I am not trying to complain or anything, but if I'm paying over $2 for my drink, I expect it to taste like the option I got. There are 2 dispensers for a diet coke. One of them has nothing but flavor and no carbonation. The other one has all carbonation and no flavor. Food is great, I just wish the drink was just as good for the price I paid
Atmosphere: 3
Food: 5
Service: 5
Ruby Diaz
Manager Josh was amazing, very attentive, cares about the customers & enjoys what he does! What a great experience , I'll be coming back soon . Keep up the great work Josh!
Atmosphere: 5
Food: 5
Service: 5
Jayleen
Best food ever love it
Atmosphere: 5
Food: 5
Service: 5
Josh
This location is probably one of the better locations in this area.
Atmosphere: 4
Food: 4
Service: 4
Trevor Tobel
The lady that gave us our order was super nice, food was fresh and restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Jazmine Zamora
We were missing items on our order my boyfriend and his uncle went and got food.
Atmosphere: 1
Food: 1
Service: 1
B W
Food was hot, but order was messed up.And these people do not know what they're doing here
Atmosphere: 1
Food: 3
Service: 2
Luz Maria Aguirre Aguirre
We ordered 20 chicken nuggets and the person taking our order refused to sell us 20 chicken nuggets because Burger King only sells 4 or 8 chicken nuggets. He could have easily sold us the the other 4. Also we asked for the bat chicken nuggets and very rudely he said that all the chicken nuggets are the same. Employees should be trained to respect customers because their job depends of us. It’s the first time I go to that Burger King and to receive that treatment makes me not want to return to that location.
Atmosphere: 2
Food: 3
Service: 1
Josh WILLFORD
The inside of the restaurant is disgusting. One of the worst I've ever seen anywhere. Soda machine and counter just looked horrible. All the tables had some dried food particles on them. This isn't the first time with this location. It's literally every time. Have to quit going here because it makes me worry about what it looks like behind the scenes where I can't see
Keilei S
Food was okay. Service was iffy. My daughter stood at the counter to ask for ranch for 5 mins before anyone even acknowledged her. And every single table had crumbs on them. Dirty. The ketchup in the bin was all clumped together and gross. Just dirty.
And we were told we couldn’t sub Fries for tots instead. When did that start?
I love Burger King, but not this one. I believe they need better management.
Atmosphere: 1
Food: 3
Service: 1
David Robinson
It was a Burger 🍔 King.
Atmosphere: 3
Food: 5
Service: 5
Armando Loya
It's a burger 😋
Atmosphere: 3
Food: 3
Service: 3
Jared McKamey
I ordered a brisket BBQ burger, an Oreo ice cream, and fries. Unfortunately, the only item that was correct in my order was the fries. When I contacted Burger King to rectify the error, I was informed that the resolution would be to receive the correct items at a later time, with no additional compensation for the inconvenience. This means I would need to expend additional time and resources to obtain the items I originally paid for, placing the burden of their error entirely on me.
This experience reflects a concerning lack of quality control and customer consideration. Businesses that rely solely on their name without providing consistent quality and service ultimately fail to meet customer expectations. I will not be returning to Burger King and strongly advise others who have experienced similar issues with incorrect or poor-quality food to consider alternative establishments. It is time to stop letting businesses abuse us.
Atmosphere: 1
Food: 1
Service: 1
Rox Mtz
This place has become trash. Being short staffed does not give you the right to behave like you are at home. The girl working the drive through was standing there doing nothing for 10 mins after seeing us waiting for service. She continued to act like we weren't there then when she finally came to take our order acted like we were bothering her. I don't know what mad her so mad but she should know that she's at work. I tried to be patient because she was complaining about being short staffed, but her attitude was terrible. Then a young man came in from break and they talked for awhile as if no one was waiting for food. The lady making the food did not speak any English and was told multiple times that a burger wasn't correct. Finally after 26 mins I asked if our order was coming, the girl said yeah and continued to act like it was a bother to ask . If thats the kind of service your company allows at least let your prices match your service quality. Cheap !
I am not trying to complain or anything, but if I'm paying over $2 for my drink, I expect it to taste like the option I got. There are 2 dispensers for a diet coke. One of them has nothing but flavor and no carbonation. The other one has all carbonation and no flavor. Food is great, I just wish the drink was just as good for the price I paid
Atmosphere: 3
Food: 5
Service: 5
Manager Josh was amazing, very attentive, cares about the customers & enjoys what he does! What a great experience , I'll be coming back soon . Keep up the great work Josh!
Atmosphere: 5
Food: 5
Service: 5
Best food ever love it
Atmosphere: 5
Food: 5
Service: 5
This location is probably one of the better locations in this area.
Atmosphere: 4
Food: 4
Service: 4
The lady that gave us our order was super nice, food was fresh and restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
We were missing items on our order my boyfriend and his uncle went and got food.
Atmosphere: 1
Food: 1
Service: 1
Food was hot, but order was messed up.And these people do not know what they're doing here
Atmosphere: 1
Food: 3
Service: 2
We ordered 20 chicken nuggets and the person taking our order refused to sell us 20 chicken nuggets because Burger King only sells 4 or 8 chicken nuggets. He could have easily sold us the the other 4. Also we asked for the bat chicken nuggets and very rudely he said that all the chicken nuggets are the same. Employees should be trained to respect customers because their job depends of us. It’s the first time I go to that Burger King and to receive that treatment makes me not want to return to that location.
Atmosphere: 2
Food: 3
Service: 1
The inside of the restaurant is disgusting. One of the worst I've ever seen anywhere. Soda machine and counter just looked horrible. All the tables had some dried food particles on them. This isn't the first time with this location. It's literally every time. Have to quit going here because it makes me worry about what it looks like behind the scenes where I can't see
Food was okay. Service was iffy. My daughter stood at the counter to ask for ranch for 5 mins before anyone even acknowledged her. And every single table had crumbs on them. Dirty.
The ketchup in the bin was all clumped together and gross. Just dirty.
And we were told we couldn’t sub Fries for tots instead. When did that start?
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
I love Burger King, but not this one. I believe they need better management.
Atmosphere: 1
Food: 3
Service: 1
It was a Burger 🍔 King.
Atmosphere: 3
Food: 5
Service: 5
It's a burger 😋
Atmosphere: 3
Food: 3
Service: 3
I ordered a brisket BBQ burger, an Oreo ice cream, and fries. Unfortunately, the only item that was correct in my order was the fries.
When I contacted Burger King to rectify the error, I was informed that the resolution would be to receive the correct items at a later time, with no additional compensation for the inconvenience. This means I would need to expend additional time and resources to obtain the items I originally paid for, placing the burden of their error entirely on me.
This experience reflects a concerning lack of quality control and customer consideration. Businesses that rely solely on their name without providing consistent quality and service ultimately fail to meet customer expectations. I will not be returning to Burger King and strongly advise others who have experienced similar issues with incorrect or poor-quality food to consider alternative establishments. It is time to stop letting businesses abuse us.
Atmosphere: 1
Food: 1
Service: 1
This place has become trash. Being short staffed does not give you the right to behave like you are at home. The girl working the drive through was standing there doing nothing for 10 mins after seeing us waiting for service. She continued to act like we weren't there then when she finally came to take our order acted like we were bothering her. I don't know what mad her so mad but she should know that she's at work. I tried to be patient because she was complaining about being short staffed, but her attitude was terrible. Then a young man came in from break and they talked for awhile as if no one was waiting for food. The lady making the food did not speak any English and was told multiple times that a burger wasn't correct. Finally after 26 mins I asked if our order was coming, the girl said yeah and continued to act like it was a bother to ask . If thats the kind of service your company allows at least let your prices match your service quality. Cheap !
Atmosphere: 1
Food: 2
Service: 1
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