Sitting in the Drive-Thru trap between cars. Been here for 10 minutes. Haven't got to order yet. Nobody's helping anyone and no cars are moving. No explanation as to why it's taking this long. Pulled around the drive-thru. There's one car at the window. They've been sitting here for a while not getting their order. All I wanted was a diet soda and now I'm pissed and thirsty and I'm not going to pay this place almost $4 for a drink that I would have had to wait at this point 15 minutes for. Is it so hard for managers to teach their employees to let people know there's going to be a wait and maybe the reason why. Like hey customer, it's sitting in the Drive-Thru. I'm the only one here right now so it's taken awhile. That way you're not trapped in the drive-thru between other cars where you can't pull around. Instead of just I'll be with you in a minute. No ma'am, you weren't with me in a minute. You weren't with me in 2 minutes. You weren't back with me in 3 minutes. You weren't back with me in 4 minutes. You weren't back with me in 5 minutes. You weren't back with me in 6 minutes. You weren't back with me in 7 minutes. You weren't back with me in 8 minutes. You weren't back with me in 9 minutes. You weren't back with me in 10 minutes. You weren't back with me in 11 minutes. He weren't packed with me in 12 minutes. You weren't back with me in 13 minutes. You weren't back with me in 14 minutes. You weren't back with me in 15 minutes. You weren't back with me in 16 minutes.
I wrote all of this sitting in the drive-thru. Stuck behind an SUV with many cars behind me. I can't pull through because it's a single Lane and nobody has the courtesy here to tell us what the hell is going on.
It's a Friday afternoon at 5 :18 p.m.. you think they would staff they're building for this time of day. Maybe it's anomaly? No, this is the third time this has happened here. I don't even live in Greeley but it happens to be on my way home from where I'm coming. And I will never pull through this business again. Never ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever again.
Atmosphere: 1
Food: 1
Service: 1
Joseph Ramos
Have been working next to this place for years. Have always been kind to me and no matter who is at the register I always feel welcome. They do a great job putting their customers first!
Doctor Muu
The food is great. The wait is insufferable. Must have waited at least a quarter of an hour in the drive-thru.
Atmosphere: 2
Food: 4
Service: 3
Abi
Weirdest, rudest employees I’ve ever had to deal with.
Atmosphere: 1
Food: 1
Service: 1
Devon Passero
Couldn't tell you how the food is. Stood waiting in line that was literally just me for the entire back of house to just stare and do nothing. Is this a restaurant or am I confused? Go to jack in the box and at least get served I guess.
Atmosphere: 1
Food: 1
Service: 1
Matthew Kullberg
I went in today Monday January 12th at 11:35 a.m. for a double bacon cheeseburger lettuce only. After arriving I was not greeted by the young lady working the counter whose name starts with an 'A' no greeting no sorry for the 7-minute wait to take an order just looked at me and implied talk if you want your food so I told her a double cheeseburger only lettuce and of course she charged me $.30 for that ( no other Burger King charges me for lettuce on a plain double cheeseburger) the reason I went inside is because the drive-thru was six cars deep... So I watch the single older Hispanic lady and the drive-thru screen/order screen and saw my sandwich slowly being made and pushed to the front of the queue on the screen... So after about another 7 minutes of waiting the lady in the back said my burger was ready at that moment the lady that took my order went to her and said no make this into a regular double cheeseburger at that point I saw that and I said no that's correct and it's mine she gave me the dirtiest look possible and told me listen we're short-staffed and I don't need this from you I'm just going to give you your money back and I said listen I watched her make that burger right on it what it was and tell you that it was ready and now you're saying that you want to just give it to somebody else in the Drive-Thru and once again she's like I'm just going to give you your money back you don't need to talk to me that way and I said it's a lot easier if you just give me the Burger... She hesitantly gave me the Burger and said once again you don't get to talk to me that way and I asked her name she gave me a dirty look said it and here I am. One of the rudest young ladies I've ever met in my life!!! She does not belong there and I'm assuming she's the one that the other reviews are talking about. Matthew Kullberg. And yes I did let corporate know and I will be following up with her general manager
Atmosphere: 2
Food: 2
Service: 1
Sarai Rivera
If we have a code and we re load the code again and they say they don’t have anythin, then proceed to tell us that they have new equipment that why it won’t work what does that have to do with us that is very unacceptable and unfair
casey siens
Staff is very rude at this location
Kaleb Baren
Workers are extremely rude and laughed at me for my lash extensions and made it extremely obvious … never again
Atmosphere: 1
Food: 1
Service: 1
Robert Navarro
They just kept saying they will be with me after 15 minutes
I am not trying to complain or anything, but if I'm paying over $2 for my drink, I expect it to taste like the option I got. There are 2 dispensers for a diet coke. One of them has nothing but flavor and no carbonation. The other one has all carbonation and no flavor. Food is great, I just wish the drink was just as good for the price I paid
Atmosphere: 3
Food: 5
Service: 5
Ruby Diaz
Manager Josh was amazing, very attentive, cares about the customers & enjoys what he does! What a great experience , I'll be coming back soon . Keep up the great work Josh!
Atmosphere: 5
Food: 5
Service: 5
Jayleen
Best food ever love it
Atmosphere: 5
Food: 5
Service: 5
Josh
This location is probably one of the better locations in this area.
Atmosphere: 4
Food: 4
Service: 4
Trevor Tobel
The lady that gave us our order was super nice, food was fresh and restaurant was clean.
Sitting in the Drive-Thru trap between cars. Been here for 10 minutes. Haven't got to order yet. Nobody's helping anyone and no cars are moving. No explanation as to why it's taking this long. Pulled around the drive-thru. There's one car at the window. They've been sitting here for a while not getting their order. All I wanted was a diet soda and now I'm pissed and thirsty and I'm not going to pay this place almost $4 for a drink that I would have had to wait at this point 15 minutes for. Is it so hard for managers to teach their employees to let people know there's going to be a wait and maybe the reason why. Like hey customer, it's sitting in the Drive-Thru. I'm the only one here right now so it's taken awhile. That way you're not trapped in the drive-thru between other cars where you can't pull around. Instead of just I'll be with you in a minute. No ma'am, you weren't with me in a minute. You weren't with me in 2 minutes. You weren't back with me in 3 minutes. You weren't back with me in 4 minutes. You weren't back with me in 5 minutes. You weren't back with me in 6 minutes. You weren't back with me in 7 minutes. You weren't back with me in 8 minutes. You weren't back with me in 9 minutes. You weren't back with me in 10 minutes. You weren't back with me in 11 minutes. He weren't packed with me in 12 minutes. You weren't back with me in 13 minutes. You weren't back with me in 14 minutes. You weren't back with me in 15 minutes. You weren't back with me in 16 minutes.
I wrote all of this sitting in the drive-thru. Stuck behind an SUV with many cars behind me. I can't pull through because it's a single Lane and nobody has the courtesy here to tell us what the hell is going on.
It's a Friday afternoon at 5 :18 p.m.. you think they would staff they're building for this time of day. Maybe it's anomaly? No, this is the third time this has happened here. I don't even live in Greeley but it happens to be on my way home from where I'm coming. And I will never pull through this business again. Never ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever again.
Atmosphere: 1
Food: 1
Service: 1
Have been working next to this place for years. Have always been kind to me and no matter who is at the register I always feel welcome. They do a great job putting their customers first!
The food is great. The wait is insufferable. Must have waited at least a quarter of an hour in the drive-thru.
Atmosphere: 2
Food: 4
Service: 3
Weirdest, rudest employees I’ve ever had to deal with.
Atmosphere: 1
Food: 1
Service: 1
Couldn't tell you how the food is. Stood waiting in line that was literally just me for the entire back of house to just stare and do nothing. Is this a restaurant or am I confused? Go to jack in the box and at least get served I guess.
Atmosphere: 1
Food: 1
Service: 1
I went in today Monday January 12th at 11:35 a.m. for a double bacon cheeseburger lettuce only. After arriving I was not greeted by the young lady working the counter whose name starts with an 'A' no greeting no sorry for the 7-minute wait to take an order just looked at me and implied talk if you want your food so I told her a double cheeseburger only lettuce and of course she charged me $.30 for that ( no other Burger King charges me for lettuce on a plain double cheeseburger) the reason I went inside is because the drive-thru was six cars deep... So I watch the single older Hispanic lady and the drive-thru screen/order screen and saw my sandwich slowly being made and pushed to the front of the queue on the screen... So after about another 7 minutes of waiting the lady in the back said my burger was ready at that moment the lady that took my order went to her and said no make this into a regular double cheeseburger at that point I saw that and I said no that's correct and it's mine she gave me the dirtiest look possible and told me listen we're short-staffed and I don't need this from you I'm just going to give you your money back and I said listen I watched her make that burger right on it what it was and tell you that it was ready and now you're saying that you want to just give it to somebody else in the Drive-Thru and once again she's like I'm just going to give you your money back you don't need to talk to me that way and I said it's a lot easier if you just give me the Burger... She hesitantly gave me the Burger and said once again you don't get to talk to me that way and I asked her name she gave me a dirty look said it and here I am. One of the rudest young ladies I've ever met in my life!!! She does not belong there and I'm assuming she's the one that the other reviews are talking about. Matthew Kullberg. And yes I did let corporate know and I will be following up with her general manager
Atmosphere: 2
Food: 2
Service: 1
If we have a code and we re load the code again and they say they don’t have anythin, then proceed to tell us that they have new equipment that why it won’t work what does that have to do with us that is very unacceptable and unfair
Staff is very rude at this location
Workers are extremely rude and laughed at me for my lash extensions and made it extremely obvious … never again
Atmosphere: 1
Food: 1
Service: 1
They just kept saying they will be with me after 15 minutes
Service: 1
Restaurantji Recommends
I am not trying to complain or anything, but if I'm paying over $2 for my drink, I expect it to taste like the option I got. There are 2 dispensers for a diet coke. One of them has nothing but flavor and no carbonation. The other one has all carbonation and no flavor. Food is great, I just wish the drink was just as good for the price I paid
Atmosphere: 3
Food: 5
Service: 5
Manager Josh was amazing, very attentive, cares about the customers & enjoys what he does! What a great experience , I'll be coming back soon . Keep up the great work Josh!
Atmosphere: 5
Food: 5
Service: 5
Best food ever love it
Atmosphere: 5
Food: 5
Service: 5
This location is probably one of the better locations in this area.
Atmosphere: 4
Food: 4
Service: 4
The lady that gave us our order was super nice, food was fresh and restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
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