I've got to this sonic several times and the food is decent but the place is noticeably understaffed. I dont know if its because of the staffing issue but the last couple times I've gone for breakfast there is always an excuse of something being down so they are closed. I've never seen a restaurant be that riddled with issues to where they would rather be closed during business hours than try to serve you.
Eri Hooman
The hours online should be changed I went yesterday at 8pm and the lady walked out to me to say they were closed?
Keasha Mrkvicka
They can never get orders correct or out on time when picking up from ordering online
Atmosphere: 1
Food: 2
Service: 1
Alex Smith
On 11-24-25 @ 7:15 I went to sonic and got a meal service was extremely friendly. And food was great I love this location compared to the one off 85
Atmosphere: 5
Food: 5
Service: 5
M.Shumate
They take such a long time to get your order ready and I'm not an impatient person either. š«¤
Atmosphere: 2
Food: 3
Service: 1
Bwg Garrett
Ordered my food. They were very polite and prompt on getting my food out to me. Food was good. Very friendly service.
Atmosphere: 5
Food: 4
Service: 5
Princess C
Very greatful for the app which allows me to save or I would not go too often as their prices can be a bit high. I'm a big fan of their tater tots and large options for drinks. However, they are very slow even with an app order and their are no deals for shakes. It's not a super busy place, but they could really use another worker. It seems like there are only 2 works which makes me question how well they handle food. With that being said, I do not order many things on the food menu. Good food handling requires focus and intentionality. Both of them usually gets dropped when one person is doing the job of many.
The workers all seem pleasant. Sometimes I forget the tip. Try to keep a little cash on hand for when I go. I will do the same. Unlike the other places (like Dominoes) the workers actually serve, and the app does not request a tip, so tips are not paid through card payments.
Atmosphere: 5
Food: 5
Service: 3
Karina Ruiz
I went to Fort Lupton Sonic and had a great food service experience. I really appreciate the politeness of the workers. The food is great and received my order at a great timing. I will be going back soon.
Atmosphere: 5
Food: 5
Service: 5
Bonnie Babcock
Good frozen drinks. The chicken nuggets are very good!
We tried to ask for a coffee at the window. There was nobody in line. She shut the window and didn't answer. Handed us our card and food, I asked if we were getting the coffee and she shut the window and walked away no answer. We were charged but never got our coffee.
Atmosphere: 1
Food: 1
Service: 1
Derron Reed
Service was kinda slow but they got it done
Jesica Lamph
WORST SERVICE IVE EVER EXPERIENCED!!! they didnāt even give me all my food my fires were not filled up all he way and i couldnāt get a refund!! this is outrageous.
Atmosphere: 1
Food: 1
Service: 1
Dusty Bransford
Ordered 4 sonic blasts for my kids and I last night via the app. Got there about 15 minutes later. The mobile order stalls were full so just went thru the drive thru. At the speaker, I told the guy what we were there, he asks my name, give it to him, he says another name back, I say no, repeat my name, he says another name back, noā¦repeat my name again and he says they donāt have my order. I tell him what itās for, says hold on, comes back on and says they donāt have it. Tell him I got charged for it, says hold on, comes back again and tells me they didnāt get my order. I tell them theyāre gonna have to figure it out because I was charged. He says pull up to the window. Waited about 15-20 minutes for the 2 cars ahead of us to get their food. At the window, the kid asks what I ordered so I tell him again the 4 sonic blasts (2 mini Oreo, 1 mini Reeseās, 1 Med Reeseās) and tell him exactly what was in the app and in the email confirmation. He comes back like 5 minutes later and hands me a strawberry shake. As Iām trying to tell him thatās not my order, he closes the window and walks away. I knock on the window, he comes over, i hand him the shake back and tell him itās not mine. He asks me AGAIN what I ordered! I looked at him and asked if he was high because we literally just went over this a few minutes ago and what the actual hell is going on. Asked for a manager and he tells me āsheās back there making them.ā Another guy FINALLY brings my order to us. Fort Lupton doesnāt have many food options so it really sucks when the service received at what little places we do have is so poor.
Atmosphere: 1
Food: 5
Service: 1
Kandee Marchena
Well, the first time I went there a few months ago everything was great. The fries were hot. They brought out our online order pretty quick and it was a really good experience and then we've been going back and we have never had that happen again. Don't know how to make a refund so instead you have to choose something else. I think they need a lot of training. I've worked in fast food and wow. Customer service is really bad. We sat outside one time for about 30 minutes waiting for our online order to come out and finally when we went in to check on it, it was just sitting there melted slushies and then I think it was a manager said we just made them and we thought okay. No you didn't. They're melted because we've been sitting outside for 30 minutes. So they don't own up when they do make mistakes. They don't know how to make refunds. The food has been cold every time since. So now we only go for the slushies and now it's broken down and they don't know how to make a refund! One of the simplest things in cashiering. They need to learn how to turn off the slushies on the online app if they are out and if they don't they need to ask for training for CS and give a refund. Customer service really needs to be taught there. Im so disappointed.
Good food for great prices, rewards
Atmosphere: 5
Food: 5
Service: 5
I've got to this sonic several times and the food is decent but the place is noticeably understaffed. I dont know if its because of the staffing issue but the last couple times I've gone for breakfast there is always an excuse of something being down so they are closed. I've never seen a restaurant be that riddled with issues to where they would rather be closed during business hours than try to serve you.
The hours online should be changed I went yesterday at 8pm and the lady walked out to me to say they were closed?
They can never get orders correct or out on time when picking up from ordering online
Atmosphere: 1
Food: 2
Service: 1
On 11-24-25 @ 7:15 I went to sonic and got a meal service was extremely friendly. And food was great I love this location compared to the one off 85
Atmosphere: 5
Food: 5
Service: 5
They take such a long time to get your order ready and I'm not an impatient person either. š«¤
Atmosphere: 2
Food: 3
Service: 1
Ordered my food. They were very polite and prompt on getting my food out to me. Food was good. Very friendly service.
Atmosphere: 5
Food: 4
Service: 5
Very greatful for the app which allows me to save or I would not go too often as their prices can be a bit high. I'm a big fan of their tater tots and large options for drinks.
However, they are very slow even with an app order and their are no deals for shakes.
It's not a super busy place, but they could really use another worker. It seems like there are only 2 works which makes me question how well they handle food. With that being said, I do not order many things on the food menu. Good food handling requires focus and intentionality. Both of them usually gets dropped when one person is doing the job of many.
The workers all seem pleasant. Sometimes I forget the tip. Try to keep a little cash on hand for when I go. I will do the same. Unlike the other places (like Dominoes) the workers actually serve, and the app does not request a tip, so tips are not paid through card payments.
Atmosphere: 5
Food: 5
Service: 3
I went to Fort Lupton Sonic and had a great food service experience. I really appreciate the politeness of the workers. The food is great and received my order at a great timing. I will be going back soon.
Atmosphere: 5
Food: 5
Service: 5
Good frozen drinks. The chicken nuggets are very good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We tried to ask for a coffee at the window. There was nobody in line. She shut the window and didn't answer. Handed us our card and food, I asked if we were getting the coffee and she shut the window and walked away no answer. We were charged but never got our coffee.
Atmosphere: 1
Food: 1
Service: 1
Service was kinda slow but they got it done
WORST SERVICE IVE EVER EXPERIENCED!!! they didnāt even give me all my food my fires were not filled up all he way and i couldnāt get a refund!! this is outrageous.
Atmosphere: 1
Food: 1
Service: 1
Ordered 4 sonic blasts for my kids and I last night via the app. Got there about 15 minutes later. The mobile order stalls were full so just went thru the drive thru. At the speaker, I told the guy what we were there, he asks my name, give it to him, he says another name back, I say no, repeat my name, he says another name back, noā¦repeat my name again and he says they donāt have my order. I tell him what itās for, says hold on, comes back on and says they donāt have it. Tell him I got charged for it, says hold on, comes back again and tells me they didnāt get my order. I tell them theyāre gonna have to figure it out because I was charged. He says pull up to the window. Waited about 15-20 minutes for the 2 cars ahead of us to get their food. At the window, the kid asks what I ordered so I tell him again the 4 sonic blasts (2 mini Oreo, 1 mini Reeseās, 1 Med Reeseās) and tell him exactly what was in the app and in the email confirmation. He comes back like 5 minutes later and hands me a strawberry shake. As Iām trying to tell him thatās not my order, he closes the window and walks away. I knock on the window, he comes over, i hand him the shake back and tell him itās not mine. He asks me AGAIN what I ordered! I looked at him and asked if he was high because we literally just went over this a few minutes ago and what the actual hell is going on. Asked for a manager and he tells me āsheās back there making them.ā Another guy FINALLY brings my order to us. Fort Lupton doesnāt have many food options so it really sucks when the service received at what little places we do have is so poor.
Atmosphere: 1
Food: 5
Service: 1
Well, the first time I went there a few months ago everything was great. The fries were hot. They brought out our online order pretty quick and it was a really good experience and then we've been going back and we have never had that happen again. Don't know how to make a refund so instead you have to choose something else. I think they need a lot of training. I've worked in fast food and wow. Customer service is really bad. We sat outside one time for about 30 minutes waiting for our online order to come out and finally when we went in to check on it, it was just sitting there melted slushies and then I think it was a manager said we just made them and we thought okay. No you didn't. They're melted because we've been sitting outside for 30 minutes. So they don't own up when they do make mistakes. They don't know how to make refunds. The food has been cold every time since. So now we only go for the slushies and now it's broken down and they don't know how to make a refund! One of the simplest things in cashiering. They need to learn how to turn off the slushies on the online app if they are out and if they don't they need to ask for training for CS and give a refund. Customer service really needs to be taught there. Im so disappointed.
Atmosphere: 3
Food: 2
Service: 1
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