I went this Starbucks today to get a peppermint mocha frappocino with extra stuff in it like blonde shots, vanilla bean powder, and mocha drizzle on top. When I went I noticed the flavor was off and I kindly asked for it to be remade, but got a rude response back from the girl who made it.I have worked for Starbucks before and know how these drinks are supposed to be made and how the response to customers are supposed to be. When she remade it the second time it still didn't look or taste right and there was no peppermint, there was no vanilla bean in it ,not the correct shots in it, and not correct topping at all in the drink. I went back again to ask for it to be fixed when that same lady came up to me saying she was the supervisor and how she was allowed to treat me this way and then pulled me aside to argue that it was made right and she did nothing wrong.She told me to get it remade again or get a refund. When I decided I didn't want a refund and a different drink instead she was again rude and trying to tell me it was to busy to make another drink for me.
Atmosphere: 1
Service: 1
Marlene Sanchez
I knew I should've went to the bean, which is literally across the street, but I thought I'd give this one a try ordered a mocha Frappuccino with the extra shot and they gave me a venti caramel frap. So I was hungry because it's early in the morning, but I try one of the burritos and overly microwave. This thing is, like super super hard. It's altered to have very little insides. So next time I know follow my heart.I'm willing to pay the extra for a good paying coffee.This is watered down, by the way
Atmosphere: 4
Food: 1
Service: 4
Eric Austin
I went in to get some coffee.I wanted a sweet shot but Starbucks calls it a burchetto I don't need to be lectured by the store manager on the correct name of the coffee.If you know what I want then give it to me and then she expressly, let me know she was the manager.I don't need your business too many coffee shops around
It's amazing the same response that you gave to me.You gave to everyone else.Is this such generic response?It shows the extent of your lousy service
Service: 1
Lori Osenbaugh
This is a totally disgusting location. They even have to lock the bathroom doors because of the people that come in here. It’s gross and the employees are rude. I’m actually not even getting my coffee here and going to another one down the street. This place is gross.
Atmosphere: 1
Service: 1
A C
this Starbucks is not the best been here twice asked for a Venti iced White chocolate mocha with an extra shot both times I asked for a quad shot Venti iced white chocolate mocha. You only give me the three shots but you charge me the fourth Shot Just went there on 11/20/2023 if you can, just please give me the extra shot.
Atmosphere: 1
Food: 1
Service: 1
Bradley Mika
It's another Starbucks. Just go support smaller coffee shops and get the right drink you ordered
Atmosphere: 4
Food: 3
Service: 2
Musty
It's another Starbucks. Just go support smaller coffee shops and get the right drink you
Atmosphere: 4
Food: 3
Service: 2
Tyler Burkett
Melissa took my order very quickly. Left a cute note on my cup, and had my order out to me super fast. Starbucks needs more Melissa's ❤️
I went this Starbucks today to get a peppermint mocha frappocino with extra stuff in it like blonde shots, vanilla bean powder, and mocha drizzle on top. When I went I noticed the flavor was off and I kindly asked for it to be remade, but got a rude response back from the girl who made it.I have worked for Starbucks before and know how these drinks are supposed to be made and how the response to customers are supposed to be. When she remade it the second time it still didn't look or taste right and there was no peppermint, there was no vanilla bean in it ,not the correct shots in it, and not correct topping at all in the drink. I went back again to ask for it to be fixed when that same lady came up to me saying she was the supervisor and how she was allowed to treat me this way and then pulled me aside to argue that it was made right and she did nothing wrong.She told me to get it remade again or get a refund. When I decided I didn't want a refund and a different drink instead she was again rude and trying to tell me it was to busy to make another drink for me.
Atmosphere: 1
Service: 1
I knew I should've went to the bean, which is literally across the street, but I thought I'd give this one a try ordered a mocha Frappuccino with the extra shot and they gave me a venti caramel frap. So I was hungry because it's early in the morning, but I try one of the burritos and overly microwave. This thing is, like super super hard. It's altered to have very little insides. So next time I know follow my heart.I'm willing to pay the extra for a good paying coffee.This is watered down, by the way
Atmosphere: 4
Food: 1
Service: 4
I went in to get some coffee.I wanted a sweet shot but Starbucks calls it a burchetto I don't need to be lectured by the store manager on the correct name of the coffee.If you know what I want then give it to me and then she expressly, let me know she was the manager.I don't need your business too many coffee shops around
It's amazing the same response that you gave to me.You gave to everyone else.Is this such generic response?It shows the extent of your lousy service
Service: 1
This is a totally disgusting location. They even have to lock the bathroom doors because of the people that come in here. It’s gross and the employees are rude. I’m actually not even getting my coffee here and going to another one down the street. This place is gross.
Atmosphere: 1
Service: 1
this Starbucks is not the best been here twice asked for a Venti iced White chocolate mocha with an extra shot both times I asked for a quad shot Venti iced white chocolate mocha. You only give me the three shots but you charge me the fourth Shot Just went there on 11/20/2023 if you can, just please give me the extra shot.
Atmosphere: 1
Food: 1
Service: 1
It's another Starbucks. Just go support smaller coffee shops and get the right drink you ordered
Atmosphere: 4
Food: 3
Service: 2
It's another Starbucks. Just go support smaller coffee shops and get the right drink you
Atmosphere: 4
Food: 3
Service: 2
Melissa took my order very quickly. Left a cute note on my cup, and had my order out to me super fast. Starbucks needs more Melissa's ❤️
Atmosphere: 5
Food: 5
Service: 5
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