The Valentine's Dinner Crowd was completely chaotic, but the food was worth the wait after all!! 🍸 This was our 1st visit & we will definitely be back again! Our Lobster 🦞 Tails were FANTASTIC!! 🦞
Atmosphere: 5
Food: 5
Service: 5
Austin Geddis
This is without question my favorite restaurant in the state. Amazing food and cocktails and when the weather allows for great views, absolutely magical. From the front desk, kitchen, to the wait staff everything was off a beat today.
Atmosphere: 4
Food: 4
Service: 4
Jade Tindall
Unfortunately, I left very disappointed with our experience. We made a reservation and arrived early, and initially had a wonderful time at the bar, the bartender was great. However, once we were seated the experience changed completely. We sat at our table for about 30 minutes without being acknowledged.. no water, no menus, no greeting. We eventually felt we had to notify the host ourselves. What was most frustrating was making repeated eye contact with servers and not receiving any acknowledgment. As someone who has worked in the service industry for several years, I fully understand how busy and chaotic things can get, and I’m always patient when it comes to wait times for food. This felt different. It genuinely seemed like one staff member noticed us but chose not to alert the appropriate server. Once we were finally attended to, the service improved and the food was delicious. I want to emphasize that the kitchen absolutely delivered, and I truly appreciate the chefs. Before leaving, I felt compelled to share my frustration with the manager. He seemed to immediately understand what had happened and kindly offered us champagne, which I appreciated. However, as I approached him, the server I had made eye contact with several times rolled her eyes and walked away. That reaction was disappointing. In my experience, when service mistakes are noticed by staff or management, they should be addressed proactively rather than waiting for a guest to complain. I learned that standard in more casual restaurant, and I believe it’s especially important at a restaurant with higher price points. I sincerely hope this feedback is taken constructively, as there is clearly talent in the kitchen and potential for a much better overall experience.
Atmosphere: 4
Food: 4
Service: 1
Jada Sun
Chance was Amazing !! My boyfriend surprised me with a nice dinner date here and everything was amazing! The food was spectacular, the presentation and hospitality was fantastic. Highly recommend this place . Thank you Chance, for helping make Valentine’s Day so special
Atmosphere: 5
Food: 5
Service: 5
Yana Geddis
Had reservations for our Anniversary. We checked in saying we had reservations & we told they had to.see bc they were running low on tables. Then we were sat in a back room, no view with a hot fireplace on. There were all kinds of tables open out in the main area. Oysters on the half shell + one was bad with a really bad smell & almost made me puke. Wasters were always empty, appetizer plates on the table the whole night. Prime rib rare was great but lobster risotto sea bass was meh. Meanwhile people without reservations sat at nice tables in the bar with nice views. 😞. After 31 years of coming to the Chart House I am beyond sad that this was our treatment on our anniversary. Our anniversary was listed on our reservation and not as much as a happy anniversary from anyone
Atmosphere: 1
Food: 3
Service: 3
Kelly Flenniken
Thank you, Chance!
brie “Okapiqueen” elder
The food was good staff where amazing and attentive will say the calamari wasn't the best
Atmosphere: 5
Food: 3
Service: 5
Office Manager
We had an event scheduled with Chart House and placed a $1,250 deposit. The event was cancelled by Chart House on 12/18 due to a power outage, which we completely understood.
However, we have still not received our refund. I’ve followed up multiple times, and the supervisor, Jennifer Boland, has been included on four emails in the past week with no reply.
At this point, I’m extremely disappointed with the lack of communication and the delay in returning our deposit.
Tina Tamboer
We had the Sea Bass with Lobster Risotto, the Swordfish with Mango Rice and Pineapple Habanero sauce, and the lava cake. All were delicious, highly recommend! This was our first time here and Sophia was our server, very helpful and responsive. Love the views and ambiance, we joined the club too. 🙂
Atmosphere: 5
Food: 5
Service: 5
Jacob Notowitz
This is a wonderful restaurant with a relaxed pace. Come planning to enjoy and take your time. The mango/avocado/prawn appetizer is delicious. I had the prime rib which was tender and flavorful. My wife had the sea bass which was perfectly cooked. I also had a delicious old fashioned drink that was presented like a show prepared at the table. Chance was our waiter and although the place was busy, we had good service. Meal lasted 2 hours, so don't be in a rush.
The wait staf was great waiter was terrific food great flavor views perfect.
Sheila Anthony
Cameron was super attentive and provided excellent customer service. The happy hour food as well as the lounge menu options and drinks was the perfect way to end our day after going to Breckenridge for the Ice Sculpture Festival. The Chart House was flexible and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Sherry
Fabulous food! Quite noisy, though. Service was extremely slow, as there was only one waitperson serving the whole room!
Jennifer Christenson
Great food and drinks! Samantha is an friendly and knowledgeable bartender.
The Valentine's Dinner Crowd was completely chaotic, but the food was worth the wait after all!! 🍸 This was our 1st visit & we will definitely be back again! Our Lobster 🦞 Tails were FANTASTIC!! 🦞
Atmosphere: 5
Food: 5
Service: 5
This is without question my favorite restaurant in the state. Amazing food and cocktails and when the weather allows for great views, absolutely magical. From the front desk, kitchen, to the wait staff everything was off a beat today.
Atmosphere: 4
Food: 4
Service: 4
Unfortunately, I left very disappointed with our experience. We made a reservation and arrived early, and initially had a wonderful time at the bar, the bartender was great. However, once we were seated the experience changed completely.
We sat at our table for about 30 minutes without being acknowledged.. no water, no menus, no greeting. We eventually felt we had to notify the host ourselves. What was most frustrating was making repeated eye contact with servers and not receiving any acknowledgment. As someone who has worked in the service industry for several years, I fully understand how busy and chaotic things can get, and I’m always patient when it comes to wait times for food. This felt different.
It genuinely seemed like one staff member noticed us but chose not to alert the appropriate server.
Once we were finally attended to, the service improved and the food was delicious. I want to emphasize that the kitchen absolutely delivered, and I truly appreciate the chefs.
Before leaving, I felt compelled to share my frustration with the manager. He seemed to immediately understand what had happened and kindly offered us champagne, which I appreciated. However, as I approached him, the server I had made eye contact with several times rolled her eyes and walked away. That reaction was disappointing.
In my experience, when service mistakes are noticed by staff or management, they should be addressed proactively rather than waiting for a guest to complain. I learned that standard in more casual restaurant, and I believe it’s especially important at a restaurant with higher price points.
I sincerely hope this feedback is taken constructively, as there is clearly talent in the kitchen and potential for a much better overall experience.
Atmosphere: 4
Food: 4
Service: 1
Chance was Amazing !! My boyfriend surprised me with a nice dinner date here and everything was amazing! The food was spectacular, the presentation and hospitality was fantastic. Highly recommend this place . Thank you Chance, for helping make Valentine’s Day so special
Atmosphere: 5
Food: 5
Service: 5
Had reservations for our Anniversary. We checked in saying we had reservations & we told they had to.see bc they were running low on tables. Then we were sat in a back room, no view with a hot fireplace on. There were all kinds of tables open out in the main area. Oysters on the half shell + one was bad with a really bad smell & almost made me puke. Wasters were always empty, appetizer plates on the table the whole night. Prime rib rare was great but lobster risotto sea bass was meh. Meanwhile people without reservations sat at nice tables in the bar with nice views. 😞. After 31 years of coming to the Chart House I am beyond sad that this was our treatment on our anniversary. Our anniversary was listed on our reservation and not as much as a happy anniversary from anyone
Atmosphere: 1
Food: 3
Service: 3
Thank you, Chance!
The food was good staff where amazing and attentive will say the calamari wasn't the best
Atmosphere: 5
Food: 3
Service: 5
We had an event scheduled with Chart House and placed a $1,250 deposit. The event was cancelled by Chart House on 12/18 due to a power outage, which we completely understood.
However, we have still not received our refund. I’ve followed up multiple times, and the supervisor, Jennifer Boland, has been included on four emails in the past week with no reply.
At this point, I’m extremely disappointed with the lack of communication and the delay in returning our deposit.
We had the Sea Bass with Lobster Risotto, the Swordfish with Mango Rice and Pineapple Habanero sauce, and the lava cake. All were delicious, highly recommend! This was our first time here and Sophia was our server, very helpful and responsive. Love the views and ambiance, we joined the club too. 🙂
Atmosphere: 5
Food: 5
Service: 5
This is a wonderful restaurant with a relaxed pace. Come planning to enjoy and take your time. The mango/avocado/prawn appetizer is delicious. I had the prime rib which was tender and flavorful. My wife had the sea bass which was perfectly cooked. I also had a delicious old fashioned drink that was presented like a show prepared at the table. Chance was our waiter and although the place was busy, we had good service. Meal lasted 2 hours, so don't be in a rush.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our server Ashley was marvelous
Atmosphere: 4
Food: 4
Service: 5
The wait staf was great waiter was terrific food great flavor views perfect.
Cameron was super attentive and provided excellent customer service. The happy hour food as well as the lounge menu options and drinks was the perfect way to end our day after going to Breckenridge for the Ice Sculpture Festival. The Chart House was flexible and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Fabulous food! Quite noisy, though. Service was extremely slow, as there was only one waitperson serving the whole room!
Great food and drinks! Samantha is an friendly and knowledgeable bartender.
Atmosphere: 5
Food: 5
Service: 5
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