Ordered dinner and it was delivered by carrier on time but the food was burnt and looked like it came out of the freezer. I called to get a credit and was told I would get a credit but to this day there has been no credit.
Ordered to-go. Food was absolutely terrible (Honey Chicken + Beef and Broccoli). Tasted like microwaved meals. Chicken was slimy and the Beef made us nearly sick.Strongly do NOT recommend, at the $50 price point for two awful entrees. Could've had better food if I'd literally bought a TV dinner and microwaved it.
Food: 1
Service: 2
Liza Joy
I am so disappointed!! The quality of the food has changed. Ordered crab wontons and the crab meat was extremely fishy. We threw them away. I ordered my favorite chicken lettuce wraps. They have gone downhill. Didn’t end up finishing anything we ordered. What a waste of $50. Make sure you check out the reviews!! ?
Food: 1
Lisa Pierce (L.E. Beauty Owner)
Good portions
Dietary restrictions: Gluten-free options
Atmosphere: 5
Food: 5
Service: 5
Jas S
Ordered $76 worth of food and threw dang near all of it away. Food was cold and tasted old. Sesame chicken tasted like it had been cooked hours ago, fried rice also was hard. Would not
Atmosphere: 2
Food: 1
Service: 2
MagPie (Cheryl)
The description of LoMein does not say "More garlic than you expect", or, "Our meat and seafood comes precooked to ensure a jerky-like texture", but this is exactly what I got.My tastebuds got blown out by the amount of garlic and the beef, chicken and shrimp were truly like jerky.Won't order from PFChang's again. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Brittany Evans
My food was cold when it arrived and the beef is old and tough. It tastes like it has been sitting under a heat lamp all day.
Atmosphere: 3
Food: 1
Service: 5
Cornell Allen
PF Chang's To Go was new to me. It's primarily a pick-up / delivery place, so it's small, but there are some tables if you choose to eat in. I ordered at the counter and got prompt and attentive service from Ashton. Food was good as any of their regular sit-down restaurants. Meals were freshly made (no delivery lag time) and tasty. Signature Lo Mein Combo was right on the mark and Mongolian Beef was tender with firm stir fried veggies - just enough crunch to be pleasant. When I had a payment technology problem, the manager stepped up to work it out. Kudos to Ashton and Daryian for their efforts.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mongolian Beef
Bobbie Martinez
We ordered Chili Garlic Green Beans,Spicy Mongolian Chicken bowl and BBQ Pork Spareribs. We got a Chicken Bowl instead of a Mongolian Chicken Bowl, the ribs were under done and our bill came out to $34.50 + 2.76 for a total of $37.26. We later found out looking at our credit card they later added a $5.18 tip after we paid the what was on the ticket, this was not a gratuity, it says tip. A tip is given not taken.
warren eslinger
The food was great except the brown rice was under cooked.
Ordered takeout and it was absolute garbage. My dog wouldn’t even eat it so it went in the trash. It’s unbelievable that a restaurant would allow that kind of quality to go out the door. Undercooked, no sauce, and smelled funky. I can’t believe PF Changs puts their name on this location. Any dollar a scoop place is 10 x better than this place. I contacted the store and asked for a refund and they said a manager would call me back but that never happened. After reading reviews it’s clear that the this is the standard for this location. If they don’t get their act together quickly this place will be out of business very soon.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Savage
This place needs to get its act together. I placed an order this evening and was quoted 15 minutes. Upon arrival 25 minutes later, I was told it would be another 20 minutes, at least, until the food was ready. Completely unacceptable. I told them to cancel and refund my order. You cannot charge the prices you do and then waste people’s time with entirely unrealistic and unreasonable times.
Service: 1
Nicole Colby
Stacy was awesome ,the best, very caring. Made myself and my son have a great experience. Darian the chef made the best food!
Atmosphere: 4
Food: 5
Service: 5
Charlie Wilkenson
My order was stolen by the third party service and the manager and staff on hand were so helpful, kind, patient and understanding. The manager reached out to the driver and after not getting a response, texted me to let me know they would be refunding me for the food, but also replace it as well. The staff and management went above and beyond. Thank you for going the extra mile to right someone else’s wrong.
Vegetarian options: I appreciate that almost everything can be made with tofu instead of meat. I can’t wait for this location to get the vegetarian lettuce wraps!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: GF Chang
Dan S
Gross and expensive. Dollar a scoop on Colfax is better. Their mice probably taste better too, better spices.
Ordered dinner and it was delivered by carrier on time but the food was burnt and looked like it came out of the freezer. I called to get a credit and was told I would get a credit but to this day there has been no credit.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Mongolian Beef, Sesame Chicken
Ordered to-go. Food was absolutely terrible (Honey Chicken + Beef and Broccoli). Tasted like microwaved meals. Chicken was slimy and the Beef made us nearly sick.Strongly do NOT recommend, at the $50 price point for two awful entrees. Could've had better food if I'd literally bought a TV dinner and microwaved it.
Food: 1
Service: 2
I am so disappointed!! The quality of the food has changed. Ordered crab wontons and the crab meat was extremely fishy. We threw them away. I ordered my favorite chicken lettuce wraps. They have gone downhill. Didn’t end up finishing anything we ordered. What a waste of $50. Make sure you check out the reviews!! ?
Food: 1
Good portions
Dietary restrictions: Gluten-free options
Atmosphere: 5
Food: 5
Service: 5
Ordered $76 worth of food and threw dang near all of it away. Food was cold and tasted old. Sesame chicken tasted like it had been cooked hours ago, fried rice also was hard. Would not
Atmosphere: 2
Food: 1
Service: 2
The description of LoMein does not say "More garlic than you expect", or, "Our meat and seafood comes precooked to ensure a jerky-like texture", but this is exactly what I got.My tastebuds got blown out by the amount of garlic and the beef, chicken and shrimp were truly like jerky.Won't order from PFChang's again. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
My food was cold when it arrived and the beef is old and tough. It tastes like it has been sitting under a heat lamp all day.
Atmosphere: 3
Food: 1
Service: 5
PF Chang's To Go was new to me. It's primarily a pick-up / delivery place, so it's small, but there are some tables if you choose to eat in. I ordered at the counter and got prompt and attentive service from Ashton. Food was good as any of their regular sit-down restaurants. Meals were freshly made (no delivery lag time) and tasty. Signature Lo Mein Combo was right on the mark and Mongolian Beef was tender with firm stir fried veggies - just enough crunch to be pleasant. When I had a payment technology problem, the manager stepped up to work it out. Kudos to Ashton and Daryian for their efforts.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mongolian Beef
We ordered Chili Garlic Green Beans,Spicy Mongolian Chicken bowl and BBQ Pork Spareribs. We got a Chicken Bowl instead of a Mongolian Chicken Bowl, the ribs were under done and our bill came out to $34.50 + 2.76 for a total of $37.26. We later found out looking at our credit card they later added a $5.18 tip after we paid the what was on the ticket, this was not a gratuity, it says tip. A tip is given not taken.
The food was great except the brown rice was under cooked.
Restaurantji Recommends
Ordered takeout and it was absolute garbage. My dog wouldn’t even eat it so it went in the trash. It’s unbelievable that a restaurant would allow that kind of quality to go out the door. Undercooked, no sauce, and smelled funky. I can’t believe PF Changs puts their name on this location. Any dollar a scoop place is 10 x better than this place. I contacted the store and asked for a refund and they said a manager would call me back but that never happened. After reading reviews it’s clear that the this is the standard for this location. If they don’t get their act together quickly this place will be out of business very soon.
Atmosphere: 1
Food: 1
Service: 1
This place needs to get its act together. I placed an order this evening and was quoted 15 minutes. Upon arrival 25 minutes later, I was told it would be another 20 minutes, at least, until the food was ready. Completely unacceptable. I told them to cancel and refund my order. You cannot charge the prices you do and then waste people’s time with entirely unrealistic and unreasonable times.
Service: 1
Stacy was awesome ,the best, very caring. Made myself and my son have a great experience. Darian the chef made the best food!
Atmosphere: 4
Food: 5
Service: 5
My order was stolen by the third party service and the manager and staff on hand were so helpful, kind, patient and understanding. The manager reached out to the driver and after not getting a response, texted me to let me know they would be refunding me for the food, but also replace it as well. The staff and management went above and beyond. Thank you for going the extra mile to right someone else’s wrong.
Vegetarian options: I appreciate that almost everything can be made with tofu instead of meat. I can’t wait for this location to get the vegetarian lettuce wraps!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: GF Chang
Gross and expensive. Dollar a scoop on Colfax is better. Their mice probably taste better too, better spices.
Atmosphere: 1
Food: 1
Service: 3
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