food: 5
Service: 1
Daniyar Mykhayev
I do not recommend visiting this kitchen. The service is very poor. The staff puts very small portions on the plate, and after several visits it’s always the same. They also don’t know how to cook chicken properly — it is always overcooked.
Food: 1
Service: 1
J Riley Simon
Unfortunately we got someone else's food and it was like 15 minute drive and noticed when we got home.
It was an honest mistake as the staff was very friendly, kind and professional.
While we didn't get nearly enough food, we still ate it and it was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Chris Ware
Went at lunchtime so it was very busy. I have no problem being patient. Everyone needs to be patient. However, the kid taking orders in the drive through was extremely rude. He was telling people to wait almost 10+ min each in the line. When I got to the speaker he started to take my order and then told me to hold boss. I asked how long he needed and he said, you can wait. I waited another 10 minutes and asked if he needed longer. Again he let out a rude comment and then I just left. People from 30 min prior were still at the window, waiting for food. If you can't handle the traffic, just close the drive through! Problem solved. No need to be a jerk.
Better to go in the evening or at night. I get more for my money than going for lunch. Really it depends on who is serving. I just got half a scoop of everything on my bigger plate for lunch where for dinner I get full scoops and maybe a little more. Definitely have a fuller bigger plate in the evenings.
Atmosphere: 4
Food: 5
Service: 2
mirna
i have never had panda express taste this good!!!!! The chefs must be mexican or super cool white people. I’ve never had orange chicken very crispy and soft and taste so good!!! I love it!!! thank you guys!!! This was a Friday night
Atmosphere: 5
Food: 5
Service: 5
Jonathan C
Another bad visit… I walked in with two people ahead of me waiting. Stood for a few minutes without being greeted. When a lady finally seemed to be coming to greet and work on the line, she just grabbed a plate and started making a pick up order without saying anything to the in person customers. This location always prioritizes their online orders and ignores in person guests. Food quality is a roll of the dice.
Atmosphere: 1
Food: 3
Service: 1
Krista Kern
Ordered for pick up, drive-thru was super friendly and made sure our order was fresh. I haven't had such a good Panda experience before. Thank you so much! :)
Atmosphere: 5
Food: 5
Service: 5
Ryan Oilver
I went to this location last night to order food and was not happy about it. The dude who was working the drive-thru yesterday evening was rude. When I was trying to place my order, he kept talking over me and made me feel like he was trying to rush me. Then when I got my food, it looked old and unappetizing. Your coworkers need to understand that if it weren't for us, that business would not be open, and you would not be receiving a paycheck. Just remember to be respectful when people spend their hard-earned money at your business. I will not be coming back due to the lack of respect.
This is the first time i get more vegetables then food and also no chowmein at all this place is not as good as it use yo be
Atmosphere: 1
Food: 1
Service: 3
I arrived at Panda Express at 9:50 PM, knowing they close at 10 PM, and was disappointed to find no food available to order other than white rice and crab cheese wontons. I said that they were still open and it was still business hours, I asked for orange chicken but she told me no. I completely understand the challenges of working in the industry and serving guests close to closing time, I’ve been there myself, but I’ve always believed that if you’re open during business hours, customers should be served.
I had been busy all day and was really counting on getting a meal. Unfortunately, this experience left me very frustrated and hungry. I hope management can address this so future customers aren’t turned away before closing time.
Atmosphere: 1
Food: 1
Service: 1
What an awful experience. I waited nearly an hour in line only to be told that everything I wanted would still be a “wait.” There was no sense of urgency, and the staff appeared poorly trained and disengaged. The environment made me uncomfortable enough that I questioned the food safety. I would not recommend this place, there are far better options elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Service would be a 1/5 if it wasn’t for a really sweet Asian lady, so I gave them a 2/5 to count her. I hope she gets the recognition she deserves.
The staff forgot about half my order, even after I went up and asked twice within 15 minutes from ordering. The employees (aside from the nice lady) also were being strangely and overly flirtatious with each other lmao. I’m 22 and have worked in fast food, so I get having a friendly working environment with coworkers. However their flirting made me a bit uncomfortable. And it seemed to be 3 of the girl employees with one of the male managers (I think). So it felt reaaaaally weird and they were loud about it lol. Just weird 😭 so again, 2/5.
The food also had some weird textures that I don’t really get at other Panda Expresses but nothing worth complaining over. So food is 4/5.
The dining area was clean and spacious at least. However, the women’s bathroom was disgusting. So 3/5 for atmosphere.
Also note: whenever I have come here in the past, it was through the drive thru. Whenever I came, they’d claim they didn’t have like 70%+ of their menu, and I didn’t come late. And when they did have stuff, they often skimped me :(. So it’s nice they have a drive thru but I think it’s safer going in.
Atmosphere: 3
Food: 4
Service: 2
Bad service. Waited in the drive thru for 15 min. while the staff apologized for the wait every few min. Only for them to finally get on and tell us that they were out of everything on the menu. Terrible service, and 45 min before close. Worst experience at this chain so far.
Atmosphere: 1
Food: 1
Service: 1
The staff is nice but they’re missing 50-75% of the menu for the first and last 1-2 hours of the day.
They don’t prep food before open and they start winding down well before close. They should delay opening and close earlier instead of trying to appear ready when they’re not.
Atmosphere: 4
Food: 3
Service: 2
Good food service is so slow every time I come here
Atmosphere: 4
Food: 5
Service: 1
I do not recommend visiting this kitchen. The service is very poor. The staff puts very small portions on the plate, and after several visits it’s always the same. They also don’t know how to cook chicken properly — it is always overcooked.
Food: 1
Service: 1
Unfortunately we got someone else's food and it was like 15 minute drive and noticed when we got home.
It was an honest mistake as the staff was very friendly, kind and professional.
While we didn't get nearly enough food, we still ate it and it was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Went at lunchtime so it was very busy. I have no problem being patient. Everyone needs to be patient. However, the kid taking orders in the drive through was extremely rude. He was telling people to wait almost 10+ min each in the line. When I got to the speaker he started to take my order and then told me to hold boss. I asked how long he needed and he said, you can wait. I waited another 10 minutes and asked if he needed longer. Again he let out a rude comment and then I just left. People from 30 min prior were still at the window, waiting for food. If you can't handle the traffic, just close the drive through! Problem solved. No need to be a jerk.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Better to go in the evening or at night. I get more for my money than going for lunch.
Really it depends on who is serving.
I just got half a scoop of everything on my bigger plate for lunch where for dinner I get full scoops and maybe a little more. Definitely have a fuller bigger plate in the evenings.
Atmosphere: 4
Food: 5
Service: 2
i have never had panda express taste this good!!!!! The chefs must be mexican or super cool white people. I’ve never had orange chicken very crispy and soft and taste so good!!! I love it!!! thank you guys!!! This was a Friday night
Atmosphere: 5
Food: 5
Service: 5
Another bad visit… I walked in with two people ahead of me waiting. Stood for a few minutes without being greeted. When a lady finally seemed to be coming to greet and work on the line, she just grabbed a plate and started making a pick up order without saying anything to the in person customers. This location always prioritizes their online orders and ignores in person guests. Food quality is a roll of the dice.
Atmosphere: 1
Food: 3
Service: 1
Ordered for pick up, drive-thru was super friendly and made sure our order was fresh. I haven't had such a good Panda experience before.
Thank you so much! :)
Atmosphere: 5
Food: 5
Service: 5
I went to this location last night to order food and was not happy about it. The dude who was working the drive-thru yesterday evening was rude. When I was trying to place my order, he kept talking over me and made me feel like he was trying to rush me. Then when I got my food, it looked old and unappetizing. Your coworkers need to understand that if it weren't for us, that business would not be open, and you would not be receiving a paycheck. Just remember to be respectful when people spend their hard-earned money at your business. I will not be coming back due to the lack of respect.
Atmosphere: 1
Food: 1
Service: 1
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