Santiago's Mexican Restaurant

this place has gone down hill, called an order in for pick up. Ordered a non special bacon burrito added frijoles. Showed up and 6 people waiting as the lady was taking a phone order for what seemed to be 10 min. after she processed through the line, I let her know I called the order in for the 1 burrito. She proceeded to ring me up for 2 burritos, added $1 for the beans (understandable) but then added a side of bacon for $4. totaling $17?? for a tiny breakfast burrito. I let her know this was a mistake i just wanted a regular 1/2 and 1/2 with bacon she said it was not on special (I was already aware its a bit more). there was a language barrier and she did not understand there was a mishap in ringing me up. I finally gave up and left without my burrito. I usually order here when im in town, it has been over a year and their customer service decline was apparent, they must have made enough money that they don't care anymore. Same goes for the Castle Rock location, customer sevice was in the toilet. too bad great burritos but maybe they havent noticed all the food trucks popping u, alot of places have great burritos now.

Atmosphere: 1

Food: 1

Service: 1

Food is always made fresh and fast daily. The hot green chili is the best in town and you might need a glass of water.

Atmosphere: 5

Food: 5

Service: 5

On 9/8/25 I purchased 2 hot breakfast burritos. When I got home I ate one and I can guarantee it was not a hot burrito. The 2nd one I ate for dinner. It was not hot either and the eggs were yellow on the outside and green on the inside and tasted disgusting. I threw it away. I will never stop there again. Thnx for the crappy burritos.

Atmosphere: 3

Food: 1

Service: 3

It was delicious, I don't get santagios often cause I live in the middle of nowhere and this location is kinda close so I try to go wherever I'm in town.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Green Chile

This Santiago's by far is better than any of the other one's throughout the whole state! They actually have pork meat in their chili...all the other Santiago's have stopped doing this! Greeley and loveland Santiago's are horrible they strayed from original recipe and servings are miniscule. Great service, great food excellent job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small Combo, Smothered, Green Chile, Chile, Burrito

We ordered 2 sopaipillas from this place and drove 5 miles home to open them and find the wrong order. I called Santiago’s and they immediately made it right with crediting us with the right order the next night. Best Mexican food in town and highly recommend. Great customer service!!

Atmosphere: 5

Food: 5

Service: 5

I asked if chips and salsa were extra and was told no. Then I was charged for them. The lady working did not care even when I said I specifically asked. Zero table service from the waitress. Didn’t fill up water, stop by, etc.

Atmosphere: 4

Food: 3

Service: 1

Breakfast on the go. No better place.

Atmosphere: 4

Food: 4

Service: 5

Love this place. A perfect taste of Colorado Mexicano foods.

Atmosphere: 4

Food: 5

Service: 5

This place is the absolute best everything. The food is beyond amazing. Super great green chili.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Salad, Smothered, Green Chile, Breakfast Burrito, Burrito, Chips and Salsa

Always good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Having just returned from south Texas, we needed a little Mexican food fix. We've always loved Santiago's in Johnstown and this location is just as good. One thing we can't get in south Texas is green chili - go figure!- and Santiago's offers one of the best! We also have not seen burritos (always tacos in sT) so we were glad to be back in our home state, if only for the smothered burritos! The service is outstanding, even having shown up only 20 minutes before closing. Great place!

Atmosphere: 5

Food: 5

Service: 5

Fast service & great food

Atmosphere: 4

Food: 5

Service: 5

Great spot, come here often. Good food, more than reasonably priced

Vegetarian options: Most items can be made vegetarian

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsa, Stuffed Sopapillas, Mexican Hamburger, Smothered, Green Chile, Breakfast Burrito, Chile, Burrito, Chips, Chips and Salsa

Very good food! Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smothered with Green Chile, Stuffed Sopapillas, Sopapillas, Smothered, Beef and Cheese Sopapilla