Outside drive up has a computer, not a person and didn’t even list the sandwiches. Drove up to Windsor and for a $13.05 order she couldn’t take a nickle so we got 95 cents which we didn’t want. Used to like Wendy’s but probably won’t go back.
Service: 1
Zac Christensen
They force you to use the stupid Wednesday AI ordering assistant and all it does is not show you the menu, doesn’t understand anything you say to it and backs the line up like crazy. Just stop with your useless ai when it comes to ordering.
Service: 1
Ashley B
One of the managers, Heather, assisted me this late evening and she was so so sweet!! Everything was correct, FRESH, speedy, and delicious! Thank you Heather !!!
Atmosphere: 5
Food: 5
Service: 5
Ahkmahd Guy
That automated drive thru is TERRIBLE. Not ringing up correctly at all. Cut the bs and pay your people.
April Dawn
Austin is the most helpful fast food employee I’ve encountered in years. He was cheerful and chattty with the customers. He noticed I didn’t like my new fuego fries and offered me a replacement without me even asking. He was working hard and being kind to the customers the whole time. Very valuable asset to my team! (Even though the new fries were way too salty, the burgers here are always bangin!!)
Atmosphere: 5
Food: 4
Service: 5
Melissa Delve
I absolutely hate that they’ve gone to ai ordering in the drive through. That thing is useless you have to repeat yourself multiple times and it still doesn’t understand. I’d rather talk to a person like a real life human being.
Atmosphere: 3
Food: 5
Service: 5
Terrina Griggs
This locale is always good
Food: 4
Service: 4
Mr Wrong
Dumb AI ordering messes up orders. Pay someone to take the order and get it right
Slow drive thru and the Ai ordering system is glitchy with no ability to get a person
Atmosphere: 5
Food: 5
Service: 2
Cristina White
The new AI at Wendy’s drive through makes me feel like the matrix created a new pill - the brown pill. I truly felt like I was living a scene from the movie Idiocracy. The AI makes mistakes in orders, creating a chaotic work environment for the poor employees that are just trying to keep up with the demand. On top of handling customers, now they have to take care of mistakes caused by the new AI drive through. I truly pray for this planet.
patrick star
Order are made wrong, then was given a free cookie and it was old stale and could have been used as a hockey puck. I will never go to ANY wendys anymore, what a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Erica Carlson
It was extremely busy and they were understaffed with that being said they still handled everything sufficiently
Outside drive up has a computer, not a person and didn’t even list the sandwiches. Drove up to Windsor and for a $13.05 order she couldn’t take a nickle so we got 95 cents which we didn’t want. Used to like Wendy’s but probably won’t go back.
Service: 1
They force you to use the stupid Wednesday AI ordering assistant and all it does is not show you the menu, doesn’t understand anything you say to it and backs the line up like crazy. Just stop with your useless ai when it comes to ordering.
Service: 1
One of the managers, Heather, assisted me this late evening and she was so so sweet!! Everything was correct, FRESH, speedy, and delicious! Thank you Heather !!!
Atmosphere: 5
Food: 5
Service: 5
That automated drive thru is TERRIBLE. Not ringing up correctly at all. Cut the bs and pay your people.
Austin is the most helpful fast food employee I’ve encountered in years. He was cheerful and chattty with the customers. He noticed I didn’t like my new fuego fries and offered me a replacement without me even asking. He was working hard and being kind to the customers the whole time. Very valuable asset to my team! (Even though the new fries were way too salty, the burgers here are always bangin!!)
Atmosphere: 5
Food: 4
Service: 5
I absolutely hate that they’ve gone to ai ordering in the drive through. That thing is useless you have to repeat yourself multiple times and it still doesn’t understand. I’d rather talk to a person like a real life human being.
Atmosphere: 3
Food: 5
Service: 5
This locale is always good
Food: 4
Service: 4
Dumb AI ordering messes up orders. Pay someone to take the order and get it right
Food: 3
Service: 1
Always good food
Atmosphere: 5
Food: 5
Service: 5
AI at drive through doesn’t work.
Restaurantji Recommends
Slow drive thru and the Ai ordering system is glitchy with no ability to get a person
Atmosphere: 5
Food: 5
Service: 2
The new AI at Wendy’s drive through makes me feel like the matrix created a new pill - the brown pill. I truly felt like I was living a scene from the movie Idiocracy. The AI makes mistakes in orders, creating a chaotic work environment for the poor employees that are just trying to keep up with the demand. On top of handling customers, now they have to take care of mistakes caused by the new AI drive through. I truly pray for this planet.
Order are made wrong, then was given a free cookie and it was old stale and could have been used as a hockey puck. I will never go to ANY wendys anymore, what a waste of money.
Atmosphere: 1
Food: 1
Service: 1
It was extremely busy and they were understaffed with that being said they still handled everything sufficiently
Atmosphere: 3
Food: 3
Service: 3
Out of eggs at 9:40 am
Atmosphere: 1
Food: 1
Service: 1
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