The state needs to send an inspector to this place. There are so many violations for food handling it’s not even funny. The girl making the food. She had a ponytail that was pulled over her to her front shoulder and you could see it touching food as she was moving around. The girl making the coffee was playing with her hair. The other girl making coffee was biting her nails and then touching the cups and covers, etc. it is just a disaster of my opinion.
Atmosphere: 3
Food: 3
Service: 1
Mark Spiers
We are writing to inform you of our dissatisfaction of service on Saturday Feb. 8th 2025, the explanation follows. The staff was so rude, unfriendly and definitely not helpful. I will do my best never to frequent any Starbucks coffee shop again. We had two small infants in our arms. We were trying to secure the lid on one coffee while holding a two yr old in my arms. My wife trying to assist w/ her one arm for she was also holding a 5 mth old when we spilled the coffee on the counter near the cashier. We quickly notified the staff to which they replied “We know!”, with a distain look on her face. I then asked for a towel to clean up the spill. One of the staff stated “Here” with a disgusting look on her face. As my wife was still wiping up the spill, this same clerk stated “I need that towel back.” Her tone was with discussed and untrust.as though I was going to run off with her towel and it was the only towel in the shop. We were standing no more than 3 ft away from her.. None of the employees offered any assistance. they had terrible customer service.
Service: 1
Brittany Flanagan
Baristas just had the door wide open because they were hot and it is 15 degrees outside. All of the customers were telling them we were freezing and asking politely if we could close the door, they just kept yelling back to customers “well we are hot.” One of the customers got up and closed the door and all of the baristas started yelling at him that he was so rude. One of the poorest displays of customer service I have ever seen.
yt Zhou
The waiter was very rude
Atmosphere: 2
Food: 4
Service: 1
Ari Shem
Barista is so shy in here. Shrinkflatiom probably came to starbucks as well. Small size pastries
Atmosphere: 5
Food: 5
Service: 5
Tyler C
This is a Starbucks contracted by copper mountain and is primarily for skiers on foot to stop at. This is not a spot you could access by car. In the winter it’s mobbed here, expect long waits.
Parking: None, walk into after skiing.
Andrea Godsave
Don’t order a Turtle Mocha. You will get a blank stare.
Anastasia Cortada
this is a pretty nice starbucks!! went around 1:30pm and the service was super fast. only complaint would be inside seating is super
Atmosphere: 3
Food: 5
Service: 5
ning chester
Messed up a drink there due to my less of care, but the staff’s first reaction when I bringing it up to their attention is do I need another drink. That says it
Atmosphere: 5
Food: 5
Service: 5
Jack Winter
Terrible customer service and management.Hot chocolate was like warm at best, and bagel was cold and not barely toasted. It’s not a hard job it’s not like this is even a real store.Majority of items not available which is fine just turn them off of mobile ordering it’s not that hard - spent 40 damn minutes with their even worse customer service to get refunds for items the store didn’t have. With no help from the store of course.
The state needs to send an inspector to this place. There are so many violations for food handling it’s not even funny. The girl making the food. She had a ponytail that was pulled over her to her front shoulder and you could see it touching food as she was moving around. The girl making the coffee was playing with her hair. The other girl making coffee was biting her nails and then touching the cups and covers, etc. it is just a disaster of my opinion.
Atmosphere: 3
Food: 3
Service: 1
We are writing to inform you of our dissatisfaction of service on Saturday Feb. 8th 2025, the explanation follows. The staff was so rude, unfriendly and definitely not helpful. I will do my best never to frequent any Starbucks coffee shop again. We had two small infants in our arms. We were trying to secure the lid on one coffee while holding a two yr old in my arms. My wife trying to assist w/ her one arm for she was also holding a 5 mth old when we spilled the coffee on the counter near the cashier. We quickly notified the staff to which they replied “We know!”, with a distain look on her face. I then asked for a towel to clean up the spill. One of the staff stated “Here” with a disgusting look on her face. As my wife was still wiping up the spill, this same clerk stated “I need that towel back.” Her tone was with discussed and untrust.as though I was going to run off with her towel and it was the only towel in the shop. We were standing no more than 3 ft away from her.. None of the employees offered any assistance. they had terrible customer service.
Service: 1
Baristas just had the door wide open because they were hot and it is 15 degrees outside. All of the customers were telling them we were freezing and asking politely if we could close the door, they just kept yelling back to customers “well we are hot.” One of the customers got up and closed the door and all of the baristas started yelling at him that he was so rude. One of the poorest displays of customer service I have ever seen.
The waiter was very rude
Atmosphere: 2
Food: 4
Service: 1
Barista is so shy in here. Shrinkflatiom probably came to starbucks as well. Small size pastries
Atmosphere: 5
Food: 5
Service: 5
This is a Starbucks contracted by copper mountain and is primarily for skiers on foot to stop at. This is not a spot you could access by car. In the winter it’s mobbed here, expect long waits.
Parking: None, walk into after skiing.
Don’t order a Turtle Mocha. You will get a blank stare.
this is a pretty nice starbucks!! went around 1:30pm and the service was super fast. only complaint would be inside seating is super
Atmosphere: 3
Food: 5
Service: 5
Messed up a drink there due to my less of care, but the staff’s first reaction when I bringing it up to their attention is do I need another drink. That says it
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service and management.Hot chocolate was like warm at best, and bagel was cold and not barely toasted. It’s not a hard job it’s not like this is even a real store.Majority of items not available which is fine just turn them off of mobile ordering it’s not that hard - spent 40 damn minutes with their even worse customer service to get refunds for items the store didn’t have. With no help from the store of course.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
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Atmosphere: 1
Food: 2
Service: 2
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Atmosphere: 5
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Service: 5
Their espresso / steamer is broken so no hot drinks. No Lattes Cappuccinos etc
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