• We were the ONLY two people seated in the lobby. • It was 2:00pm. • It took 11 minutes to receive our food. • We did not receive one item, and had to go back as ask for it. • Another item was wrong; had to go back to the counter and get a new one. • 4 employees working at the time. • No one ever said "sorry" or offered to compensate us in any way.
I can't imagine what this place would be like if it were busy (with say TWO parties in the lobby!)
Atmosphere: 4
Food: 1
Service: 1
Sabrina O
David R was so incredibly polite and had a very contagious smile.
Atmosphere: 5
Food: 5
Service: 5
Josiah
Only place in town where you can get half pound of roast.
Still the best roast beef sandwich of all time. Always tastes delicious and made exactly like the first roast beef sandwich I had 35 years ago. Arby's rules. In addition, the turkey, ranch, bacon sandwich is stellar!! So damn delicious!😗😀. Also, they serve the absolute best curly fries I've ever had.
Atmosphere: 4
Food: 5
Service: 3
Errol Bonite
This just happened about an hour and a half ago 20 minutes waiting in the lobby for 4 actually two specials and the drive-thru line went faster than where I was inside the tall girl manager is really horrible and doesn't not a schedule for fast effective ordering
Michelle Pfost
A big thanks to Kathy for going above and beyond for me. I ordered my meal for pickup at 8:40, then spent an agonizing amount of time stuck in the construction headache on I-25. As I poked along in traffic, I thought of my food sitting on the shelf getting colder and colder. A cold dinner would have put a big sucky bow on my evening. So when I walked into the restaurant at 9:10, I asked Kathy if she would remake all my hot food so I could at least have a decent dinner, and she did! No hassle, no further discussion. It really turned my night around and I appreciated it so much, especially since it was entirely not their problem and they were going to be eating the cost of my meal. Thank you so much, Kathy - I appreciate you!
Atmosphere: 4
Food: 4
Service: 5
stephen maszaros
Parking: In Fountain, near Mesa Ridge Apartments, and open late ?
It's Arby's. The food and atmosphere should be no surprise. However, unlike many other fast food places in the area, it's never too busy and the staff are very polite and capable. The wait is never excessive, and my order has never been wrong. This is my go-to place for fast food in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Gyro, Roast Beef
Jerrell z
Cold food, they have no personality, lady ask for three forms of ID to get my food. They attitude stinks as well.
I was visiting family in the area and we decided to grab a bite to eat we went in ordered our food and sat down we had a slightly big order with the people we had so once we got our food my husband noticed a slider was missing he told the manager on shift Crystal and she was so sweet and brought out cookies with the slider and apologized for the order being messed up it wasnt that big of a deal but she went out of her way to make sure we knew she cared and has amazing customer service we will definitely be back when we are in the area again I LOVE when someone especially in fast food is polite and willing to go the extra mile to make sure their customers are satisfied and happy you dont see it often!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Loaded Curly Fries, French Dip
Kelsey Lorenz
This Arbys is so very clean and fun. Professional, but fun employess. I've never had a messed up order, never had to wait long. I hear the staff gets appreciation parties for holidays and everyone really enjoys it. The managers work their tails off to make this Arbys such a good experience!
The store manager Krystal is the just a rude and nasty person I’ve ever encountered!! As a store manager you need to get your act togather and be better! You refused to fix the issue when our food was made wrong and it was the worst I’ve ever had!! You need learn to be respectful and learn to run a restaurant or step down !! You ain’t all that and this company should be embarrassed to have you as an employee!!!
Atmosphere: 1
Food: 1
Service: 2
R R (Chizra)
thanks for the beef n cheddar with no cheddar and red ranch.. don't go at 9pm I guess
I'll make it pretty simple!...
• We were the ONLY two people seated in the lobby.
• It was 2:00pm.
• It took 11 minutes to receive our food.
• We did not receive one item, and had to go back as ask for it.
• Another item was wrong; had to go back to the counter and get a new one.
• 4 employees working at the time.
• No one ever said "sorry" or offered to compensate us in any way.
I can't imagine what this place would be like if it were busy (with say TWO parties in the lobby!)
Atmosphere: 4
Food: 1
Service: 1
David R was so incredibly polite and had a very contagious smile.
Atmosphere: 5
Food: 5
Service: 5
Only place in town where you can get half pound of roast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef, Chicken Sandwich
The burcken & Swiss a lovely delicious meal with a burger patty and chicken patty mixed together.
Regular burger bun , Swiss cheese , burger patty, chicken patty, lettuce, tomato, honey mustard
Atmosphere: 5
Food: 5
Service: 5
Still the best roast beef sandwich of all time. Always tastes delicious and made exactly like the first roast beef sandwich I had 35 years ago. Arby's rules. In addition, the turkey, ranch, bacon sandwich is stellar!! So damn delicious!😗😀. Also, they serve the absolute best curly fries I've ever had.
Atmosphere: 4
Food: 5
Service: 3
This just happened about an hour and a half ago 20 minutes waiting in the lobby for 4 actually two specials and the drive-thru line went faster than where I was inside the tall girl manager is really horrible and doesn't not a schedule for fast effective ordering
A big thanks to Kathy for going above and beyond for me. I ordered my meal for pickup at 8:40, then spent an agonizing amount of time stuck in the construction headache on I-25. As I poked along in traffic, I thought of my food sitting on the shelf getting colder and colder. A cold dinner would have put a big sucky bow on my evening. So when I walked into the restaurant at 9:10, I asked Kathy if she would remake all my hot food so I could at least have a decent dinner, and she did! No hassle, no further discussion. It really turned my night around and I appreciated it so much, especially since it was entirely not their problem and they were going to be eating the cost of my meal. Thank you so much, Kathy - I appreciate you!
Atmosphere: 4
Food: 4
Service: 5
Parking: In Fountain, near Mesa Ridge Apartments, and open late ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salted Caramel & Chocolate Cookie
It's Arby's. The food and atmosphere should be no surprise. However, unlike many other fast food places in the area, it's never too busy and the staff are very polite and capable. The wait is never excessive, and my order has never been wrong. This is my go-to place for fast food in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Gyro, Roast Beef
Cold food, they have no personality, lady ask for three forms of ID to get my food. They attitude stinks as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great manger. Would recommend coming here!!!
Atmosphere: 5
Food: 5
Service: 5
I was visiting family in the area and we decided to grab a bite to eat we went in ordered our food and sat down we had a slightly big order with the people we had so once we got our food my husband noticed a slider was missing he told the manager on shift Crystal and she was so sweet and brought out cookies with the slider and apologized for the order being messed up it wasnt that big of a deal but she went out of her way to make sure we knew she cared and has amazing customer service we will definitely be back when we are in the area again I LOVE when someone especially in fast food is polite and willing to go the extra mile to make sure their customers are satisfied and happy you dont see it often!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Loaded Curly Fries, French Dip
This Arbys is so very clean and fun. Professional, but fun employess. I've never had a messed up order, never had to wait long. I hear the staff gets appreciation parties for holidays and everyone really enjoys it. The managers work their tails off to make this Arbys such a good experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Gyro, Fries, Classic Roast Beef
The store manager Krystal is the just a rude and nasty person I’ve ever encountered!! As a store manager you need to get your act togather and be better! You refused to fix the issue when our food was made wrong and it was the worst I’ve ever had!! You need learn to be respectful and learn to run a restaurant or step down !! You ain’t all that and this company should be embarrassed to have you as an employee!!!
Atmosphere: 1
Food: 1
Service: 2
thanks for the beef n cheddar with no cheddar and red ranch.. don't go at 9pm I guess
Atmosphere: 2
Food: 2
Service: 2
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