Workers hair was all over the counter and then was in sandwich wrapper and bag. Gross
Atmosphere: 4
Food: 5
Service: 5
Mark Newman
Walked in asked the guy for footlong Italian herb with pepperoni and bacon and he looked at me confused and said no and refused to make it, I've ordered this same thing at 100s of locations since I was 2
Atmosphere: 1
Food: 1
Service: 1
Kelly Mcdermott
Absolutely the best store.
Atmosphere: 5
Food: 5
Service: 5
SanJuana Dorado
One of the friendliest Subways I've visited. Lots of regular customers were in line and it was nice to see the familiarity between them and the employees. All items were fresh and available.
Atmosphere: 5
Food: 5
Service: 5
Vince Luciano
Friendly staff hardly a line to wait at 3pm. I've been going to this neighborhood subway for years I don't ever remember having any problem with the food or service
Atmosphere: 4
Food: 5
Service: 5
John Egri
Was told yesterday they were still doing $5 came in to get sandwiches for my family and the employees told me they weren't doing anymore. Signs posted up everywhere aswell. Normally I don't review but this upset me.
Stacy Garland
This was my email to corporate once I finally got in touch with a live person. They are supposed to contact me next week via phone, so I will update this review once I speak with them:
Hello, I am filing a complaint against Fernando, the manager at your location 4696 S Broadway Englewood CO 80110 for his unprofessional, discriminatory, and unsafe behavior.
During my visit, I requested all cheeses in my sandwich, except pepper jack, and asked for 2-3 times the cheese, which I was willing to pay extra for. Fernando ignored this request and his demeanor clearly prioritized the customer behind me, who was of the same race as him, interrupting my order while my sandwich was still in the oven. I asked him to toast it twice because I eat at Subway a lot, and the chicken is NEVER cooked in the middle only toasted once. I always get the same sandwich. I’ve had food poisoning as a result from other Subways because of uncooked chicken more than once before.
When my sandwich came out of the oven, I noticed half of it was missing cheese. I asked for more cheese (again) and extra chicken. Why not since it would need to be toasted again to melt the cheese anyways? While Fernando complied with adding some cheese and chicken, he refused to add the amount I requested, flat out. Additionally, he refused to toast it again, stating, “I think you’ve toasted it enough.”
His rude comment made me realize that toasting it again would overcook the bread, so I asked for a new sandwich instead. To be considerate of the customer behind me, I asked her to go ahead and finish her order so she wouldn’t have to wait for Fernando to make me a new sandwich. There were no other customers in the store. Despite this, Fernando flat-out refused, saying, “I’m not making you a new sandwich,” and not only dismissed my concerns about food safety entirely, but his annoyance towards me that had been escalating since I walked through the door, turned to anger. He’d dismissed ALL my requests and concerns in fact at this point. Clearly. Then proceeded to refuse service to me. I became very angry at this point as well, and still am. I’ve never been treated with such hostility from a place of business before. Truly.
This experience felt discriminatory, unsafe, and unprofessional. I expect your team to address this matter seriously to ensure all customers are treated equally, regardless of race, and ensure food safety standards are upheld. Not to mention, making customers sandwiches that way they ask them to be made. Eating out is expensive, and I expect my hard earned money to purchase what I ask for, or I will find elsewhere. Subway used to be my favorite fast food restaurant, and that particular store is in a convenient location for me, to frequent, but I’ll be finding another favorite to go to from now on.
Thank you for your attention. Feel free to call/email with questions or for clarification needed.
Atmosphere: 1
Food: 1
Service: 1
Jim R
I ordered from this restaurant because I was craving a sandwich. I was concerned the sandwiches would arrive soggy and no meat or fixings. The order arrived within a short amount of time. The toasted sandwiches were toasted! I ordered two sandwiches one for dinner and one for lunch tomorrow. I now need to find something else for lunch tomorrow because I ate both sandwiches! I now need to visit this store in person!
Food: 5
Service: 5
dominic moreno
Nice environment. I like the coziness of it
Atmosphere: 5
Food: 5
Service: 5
Hugh Cullin
Worst subway in existence. They didn't like how i used the app to my advantage to get extra savings. Put almost no food on the bread and told me next time they would refuse service if I ordered the same way.
Plenty of other Subways around. Do NOT go to this one.
Best service by AJ. Very friendly, great taste, great experience.
Atmosphere: 5
Food: 5
Service: 5
Mohammed Rizwan
AJ is the best subway server! Very happy
Atmosphere: 5
Food: 5
Service: 5
Steven Williams
Great service and good food for a Subway. Also a clean and well shop.
Atmosphere: 5
Food: 4
Service: 5
Aaron Ringsby
If your hours say open till 9, you should be open till 9.
Service: 1
Lance Ladd
Absolutely the worst subway I have ever visited. Made an order for 2 sandwiches showed up when my order said it was ready to find out that the lady ehind the counter gave half my order to doordash and then had an rude attitude with me because of her making a mistake and giving my food to the wrong person. Why would you not ask a delivery person who the name of the order is to ensure that you don't just give out peoples orders to the other people?? And how is it the person who ordered and paid for the food's fault that you gave my food away??
Workers hair was all over the counter and then was in sandwich wrapper and bag. Gross
Atmosphere: 4
Food: 5
Service: 5
Walked in asked the guy for footlong Italian herb with pepperoni and bacon and he looked at me confused and said no and refused to make it, I've ordered this same thing at 100s of locations since I was 2
Atmosphere: 1
Food: 1
Service: 1
Absolutely the best store.
Atmosphere: 5
Food: 5
Service: 5
One of the friendliest Subways I've visited. Lots of regular customers were in line and it was nice to see the familiarity between them and the employees. All items were fresh and available.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff hardly a line to wait at 3pm.
I've been going to this neighborhood subway for years I don't ever remember having any problem with the food or service
Atmosphere: 4
Food: 5
Service: 5
Was told yesterday they were still doing $5 came in to get sandwiches for my family and the employees told me they weren't doing anymore. Signs posted up everywhere aswell. Normally I don't review but this upset me.
This was my email to corporate once I finally got in touch with a live person. They are supposed to contact me next week via phone, so I will update this review once I speak with them:
Hello,
I am filing a complaint against Fernando, the manager at your location 4696 S Broadway Englewood CO 80110 for his unprofessional, discriminatory, and unsafe behavior.
During my visit, I requested all cheeses in my sandwich, except pepper jack, and asked for 2-3 times the cheese, which I was willing to pay extra for. Fernando ignored this request and his demeanor clearly prioritized the customer behind me, who was of the same race as him, interrupting my order while my sandwich was still in the oven. I asked him to toast it twice because I eat at Subway a lot, and the chicken is NEVER cooked in the middle only toasted once. I always get the same sandwich. I’ve had food poisoning as a result from other Subways because of uncooked chicken more than once before.
When my sandwich came out of the oven, I noticed half of it was missing cheese. I asked for more cheese (again) and extra chicken. Why not since it would need to be toasted again to melt the cheese anyways? While Fernando complied with adding some cheese and chicken, he refused to add the amount I requested, flat out. Additionally, he refused to toast it again, stating, “I think you’ve toasted it enough.”
His rude comment made me realize that toasting it again would overcook the bread, so I asked for a new sandwich instead. To be considerate of the customer behind me, I asked her to go ahead and finish her order so she wouldn’t have to wait for Fernando to make me a new sandwich. There were no other customers in the store. Despite this, Fernando flat-out refused, saying, “I’m not making you a new sandwich,” and not only dismissed my concerns about food safety entirely, but his annoyance towards me that had been escalating since I walked through the door, turned to anger. He’d dismissed ALL my requests and concerns in fact at this point. Clearly. Then proceeded to refuse service to me. I became very angry at this point as well, and still am. I’ve never been treated with such hostility from a place of business before. Truly.
This experience felt discriminatory, unsafe, and unprofessional. I expect your team to address this matter seriously to ensure all customers are treated equally, regardless of race, and ensure food safety standards are upheld. Not to mention, making customers sandwiches that way they ask them to be made. Eating out is expensive, and I expect my hard earned money to purchase what I ask for, or I will find elsewhere. Subway used to be my favorite fast food restaurant, and that particular store is in a convenient location for me, to frequent, but I’ll be finding another favorite to go to from now on.
Thank you for your attention. Feel free to call/email with questions or for clarification needed.
Atmosphere: 1
Food: 1
Service: 1
I ordered from this restaurant because I was craving a sandwich. I was concerned the sandwiches would arrive soggy and no meat or fixings. The order arrived within a short amount of time. The toasted sandwiches were toasted! I ordered two sandwiches one for dinner and one for lunch tomorrow. I now need to find something else for lunch tomorrow because I ate both sandwiches! I now need to visit this store in person!
Food: 5
Service: 5
Nice environment. I like the coziness of it
Atmosphere: 5
Food: 5
Service: 5
Worst subway in existence. They didn't like how i used the app to my advantage to get extra savings. Put almost no food on the bread and told me next time they would refuse service if I ordered the same way.
Plenty of other Subways around. Do NOT go to this one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best service by AJ. Very friendly, great taste, great experience.
Atmosphere: 5
Food: 5
Service: 5
AJ is the best subway server! Very happy
Atmosphere: 5
Food: 5
Service: 5
Great service and good food for a Subway. Also a clean and well shop.
Atmosphere: 5
Food: 4
Service: 5
If your hours say open till 9, you should be open till 9.
Service: 1
Absolutely the worst subway I have ever visited. Made an order for 2 sandwiches showed up when my order said it was ready to find out that the lady ehind the counter gave half my order to doordash and then had an rude attitude with me because of her making a mistake and giving my food to the wrong person. Why would you not ask a delivery person who the name of the order is to ensure that you don't just give out peoples orders to the other people?? And how is it the person who ordered and paid for the food's fault that you gave my food away??
Atmosphere: 1
Food: 1
Service: 1
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