Don't wanna go in to detail but managers are very unprofessional. I called and the manager cut me of and talked over me. He didn't care about my issue or didn't even try solving it or even listen to it.. this location does not deserve any more of my hard earned money.
L.
The $9 box is a scam, trust me it's a complete waste of money.
Javier Hernandez
I almost always order a cantina chicken bowl with 2x extra sides of cantina chicken. This time they did not give me my 2x sides of cantina chicken. When I came in today to order the same thing and told them I didn't get any chicken yesterday they refused to give me back my $5 worth of chicken and they were verv unprofessional and rude about it. Not even a homeless guy would be down that bad
Atmosphere: 1
Food: 1
Service: 1
Leon Tran
I can't believe the person who works during this shift is even employed. Less than 1oz of steak on an order for two steak chalupas. There is no passion or care in the order. At other locations, the customer service is average to above par. I wish I could say the same about this location. No vegetables upon request does not mean add vegetables. Even after waiting 10 mins, the order is still wrong and cold. The manager should reevaluate training it's employees. Do not eat here.
Food: 1
Service: 1
Alex Clement
Cashier praised me for using cash. 10/10 experience lol
Atmosphere: 4
Food: 4
Service: 5
Seth O'Neill
18 dollars for frozen tomatoes, cold steak and a poor attitude. Love it.
Atmosphere: 1
Food: 1
Service: 2
Crystal Summers
One star is being generous this place this location is off the chain unbelievably rude. They always mess up your order. They’re rude to fix it. It’s just it’s unbelievable. The food will be good one time and it will completely be terrible the next time do not go to this location. If you can help it I know it’s the only place that stays open late in Fountain but damn they suck.
Atmosphere: 1
Food: 1
Service: 1
Emily Abel
Out of Baja Blast and beef.. WTH.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Large Nacho Fries
Joshua Martinez-Evans
Absolutely SLOWEST "fast food" I've ever had! Over 20 minutes in store after ordering online...You're better than this t-bell, do better!
Atmosphere: 5
Food: 5
Service: 1
Brenna Gonzales
I stood there for 30 minutes with no help from staff. They are rude here. I won't be coming back.
We came in this morning. I bought two grilled breakfast burritos. I understand the price of eggs went up and maybe you should charge a little bit more for the burrito but I gotta tell you the cheese and the two pieces of meat. We’re pretty tasty. It would’ve been nice if they were accompanied by a few more pieces of meat and some eggs. Not a very good breakfast this morning. Thank you. Have a great day.
Atmosphere: 5
Food: 1
Service: 4
Natasha ROMERO
Took my 6year old son who loves the cheese rolls 😋 they wre made fresh and put into separate wrappers (some of the other taco bells put them in the same wrapper so they get stuck together and soggy and he will not eat them ) and it seemed like they were stuffed with extra cheese so after him having a rough day this made him and his little belly cheer up 🥰
Kid-friendliness: They have a few kid friendly items my kids definitely love taco bell 🔔
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Bean Burrito, Chicken Quesadilla, Dr Pepper
Amaya Rosado
It ok just very slow
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Large Nacho Fries
Shaynee Mcgee
Worst customer service ever! What happen to when you would be greeted walking into a business? Multiple people walking in waiting at the counter not 1 person spoke. Multiple workers looked over to see one was cleaning the lobby yet not one person could speak? Didn’t help that food was cold once received either.
Atmosphere: 1
Food: 1
Service: 1
Dylan A
One of the better tacobells i have ever eaten at. Me and my girlfriend ate there late night and wven though they were super busy we got the food fairly quickly. We ordered the meal for 4 for us and the kids. Food was very fresh
Don't wanna go in to detail but managers are very unprofessional. I called and the manager cut me of and talked over me. He didn't care about my issue or didn't even try solving it or even listen to it.. this location does not deserve any more of my hard earned money.
The $9 box is a scam, trust me it's a complete waste of money.
I almost always order a cantina chicken bowl with 2x extra sides of cantina chicken. This time they did not give me my 2x sides of cantina chicken.
When I came in today to order the same thing and told them I didn't get any chicken yesterday they refused to give me back my $5 worth of chicken and they were verv unprofessional and rude about it. Not even a homeless guy would be down that bad
Atmosphere: 1
Food: 1
Service: 1
I can't believe the person who works during this shift is even employed. Less than 1oz of steak on an order for two steak chalupas. There is no passion or care in the order. At other locations, the customer service is average to above par. I wish I could say the same about this location. No vegetables upon request does not mean add vegetables. Even after waiting 10 mins, the order is still wrong and cold. The manager should reevaluate training it's employees. Do not eat here.
Food: 1
Service: 1
Cashier praised me for using cash. 10/10 experience lol
Atmosphere: 4
Food: 4
Service: 5
18 dollars for frozen tomatoes, cold steak and a poor attitude. Love it.
Atmosphere: 1
Food: 1
Service: 2
One star is being generous this place this location is off the chain unbelievably rude. They always mess up your order. They’re rude to fix it. It’s just it’s unbelievable. The food will be good one time and it will completely be terrible the next time do not go to this location. If you can help it I know it’s the only place that stays open late in Fountain but damn they suck.
Atmosphere: 1
Food: 1
Service: 1
Out of Baja Blast and beef.. WTH.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Large Nacho Fries
Absolutely SLOWEST "fast food" I've ever had! Over 20 minutes in store after ordering online...You're better than this t-bell, do better!
Atmosphere: 5
Food: 5
Service: 1
I stood there for 30 minutes with no help from staff. They are rude here. I won't be coming back.
Restaurantji Recommends
We came in this morning. I bought two grilled breakfast burritos. I understand the price of eggs went up and maybe you should charge a little bit more for the burrito but I gotta tell you the cheese and the two pieces of meat. We’re pretty tasty. It would’ve been nice if they were accompanied by a few more pieces of meat and some eggs. Not a very good breakfast this morning. Thank you. Have a great day.
Atmosphere: 5
Food: 1
Service: 4
Took my 6year old son who loves the cheese rolls 😋 they wre made fresh and put into separate wrappers (some of the other taco bells put them in the same wrapper so they get stuck together and soggy and he will not eat them ) and it seemed like they were stuffed with extra cheese so after him having a rough day this made him and his little belly cheer up 🥰
Kid-friendliness: They have a few kid friendly items my kids definitely love taco bell 🔔
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Bean Burrito, Chicken Quesadilla, Dr Pepper
It ok just very slow
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Large Nacho Fries
Worst customer service ever! What happen to when you would be greeted walking into a business? Multiple people walking in waiting at the counter not 1 person spoke. Multiple workers looked over to see one was cleaning the lobby yet not one person could speak? Didn’t help that food was cold once received either.
Atmosphere: 1
Food: 1
Service: 1
One of the better tacobells i have ever eaten at. Me and my girlfriend ate there late night and wven though they were super busy we got the food fairly quickly. We ordered the meal for 4 for us and the kids. Food was very fresh
Atmosphere: 5
Food: 5
Service: 5
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