The food was good but the service was terrible. First, we had to ask several times for the bathroom code. When she would reply, it was very quick and hard to understand. Then, we asked for the sweet and sour sauce that came with our egg roll and were told we had to pay for it. When I told her it came with the egg roll we ordered, she replied āWhat egg roll?ā I literally had to show her the egg roll that I had just received to get my sauce without a charge. If you donāt want to be kind, find a job where you donāt work directly with people.
Atmosphere: 3
Food: 4
Service: 1
Madison Bolton
First time having it and it was absolutely disgusting. The meat tasted old and fishy and just made me lose my appetite. The fries were okay but super salty. I dont get the hype. It was horrible mc donalds is waayyy better and that's alot considering that place sucks tooš¤¢
Atmosphere: 1
Food: 1
Service: 1
Ray Ybarra
Always my go to stop when visiting denver from grand junction
Atmosphere: 5
Food: 5
Service: 5
Amy Bozsik
Ordered the boneless wings on the HUGE part of the menu. They no longer have them. Ok- order a Jacks spicy chicken sandwich...Pull up to the window and ask for buffalo sauce and ranch. Worker starts tell me they can only do it for fries. I don't mind paying the $1 for sauces. Finally get my $11 CHICKEN sandwich and it tastes like fish!! Not hot fresh crispy fish! But cold nasty 3 day old disgusting fish!! They was no one else there. I would happily wait for something edible!! If you won't eat it don't serve it!! If you don't like your job get a different one+
Atmosphere: 1
Food: 1
Service: 1
Ben Enfield
Been to many Jack in the Box over the years. This was far and away the worst experience Iāve had.
Took over 10 minutes of waiting after multiple times having the staff ask us to wait because they were so busy before even placing an order. Once they were āreadyā to take the order they acted like we were taking up all their time and just generally treated terribly. Food took forever but luckily it was still decent like it usually is.
Atmosphere: 2
Food: 3
Service: 1
Guillermo Lozano
Didn't get my card back, not sure if it was lost or taken. Definitely won't be back here.
Atmosphere: 1
Food: 1
Service: 1
GL Morehead
My mother had offered to buy us something to eat and we went to Jack-in-the-Box sheās willing to pay cash for a $63 meal. The person that assist us was from drive-through and he was goodShe offered the guy $100 bill and the person said he didnāt have change and ask a manager if he could get changed the Manager said he will not take $100 bill and my mother had asked him why he couldnāt take it and he turned around and yell. I just opened that register. I donāt want it to be short, so my mom ended up paying with the credit card that she didnāt want to use. As I watched them, prepare our food only one person was doing it and it was like no rush. I watched Wants a hamburger patty came out they made a sandwich then I watched another hamburger. Thereās no rush to get the food out to people.. I donāt recommend this place and management was rude as can Be when he starts yelling back at her elderly woman who is 91. I actually told my mom I didnāt pay for it just just leave, but she said we already ordered and she was just gonna go and pay for it
Atmosphere: 3
Food: 2
Service: 2
Angel Villa
Usual, correct order but wrong condiments... i asked with no mayo, onion ketchup and they still add them :(.
Rez Teck
I love jack in the box. Food was given quick qnd tasted right. Thought it was dumb i couldn't seperate my order for multiple people in car.
Poor customer service wouldn't take order at counter completely ignored customers at counter and a lady in purple told another worker not to take orders of customers at counter waited 20 minutes and we left
Troy Denison
Guy on crew has an attitude. Told him I ordered onion rings. He said they rang up fries. I said I would pay the difference and he said I would have to talk to the manager and walked away. Never again will I come back and you should not either.
Atmosphere: 5
Food: 1
Service: 1
Raul Acevedo
Ultimate Cheeseburger
Atmosphere: 5
Food: 5
Service: 5
Gavin Johnson
Whats the point of a drive thru if every car its put out front to wait. They are increasing their car times but making people wait out front pretty annoying
Atmosphere: 1
Food: 3
Service: 1
Brian Latham
The people here always greet me and are prompt to answer any questions and are prepared to help me.
Those munchies boxes are like nothing else š„
Atmosphere: 5
Food: 5
Service: 5
The food was good but the service was terrible. First, we had to ask several times for the bathroom code. When she would reply, it was very quick and hard to understand. Then, we asked for the sweet and sour sauce that came with our egg roll and were told we had to pay for it. When I told her it came with the egg roll we ordered, she replied āWhat egg roll?ā I literally had to show her the egg roll that I had just received to get my sauce without a charge. If you donāt want to be kind, find a job where you donāt work directly with people.
Atmosphere: 3
Food: 4
Service: 1
First time having it and it was absolutely disgusting. The meat tasted old and fishy and just made me lose my appetite. The fries were okay but super salty. I dont get the hype. It was horrible mc donalds is waayyy better and that's alot considering that place sucks tooš¤¢
Atmosphere: 1
Food: 1
Service: 1
Always my go to stop when visiting denver from grand junction
Atmosphere: 5
Food: 5
Service: 5
Ordered the boneless wings on the HUGE part of the menu. They no longer have them. Ok- order a Jacks spicy chicken sandwich...Pull up to the window and ask for buffalo sauce and ranch. Worker starts tell me they can only do it for fries. I don't mind paying the $1 for sauces. Finally get my $11 CHICKEN sandwich and it tastes like fish!! Not hot fresh crispy fish! But cold nasty 3 day old disgusting fish!! They was no one else there. I would happily wait for something edible!! If you won't eat it don't serve it!! If you don't like your job get a different one+
Atmosphere: 1
Food: 1
Service: 1
Been to many Jack in the Box over the years. This was far and away the worst experience Iāve had.
Took over 10 minutes of waiting after multiple times having the staff ask us to wait because they were so busy before even placing an order. Once they were āreadyā to take the order they acted like we were taking up all their time and just generally treated terribly. Food took forever but luckily it was still decent like it usually is.
Atmosphere: 2
Food: 3
Service: 1
Didn't get my card back, not sure if it was lost or taken. Definitely won't be back here.
Atmosphere: 1
Food: 1
Service: 1
My mother had offered to buy us something to eat and we went to Jack-in-the-Box sheās willing to pay cash for a $63 meal. The person that assist us was from drive-through and he was goodShe offered the guy $100 bill and the person said he didnāt have change and ask a manager if he could get changed the Manager said he will not take $100 bill and my mother had asked him why he couldnāt take it and he turned around and yell. I just opened that register. I donāt want it to be short, so my mom ended up paying with the credit card that she didnāt want to use. As I watched them, prepare our food only one person was doing it and it was like no rush. I watched Wants a hamburger patty came out they made a sandwich then I watched another hamburger. Thereās no rush to get the food out to people.. I donāt recommend this place and management was rude as can Be when he starts yelling back at her elderly woman who is 91. I actually told my mom I didnāt pay for it just just leave, but she said we already ordered and she was just gonna go and pay for it
Atmosphere: 3
Food: 2
Service: 2
Usual, correct order but wrong condiments... i asked with no mayo, onion ketchup and they still add them :(.
I love jack in the box. Food was given quick qnd tasted right. Thought it was dumb i couldn't seperate my order for multiple people in car.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Burger
Restaurantji Recommends
Poor customer service wouldn't take order at counter completely ignored customers at counter and a lady in purple told another
worker not to take orders of customers at counter waited 20 minutes and we left
Guy on crew has an attitude. Told him I ordered onion rings. He said they rang up fries. I said I would pay the difference and he said I would have to talk to the manager and walked away. Never again will I come back and you should not either.
Atmosphere: 5
Food: 1
Service: 1
Ultimate Cheeseburger
Atmosphere: 5
Food: 5
Service: 5
Whats the point of a drive thru if every car its put out front to wait. They are increasing their car times but making people wait out front pretty annoying
Atmosphere: 1
Food: 3
Service: 1
The people here always greet me and are prompt to answer any questions and are prepared to help me.
Atmosphere: 5
Food: 5
Service: 5
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