The Mav Kitchen & Tap House

We used to love The Mav. One of our favorite stops on the way to see our daughter in Denver. Always delicious, welcoming, and fun place to be. Back then it was fantastic - great food, great service, and clearly well-managed. Whatever changed since then is for the worse.

We stopped in for dinner (party of five) and it was a mess from the start. The restaurant wasn’t even full, but the place felt completely chaotic and uncoordinated. Half of our table’s orders came out 10–15 minutes after the rest and nobody seemed to know who ordered what. Our server was clearly new and completely untrained. No refills unless we asked multiple times, and she actually brought beers before ever bringing water - which we had to remind her about after the fact. It wasn’t her fault, it was a total failure in training and oversight.

My ribeye was ordered medium and came out practically raw. When I sent it back, it returned cut in half and cooked to a dry, burnt well-done. The “day vegetables” were somewhere between overcooked mush and undercooked squash. Just inedible.

When I tried to speak with Evan the manager, he couldn’t have been less professional. Apparently he's the OWNER!?!? He argued with me about what “medium” means, as if I didn’t know how I wanted my steak cooked, and carried himself with that smug, condescending tone of someone who thinks customers are a nuisance. No apology, no ownership, and not interested in serving a good meal. He was dismissive, and had an 'I'm better than you' attitude. I work in the retail service industry myself. I really feel bad for the staff that has to work for this guy. If he's treating his customers in public this way, imagine how he treats them!

He eventually gave us 20% off the steak I couldn't eat, or cut with a chainsaw, but only after a long and uncomfortable back-and-forth. I genuinely thought I was going to have to cause a scene to get him to do ANYTHING about it. No apology, no effort to make things right, just attitude and arrogance. Sorry we stopped in!

The only person who seemed to have any idea what was going on was a woman working both the bar and tables. She was hustling the entire time. Pouring drinks, running food, covering tables, and actually trying to take care of guests - while several others stood around socializing. At least one person there was actually working hard to take care of customers.

I was embarrassed to bring our friends in! We won't be back!!

Atmosphere: 3

Food: 1

Service: 1

Very nice place and friendly service

Atmosphere: 5

Food: 5

Service: 5

Good food and a fun, casual atmosphere. We have always had good service and their pizza is the best in town.

Atmosphere: 5

Food: 5

Service: 5

I would have given us five stars however there were a lot of flies in the restaurant everything else was perfect. A nice little place to stop on my way back to Omaha.

Atmosphere: 4

Food: 5

Service: 5

Just wonderful. Great food and service.

Atmosphere: 5

Food: 5

Service: 5

We just finished dinner at Mavs.
Excellent. But we must complement our waitress, Deitre...she is awesome! We eat out often from high end to family style and she is a 10.

Food was very good!

Atmosphere: 5

Food: 5

Service: 5

The food was colorful and appetizing.

Beautiful building. The service was a bit slow, but they were very nice. The food hit the spot.

Atmosphere: 4

Food: 4

Service: 3

Great food, slow service but it gets the job done.

Atmosphere: 4

Food: 5

Service: 2

Nice little joint to enjoy a drink and good food. Staff is great and food is incredible. I stop here when I pass through town and it never disappoints!

Atmosphere: 5

Food: 5

Service: 5

Great lunches always! Have not gotten to be there after lunch or for specials but great food, great staff music lul loud but still ok lol

Atmosphere: 5

Food: 5

Service: 5

Always good food and good service.

Atmosphere: 5

Food: 5

Service: 5

Always great good. We pick up here at least once a month. Bison burger and buffalo chicken wrap. Sweet potato fries are great. Fort Morgan food scene is awful and this is a place for reliable food food.

Food: 5

Great food and super friendly service.