Starbucks
690 Mitchell Way, Erie
(720) 731-2073
Recent Reviews
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I'd like to make this a place to study, but the door slams when closed and the music is always very loud.
Atmosphere: 1
Service: 4
Have been going to this Starbucks drive thru since 2023. So far I have always had good service and my drinks food have been good and consistent.
Food: 5
Service: 5
The staff makes everyone feel welcome.
They never make the modifications that I usually have to pay extra for and can't even look to see how many items are in an order. I've never been to such a consistently crappy Starbucks.... what a disappointment
I do agree with some of the negative reviews, but, I think the summer younger help may have been who they are referring to. Some of them acted like this is just a place to have fun, shouting to each other.The barristas now have mostly been super. Patricia, in particular, greets me by my name and remembers my somewhat complicated order. Little things make customers come back.
There's much better local options that aren't corporate lifeless entities.
Not friendly, too busy to take your order in store even when there are no other customers inside and there are 5 staff.
Atmosphere: 2
Food: 3
Service: 1
I don’t write many negative reviews, but this Starbucks experience was shockingly poor. I asked for my drink without ice — a simple request I’ve made at other locations without any issue. The barista flat-out refused to make it and offered no alternatives, no workaround, no help. Just a cold, dismissive “no.”
Her tone was condescending and made it clear she had no interest in providing even basic customer service. I wasn’t asking for anything unreasonable — just hoping to enjoy my birthday drink the way I like it.
Instead, I walked away frustrated, unwelcome, and honestly surprised that a company known for personalization and hospitality would allow this kind of service. Starbucks should seriously reevaluate the standard being set at this location.
Very pleasant and consistently high quality food and beverages. The store is very inviting and the staff are friendly.
Atmosphere: 5
Food: 5
Service: 5
Nothing wrong with this Starbucks, you know what you are getting here
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Spencer is so nice and has a great smile every time I come in. I love this location!!
Atmosphere: 5
Food: 5
Service: 5
Waited a half hour in the drive thru. The slowest Starbucks I’ve ever been too. Just drive to the other one cause it’s faster.
Atmosphere: 1
Food: 2
Service: 1
Girl at window was having a full conversation with someone else.
Atmosphere: 1
Service: 1
This starbucks does NOT participate in appreciating healthcare workers during NURSES WEEK.
Service: 1
They are continually out of food. Either they need to order more or request to have more added to their orders. I have reported the issue to Starbucks already so that’s not an excuse. Also the staff are always rude. I’ve gotten sick twice from their drinks.
Atmosphere: 5
Food: 2
Service: 5
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