RICE Bistro & Sushi

Seems to have gone downhill recently. The sushi is still good, but the meat in the hot items was poor. The chicken has been completely overcooked, and the beef seemed as if it was boiled. We gave it another chance after our first experience like this, but it happened again tonight. Unfortunately, multiple people in our family got sick immediately after dinner tonight.

Great food and service. The happy hour is a must!! We will be back.

Atmosphere: 5

Food: 5

Service: 5

The only true Chinese place that has tons of Gluten foods and so advertised on the menu.

Atmosphere: 5

Food: 5

Service: 5

The food was so bad. The waitress recommended me calamari and instead I got an octopus salad. Quite literally a salad with 10 pieces of octopus on top. Ew. It also took the cook 45mins to make the food-witch ended up being my pit bulls gourmet dinner. Thanks chef.

Atmosphere: 5

Food: 1

Service: 1

Excellent food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot and Sour Soup Gluten Free, Egg Drop Soup

I ordered the shrimp Singapore it was amazing I definitely will be coming back but when I do come back is just going to be to eat and relax

One of my mom's favorite places. The food is always fresh and delicious and the staff is always great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steamed Vegetables, Sesame Chicken Gluten Free

Our favorite restaurant of all time! Great service, great selection and great environment.
Actually,going tonight!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad Thai, Gabby Roll, Steamed Vegetables

Love this place! They have great deals and the food is delicious. They are so knowledgeable and good about accommodating dietary restrictions.

Atmosphere: 5

Food: 5

Service: 5

Loved everything! Very reasonable. Staff was great.

Atmosphere: 5

Food: 5

Service: 5

Good food and friendly staff. And most things are gluten free!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot and Sour Soup Gluten Free

We had a 7:30 reservation on Valentine's Day and placed our order at 7:45. By 9:15, we had still not received our food, despite seeing multiple tables being served and leaving. After nearly two hours, we asked to speak to a manager. I have added a photo to show how empty the restaurant was when we were still waiting for our food. When the manager (Coco) arrived at our table, we expressed our concerns about the delay and being the last table served in the restaurant. Her response was that this level of service should be expected on Valentine’s Day and at least we were able to wait at a table instead of standing waiting for takeout. She offered us a 10% discount but the discount didn't cover the food that at this point was still not served at the table. When we reiterated that we had waited patiently and watched numerous tables come and go, she told us, we "don’t understand hospitality." She then turned to my daughter and made an inappropriate comment who was silent through the exchange.

When our waitress eventually brought the check, she was in tears. It was clear she was distressed by the situation as well. It turns out that the check ended up charging us for the food that was not served but we wanted to avoid a further uncomfortable situation and paid for the bill. Given that we have been longtime customers, this experience was beyond disappointing. Looking at other reviews, it seems there have been similar concerns and experiences about management and how it has gone down hill.

Atmosphere: 1

Food: 1

Service: 1

It is a mystery why this place is popular. It’s very loud inside, the service is slow, and the food is like a Village Inn for breakfast: nothing to write home about, but hey, it’s close and it’s available.

Atmosphere: 3

Food: 3

Service: 3

We had a 7:30 reservation on Valentine's Day and placed our order at 7:45. By 9:15, we had still not received our food, despite seeing multiple tables being served and leaving. After nearly two hours, we asked to speak to a manager. When the manager (Coco) arrived at our table, we expressed our concerns about the delay and being the last table served in the restaurant. Her response was that this level of service should be expected on Valentine’s Day and at least we were able to wait at a table instead of standing waiting for takeout. She offered us a 10% discount but the discount didn't cover the food that at this point was still not served at the table (never served). When we reiterated that we had waited patiently and watched numerous tables come and go, she told us, we "don’t understand hospitality." She then turned to my daughter and made an inappropriate comment who was silent through the exchange. When our waitress eventually brought the check, she was in tears. It was clear she was distressed by the situation as well. It turns out that the check ended up charging us for the food that was not served but we wanted to avoid a further uncomfortable situation and paid for the bill. Given that we have been longtime customers, this experience was beyond disappointing. Looking at other reviews, it seems there have been similar concerns and experiences about this manager and how it has gone down hill.

We love coming here as a family. The restaurant is super kid-friendly and the kids love the chopsticks. Food is always delicious and the staff is very accommodating. Thanks for the extra oranges!

Atmosphere: 5

Food: 5

Service: 5