Came in right before they closed tonight on Christmas Eve and the staff was absolutely amazing. They stayed open for me and made my pizza incredibly. I would recommend this location in a heartbeat! Thanks again so much if you three see this!
Atmosphere: 5
Food: 5
Service: 5
Allison D'Arata
Made order on Veterans Day, knew if could be a long wait. Delivery order placed 4:35pm, waited until 6:40pm to call for an update (so two hours later). Was told order was cancelled because it was never picked up. I informed I did delivery. Have text and email confirmation stating so. I was then told they use DoorDash/3rd party deliveries. So Pizza Hut doesn’t have its own delivery service anymore? Even so, I asked why nobody decided to notify me when the food wasn’t picked up? Crickets from the other end.
Service: 1
Ela Seymour
I ordered pizza from there and they kept getting my order wrong. I called them and every time they seemed so nice over the phone and offered to fix it. I eventually just said I wanted to go pick it up the last time it had to be remade. When I showed up I was accused of yelling at them over the phone when I didnt. Then the manager Tony came around and decided to yell at me too when I had requested a refund so I could take my buisness elsewhere. I didnt get my food or my refund and now my kids had to eat sandwiches for dinner due to Tony and his crew acting the way they did. In all my years of working in restaurants ive never had to deal with people this rude.
Atmosphere: 1
Food: 1
Service: 1
Allan Anderson
Corporate needs to re train manager and staff on customer service. Terrible location.
Atmosphere: 1
Food: 4
Service: 1
Alanea Vandivner
Got the big New Yorker and was very disappointed hardly any cheese but loaded with pepperoni. I wanted a good cheesy pizza and this was not it!
Food: 1
S.D. “WanderingNotLost” T.
Awesome location! Fast and professional service!
Atmosphere: 5
Food: 5
Service: 5
ML
Ordered. Cheese bread with basically NO. CHEESE, and when I called and asked for a credit I was told “we aren’t giving credits this time because we are swamped and the manager is too busy, but she said we aren’t giving you a credit because of the cheese”. That’s crazy! I asked to speak to her STACY the “manager” (who shouldn’t be a manger) told me she’s not giving a credit. Super rude . Not only doesn’t the pizza lack taste, but so does the manager
Atmosphere: 1
Food: 1
Service: 1
Sarah Weaver
To be honest, there was a terrible mix up with our delivery. It was a large order and a little frustrating because we had a lot of people to feed. However, when we called the store to let them know of the mistake, they fixed it immediately and made it right. Food showed up and trusted great. Amazing customer service! Thank you
Atmosphere: 5
Food: 5
Service: 5
Stephen E
Pizza Hut are out of their minds charging $28 for a 12 piece bone in chicken wings. You can get a 20 piece at Wingstop for the same price and the wings there are vastly superior. Dominos has better pizza as well and usually has better deals
The service is absolutely awful! When I called to report that my pizza wasn’t delivered, I was told to just wait and that it had been happening all night. I said I didn’t think it would arrive because the email I got says “carry out,” I ordered delivery, and the tracker attached to the email says “delivery” but for Friday the 27th. Today’s the 25th so the system is a mess. They told me the pizza would be refunded but never asked for name or number so I asked how they knew who to refund the order to (I could tell I was getting the run around). She passed me off to a manager who also made it sound like the pizza would be refunded but when I asked him to confirm who it would be refunded to, he yelled at me and told me to take it up with his boss tomorrow, then hung up. I called back and explained I was hung up on and again got hung up on. I will definitely talk to the manager, in person, and show a screen shot of the tracker. Those employees have zero customer service skills.
Service: 1
Jennifer McGuffin
I ordered a pan pizza and got a normal crust. The issue is the fact that you pay more and to not get it. It's frustrating
Atmosphere: 3
Food: 2
Service: 3
Patrick Graves
Ordered through the website only to find out they used DoorDash. Didn’t get my whole order. Called the store and they promised it would be resent immediately. Never got it. Will never order from here again.
David Williams
General manager Ron when calling about an order, handled it flawlessly. Ron was very polite and understanding about the mishap that happened on an order and helped us fix it right away and saved our daughters birthday party with guests! Very great person to have running a location!!
daniel humpherys
Normally our orders from here are pretty decent but I guess that's because we usually order in the middle of the day or the morning. Last night's service was absolutely awful. We ordered a pizza online and received it completely smashed and had sauce when we had ordered it without for my daughter's allergies. When my wife called back to redo the order they sent us out a completely different Pizza. It did not have all of the toppings that we had paid for. For 73$ for a pizza, wings and cheese sticks orders should be flawless. Very disappointed. And will not be returning for quite sometime unless it's to the early morning staff who really seems to care about the quality of food they put out.
Came in right before they closed tonight on Christmas Eve and the staff was absolutely amazing. They stayed open for me and made my pizza incredibly. I would recommend this location in a heartbeat! Thanks again so much if you three see this!
Atmosphere: 5
Food: 5
Service: 5
Made order on Veterans Day, knew if could be a long wait. Delivery order placed 4:35pm, waited until 6:40pm to call for an update (so two hours later). Was told order was cancelled because it was never picked up. I informed I did delivery. Have text and email confirmation stating so. I was then told they use DoorDash/3rd party deliveries. So Pizza Hut doesn’t have its own delivery service anymore? Even so, I asked why nobody decided to notify me when the food wasn’t picked up? Crickets from the other end.
Service: 1
I ordered pizza from there and they kept getting my order wrong. I called them and every time they seemed so nice over the phone and offered to fix it. I eventually just said I wanted to go pick it up the last time it had to be remade. When I showed up I was accused of yelling at them over the phone when I didnt. Then the manager Tony came around and decided to yell at me too when I had requested a refund so I could take my buisness elsewhere. I didnt get my food or my refund and now my kids had to eat sandwiches for dinner due to Tony and his crew acting the way they did. In all my years of working in restaurants ive never had to deal with people this rude.
Atmosphere: 1
Food: 1
Service: 1
Corporate needs to re train manager and staff on customer service. Terrible location.
Atmosphere: 1
Food: 4
Service: 1
Got the big New Yorker and was very disappointed hardly any cheese but loaded with pepperoni. I wanted a good cheesy pizza and this was not it!
Food: 1
Awesome location! Fast and professional service!
Atmosphere: 5
Food: 5
Service: 5
Ordered. Cheese bread with basically NO. CHEESE, and when I called and asked for a credit I was told “we aren’t giving credits this time because we are swamped and the manager is too busy, but she said we aren’t giving you a credit because of the cheese”. That’s crazy! I asked to speak to her STACY the “manager” (who shouldn’t be a manger) told me she’s not giving a credit.
Super rude . Not only doesn’t the pizza lack taste, but so does the manager
Atmosphere: 1
Food: 1
Service: 1
To be honest, there was a terrible mix up with our delivery. It was a large order and a little frustrating because we had a lot of people to feed. However, when we called the store to let them know of the mistake, they fixed it immediately and made it right. Food showed up and trusted great. Amazing customer service! Thank you
Atmosphere: 5
Food: 5
Service: 5
Pizza Hut are out of their minds charging $28 for a 12 piece bone in chicken wings. You can get a 20 piece at Wingstop for the same price and the wings there are vastly superior. Dominos has better pizza as well and usually has better deals
Atmosphere: 3
Food: 3
Service: 3
Not bad for pickup.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The service is absolutely awful! When I called to report that my pizza wasn’t delivered, I was told to just wait and that it had been happening all night. I said I didn’t think it would arrive because the email I got says “carry out,” I ordered delivery, and the tracker attached to the email says “delivery” but for Friday the 27th. Today’s the 25th so the system is a mess. They told me the pizza would be refunded but never asked for name or number so I asked how they knew who to refund the order to (I could tell I was getting the run around). She passed me off to a manager who also made it sound like the pizza would be refunded but when I asked him to confirm who it would be refunded to, he yelled at me and told me to take it up with his boss tomorrow, then hung up. I called back and explained I was hung up on and again got hung up on. I will definitely talk to the manager, in person, and show a screen shot of the tracker. Those employees have zero customer service skills.
Service: 1
I ordered a pan pizza and got a normal crust. The issue is the fact that you pay more and to not get it. It's frustrating
Atmosphere: 3
Food: 2
Service: 3
Ordered through the website only to find out they used DoorDash. Didn’t get my whole order. Called the store and they promised it would be resent immediately. Never got it. Will never order from here again.
General manager Ron when calling about an order, handled it flawlessly. Ron was very polite and understanding about the mishap that happened on an order and helped us fix it right away and saved our daughters birthday party with guests! Very great person to have running a location!!
Normally our orders from here are pretty decent but I guess that's because we usually order in the middle of the day or the morning. Last night's service was absolutely awful. We ordered a pizza online and received it completely smashed and had sauce when we had ordered it without for my daughter's allergies. When my wife called back to redo the order they sent us out a completely different Pizza. It did not have all of the toppings that we had paid for. For 73$ for a pizza, wings and cheese sticks orders should be flawless. Very disappointed. And will not be returning for quite sometime unless it's to the early morning staff who really seems to care about the quality of food they put out.
Atmosphere: 3
Food: 1
Service: 2
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