Taco Bell in Greeley

“This location is actually great. The only reason I gave them a four-star rating is because of something that they're not in control of. Everything at that restaurant is great. They always treat me with respect I get the food out as fast as possible and I've never had any issues with the food that's always been too notch. But like many of the taco bells, they get so busy that they get overwhelmed. That's the only reason I gave a four star rating.“

“After my previous visit to a different location i wasn't sure if i would even stop at a Taco Bell again. This visit tonight, you have completely restored my faith in the brand. That was good. How every visit should be. If this is the quality of Taco Bell I can hope for in the future then I truly hope you do win the impending franchise wars!“

“Drive thru customer service very good. Surprised 😮 how ridiculously priced/ expensive it was for a meal order that is putting your kids through college, on top is a charge for extra green sauce...?
Really...? Don't let a few cents cost you a customer.“

“Taco Bell is Taco Bell. What makes a difference in locations is how the food and your order is handled...how it's put together, how long it takes, and was the order correct.

Our food order was assembled and wrapped correctly vs. the "mess" you sometimes get at some locations. I.e. Food items that look like they were put together and wrapped by uncaring 3rd graders. This location seems to be relatively consistent in getting assembly right.

It took approximately 10ish minutes from when we entered our order at the kiosk to when we received it. That seemed normal or within expectations from our perspective. When we checked our order we were missing 2 items and had one item we didn't order. The staff person we dealt with was good about correcting it. This has happened to us and family members multiple times at this location. This includes dine in orders, orders done on the app for pickup, and drive up window orders. We've learned to always check our order before walking away/walking out.

The location was clean and well lit and the tables and seats were in good condition. Background music was a little loud but not too distracting.

2 things for this location/any Taco Bell location; improve or implement a process to check if the order is correct, and mark what's in the wrapper. With larger groups/orders we've gone to making multiple orders with fewer items. This helps by reducing the unwrapping and disassembling everything when trying to figure out what is what. It alsohelps with checking to make sure you received everything.

If you're craving some Taco Bell, despite a few minor bumps I would recommend this location.“