The drive thru speaker is so bad, it sounds like Charlie Brown’s teacher. We had no idea tonight if they got our order and had to confirm with them at window, and you could tell nice employees were frustrated with it. That drive thru speaker has been that way for some time, so it’s not a new issues. I feel bad for employees, as this clearly is an owner who doesn’t care about the customers experience OR their employees having to deal with it. Looks like they skimp on just about everything here, based on most reviews. Little topping, bad equipment for employees and customers. Definitely an owner issue. Wish DQ corporate could do some quality control on this location.
Atmosphere: 1
Food: 3
Service: 1
Evan Meredith
Closed 2+ hours early. Second time this has happened
Steven LeMaire
I love they way they always tip the blizzard. Would ask for money back if they ever forgot. Keep it up!Kid-friendliness: We're great with the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
A F.
I give it a 3 star just because the person who brought our food to the car was super sweet, but the lady at the window had an attitude and wasn't very friendly
Greg Baca
The only reason this location is getting one star is so that I can leave this review I came to this location 3 days ago on my lunch break and ordered for me and my crew when I got back to the job site with our meals as you can imagine my chili cheese dog was missing so I called and called and called and called and finally got through to someone the lady I spoke with was very helpful and said that she would replace the entire meal no problem because of the inconvenience now mind you I do tree work so that day I got to work with no lunch so anyways fast forward a few days later I'm back in the area and it's late I figure I'm right here I have a meal I'm feeling like ice cream so I go there and the guy who was working comes to the window as unprofessional as they come not presentable by any means talks like he has zero education and like the customer is suppressed to bend to his word and expectations not the other way he's not here to serve the communities we're here to serve him I guess is his take so I give him my name and inform him that I'm there to pick up the meal to be replaced and I request that instead of the meal if I can request a ice cream and soft drink instead of not no big deal I'll buy it but he proceeds to very rudely brush me off and tell me that I need to come back and speak with the owner as if I have nothing better to do than travel back and forth for something I never got the first time and had some to someone already about and the problem had already been set to address but no this guy tells me this was because I didn't talk to him and that he knew nothing about it because I guess every time there's a mistake on a order it law that it be ran by him so he can be aware even if he didn't work that day and he's not even the gm but so I tell him we'll rather than further inconvenience me couldn't you just check on the validity of my claim so that I don't have to go through all of this and travel back and forth and jump through all of your made up hoops to get something I've already paid for but no he insisted rather than check anywhere or anything he'd rather inconvenience the customer more he was rude he walked away from me as I'm talking and trying to talk sense to his ideology and show him that it does not do me the customer any justice to do so nor does it make any sense that it is without logic but no the know it all kids who thinks he's doing the company justice by running off customer knows everything and lacks any sense of customer service and I may just be one person but I promise you this much as up all of the customers lost due to uncomfortable experiences here and disrespect and all of that especially when disrespected by incompetent and arrogant kids like this who have no sense of respect and no experience whatsoever with any type of customer service or problem solving to reach a common ground with the customer so that both parties can be happy well DQ I guarantee you've lost a pretty penny over people like this I hope that you are in the business for losing money because it of whatever small amount of clientele you have left you lost another yes another customer for good as well as my wife and likely my crew I hope this is what was your goal cause with the help you have hired and under trained you will continue to lose more good luck and I don't recommend anyone visit this location because not only are they uncompromising and incompetent but also rude and unwilling to accept fault or even allow each other to fix their mistakes they'd rather make them worse
Christopher Phillips
Closed during business hours! I can only give 1 star for a store that locks the doors and mops the floors while the open sign is still on and it's during business hours. I arrived with 15 kids but the person mopping the floor would not let us in despite us being there well before closing time. You'll see from the picture that the open sign is on, but the workers are in the final stage of closing. Very disappointed.
Service: 1
Tara P.
Over charged for item ordered and extremely rude response when I questioned the price when at drive thru window. I would give 0 stars if possible.
Vernon Tryon
I really wanted a orange juilis had not add one for 20 years.
Diane J
There was a long drive-through line, so we decided to go inside. The staff that was there was friendly. The reason for not giving 5 stars is that I couldn't locate the hours anywhere, not on here or the website and because they were busy no one was able to answer the phone and the answering machine is full. So the management and owners lost a star each.
Diane Jonasson
There was a long drive-through line, so we decided to go inside. The staff that was there was friendly. The reason for not giving 5 stars is that I couldn't locate the hours anywhere, not on here or the website and because they were busy no one was able to answer the phone and the answering machine is full. So the management and owners lost a star each.
What the actual f@#k is going on with Orange Julius. Tasted like someone melted a dreamcicle in a cup of diluted tang! (Remember Tang?!). The only good thing to come from the experience is I spilled it 1/4 of the way through. BYE, sad ice cream drink, I hope we never meet again.
Lincoln
Doesn't have reward system at the location on Yosemite
Stephanie L
Sweetest older man working today helped me with a cake . Even switched out for one that was in the freezer in the back because the front had more ice .I had placed an online order at 4650 S Yosemite St. Greenwood Village, CO 80111-1227 for a custom cake and when I went to pick it up they did not have it ready and tried to offer the opposite flavor .will always go to this location from now on! Friendly staff in comparison to the other .
Stephanie Lancaster
Sweetest older man working today helped me with a cake . Even switched out for one that was in the freezer in the back because the front had more ice .I had placed an online order at 4650 S Yosemite St. Greenwood Village, CO 80111-1227 for a custom cake and when I went to pick it up they did not have it ready and tried to offer the opposite flavor .will always go to this location from now on! Friendly staff in comparison to the other .
Jonah Weitzenfeld
I ordered the m&m blizzard which, if you look on the website, looks like all chocolate ice cream. But when I got it, it had vanilla mixed in with it. Other dq's actually have all chocolate ice cream which I don't understand why this one doesnt.
The drive thru speaker is so bad, it sounds like Charlie Brown’s teacher. We had no idea tonight if they got our order and had to confirm with them at window, and you could tell nice employees were frustrated with it. That drive thru speaker has been that way for some time, so it’s not a new issues. I feel bad for employees, as this clearly is an owner who doesn’t care about the customers experience OR their employees having to deal with it. Looks like they skimp on just about everything here, based on most reviews. Little topping, bad equipment for employees and customers. Definitely an owner issue. Wish DQ corporate could do some quality control on this location.
Atmosphere: 1
Food: 3
Service: 1
Closed 2+ hours early. Second time this has happened
I love they way they always tip the blizzard. Would ask for money back if they ever forgot. Keep it up!Kid-friendliness: We're great with the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
I give it a 3 star just because the person who brought our food to the car was super sweet, but the lady at the window had an attitude and wasn't very friendly
The only reason this location is getting one star is so that I can leave this review I came to this location 3 days ago on my lunch break and ordered for me and my crew when I got back to the job site with our meals as you can imagine my chili cheese dog was missing so I called and called and called and called and finally got through to someone the lady I spoke with was very helpful and said that she would replace the entire meal no problem because of the inconvenience now mind you I do tree work so that day I got to work with no lunch so anyways fast forward a few days later I'm back in the area and it's late I figure I'm right here I have a meal I'm feeling like ice cream so I go there and the guy who was working comes to the window as unprofessional as they come not presentable by any means talks like he has zero education and like the customer is suppressed to bend to his word and expectations not the other way he's not here to serve the communities we're here to serve him I guess is his take so I give him my name and inform him that I'm there to pick up the meal to be replaced and I request that instead of the meal if I can request a ice cream and soft drink instead of not no big deal I'll buy it but he proceeds to very rudely brush me off and tell me that I need to come back and speak with the owner as if I have nothing better to do than travel back and forth for something I never got the first time and had some to someone already about and the problem had already been set to address but no this guy tells me this was because I didn't talk to him and that he knew nothing about it because I guess every time there's a mistake on a order it law that it be ran by him so he can be aware even if he didn't work that day and he's not even the gm but so I tell him we'll rather than further inconvenience me couldn't you just check on the validity of my claim so that I don't have to go through all of this and travel back and forth and jump through all of your made up hoops to get something I've already paid for but no he insisted rather than check anywhere or anything he'd rather inconvenience the customer more he was rude he walked away from me as I'm talking and trying to talk sense to his ideology and show him that it does not do me the customer any justice to do so nor does it make any sense that it is without logic but no the know it all kids who thinks he's doing the company justice by running off customer knows everything and lacks any sense of customer service and I may just be one person but I promise you this much as up all of the customers lost due to uncomfortable experiences here and disrespect and all of that especially when disrespected by incompetent and arrogant kids like this who have no sense of respect and no experience whatsoever with any type of customer service or problem solving to reach a common ground with the customer so that both parties can be happy well DQ I guarantee you've lost a pretty penny over people like this I hope that you are in the business for losing money because it of whatever small amount of clientele you have left you lost another yes another customer for good as well as my wife and likely my crew I hope this is what was your goal cause with the help you have hired and under trained you will continue to lose more good luck and I don't recommend anyone visit this location because not only are they uncompromising and incompetent but also rude and unwilling to accept fault or even allow each other to fix their mistakes they'd rather make them worse
Closed during business hours! I can only give 1 star for a store that locks the doors and mops the floors while the open sign is still on and it's during business hours. I arrived with 15 kids but the person mopping the floor would not let us in despite us being there well before closing time. You'll see from the picture that the open sign is on, but the workers are in the final stage of closing. Very disappointed.
Service: 1
Over charged for item ordered and extremely rude response when I questioned the price when at drive thru window. I would give 0 stars if possible.
I really wanted a orange juilis had not add one for 20 years.
There was a long drive-through line, so we decided to go inside. The staff that was there was friendly. The reason for not giving 5 stars is that I couldn't locate the hours anywhere, not on here or the website and because they were busy no one was able to answer the phone and the answering machine is full. So the management and owners lost a star each.
There was a long drive-through line, so we decided to go inside. The staff that was there was friendly. The reason for not giving 5 stars is that I couldn't locate the hours anywhere, not on here or the website and because they were busy no one was able to answer the phone and the answering machine is full. So the management and owners lost a star each.
Restaurantji Recommends
What the actual f@#k is going on with Orange Julius. Tasted like someone melted a dreamcicle in a cup of diluted tang! (Remember Tang?!). The only good thing to come from the experience is I spilled it 1/4 of the way through. BYE, sad ice cream drink, I hope we never meet again.
Doesn't have reward system at the location on Yosemite
Sweetest older man working today helped me with a cake . Even switched out for one that was in the freezer in the back because the front had more ice .I had placed an online order at 4650 S Yosemite St. Greenwood Village, CO 80111-1227 for a custom cake and when I went to pick it up they did not have it ready and tried to offer the opposite flavor .will always go to this location from now on! Friendly staff in comparison to the other .
Sweetest older man working today helped me with a cake . Even switched out for one that was in the freezer in the back because the front had more ice .I had placed an online order at 4650 S Yosemite St. Greenwood Village, CO 80111-1227 for a custom cake and when I went to pick it up they did not have it ready and tried to offer the opposite flavor .will always go to this location from now on! Friendly staff in comparison to the other .
I ordered the m&m blizzard which, if you look on the website, looks like all chocolate ice cream. But when I got it, it had vanilla mixed in with it. Other dq's actually have all chocolate ice cream which I don't understand why this one doesnt.