Papa Murphy's | Take 'N' Bake Pizza

I placed an online order at 4:05 pm and arrived at the store around 4:30. They were pretty busy so I knew my order would be maybe 5-10 minutes behind. A lady orders in front of me and they told her 45 minutes. So then I really anticipated about 15 minutes or so mine would be ready. The guy checks me out and I asked him about how long until my order was done and he told me the same 30-45 minutes. And so I asked how come if I placed my order 25 minutes ago and they just told the person in front of me 45 minutes. He rudely tells me ugh because half of the employees called out and we have a lot of orders. I said ok rudeness isn’t necessary. He proceeds to yell across the store “you’re the one being rude!” Mind you there is no way you can even tell if I raised an octave because my throat is scratched up and I can hardly speak at this time let alone yell. I even apologized to him if I came off rude, but I didn’t understand why my items were going to be so long and asked for clarification. Then when I did come back in to check on it again he was rude when i asked if it was ready. Then they started doing my order and literally threw it together. I spent $30 on my food to get a trash pizza in return and terrible customer service. The website should also be able to update expected ready time based off if the store is busy or not.

Atmosphere: 1

Food: 1

Service: 1

What a sorry business. Sky-Guy who took our order. Was very unprofessional. And argued for Us to pay for his mess up. What an ugly place.

Food: 1

Easy access and pizza was excellent- only complaint is balky website which was down and required extra time

Atmosphere: 4

Food: 4

Service: 5

The kids who work here are great! They are always kind and ready

Atmosphere: 5

Food: 5

Service: 5

Ready to go. On time. Well made.

Food: 5

Service: 5

Greeted nicely by employees, pizza was ready, great experience!

Atmosphere: 5

Food: 5

Service: 5

I got a Papa Murphy's pizza delivered last night. Always had to pick it up in the past. Awesome that they are delivering now.

Atmosphere: 5

Food: 5

Service: 5

The gentlemen at the Erie shop were engaging and happy. They always greet you when you walk in. Great guys! Pizza was wonderful. You can't beat the Friday deals. We hit this location every time we're in town. Great job Management! A company that gets it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesy Pepperoni Pizza

I love this location. The pizza always tastes great and is made with the perfect amount of toppings. The service is pleasant and the pizza is always ready on time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesy Pepperoni Pizza, Herb Chicken Mediterranean

This is my go to dinner on busy days. Love how easy it is to order on the app and just swing by and grab it. Doesn’t taste like cardboard frozen pizza!

Vegetarian options: I love the thin crust vegetarian specialty pizza. So delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegetarian Pizza

The crew at the Erie store are so helpful and nice. Everyone has a smile and greets you with a hello when you come in. Orders are always ready and on time and with no mistakes. We’ve been getting our pizza here since the day they opened and love the pizza and the prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Murphy's Combo Pizza

Friday! Yay! FriYay!

Pizza was well made and on time.

Atmosphere: 4

Food: 4

Service: 4

Ordered some family size thin slice veggie and pepperoni pizzas. We loved them both and didn't feel like crap after eating them.
The pizzas were delicious.

Atmosphere: 3

Food: 5

Service: 5

Great pizza and service.

Parking: Great pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Artichoke