I had a terrible experience at this KFC location. First, they completely messed up my order—I asked for a chicken tenders feast and a spicy chicken sandwich combo and I got my items besides the chicken tenders, masted potato’s, and the fries to the chicken sandwich When I brought it to their attention, the staff seemed uninterested in fixing the mistake.
On top of that, the atmosphere was completely unprofessional. The employee who took my order kept saying “uhhhh” like he didn’t know anything. And to keep going the employees were blasting loud rap music, openly vaping behind the counter, and acting like they were high on the job. It was clear they didn’t care about customer service at all.
This is unacceptable for a business. Management seriously needs to step in and fix these issues because this level of unprofessionalism is ridiculous. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Stress Cow
Its 9:30 pm. We have just gotten off of a flight from california. We have heard tale of the fact that colorado had still had A&Ws across their map. We began our treck to the establishment. Once there, salvation had struck. The immediate vibes of the dreary and dreadful night had been sweapt away in the bitter cold winter wind. The acquaintances of the workers swiftly shifted to that feeling of a friend group who I have known for all my life. The food was good but thats not the point. The reason for one to come to an A&W is not to be fed but to make long lasting memories with those closest to you. This singular moment was unexpected but is greatly unmatched to any I've had before. And as my arteries begin to clog, I would like to leave you with this, What a night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
Becci Harmon
We used to come here for a freeze or a shake about every other weekend. Tonight we got to experience some of the rudest staff here. They made us a vanilla shake that was so watery you could barely taste the flavor. My husband walked into the restaurant (as we had ordered in the drive thru) and kindly asked if we could either have it remade or get a different flavor. The guy rolled his eyes and had said he wasn’t going to make a whole new one and that it was just ice cream. Then he had said he would sell us another one discounted at 50% off…My husband refused to buy another shake and I instead went back inside to throw it away. Now I understand why nobody comes here anymore. The guy who was incredibly rude also stood at the door laughing and waved goodbye at us as we left. If you hate your job that much then just quit instead of making your miserable life everyone else’s problem.
Atmosphere: 1
Food: 1
Service: 1
Joshua Weissberg
One star for the quality of food.
Atmosphere: 2
Food: 1
Service: 3
Nicole
I had a wonderful experience my spouse and I were greeted and treated very respectfully! The service was amazing. Also the manager was very very, very kind and went way out of his way! Keep it up this is service with a smile!
Atmosphere: 5
Food: 5
Service: 5
David Smith
Spicy burger perfect for my gringo palate. Classic root beer. Tasty hot dogs. ?
Should be shut down. Horrible place with digusting food and service. Took forever to get food and didn't order correct and didnt give receipt. Workers were rude and food was cold and gross. Threw it right in the trash.
Atmosphere: 1
Food: 1
Service: 1
scottieg1725
Just wanted a chili dog, still added cheese. Buns hard as a rock. I won't be eating this meal.
Atmosphere: 1
Food: 1
Service: 1
Teo
Bro, those root beer floats just hit differently. You should go
The rudest employees. Some @sshole that works came outside and gave me the finger just because I thought they were taking my order and they weren't ready to so I said forget this I'm leaving. They need to do better screening other employees I will never be back
Atmosphere: 1
Service: 1
Squad Garage
Asked for an extra medium water and the manager running the drive through came and yelled obscenities aswell as given the finger as we left this incident occurred april 21 at 10:11 i hope he changes his attitude or fixes his deminor
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Curds
Angie DiPiazza-Thiel
Food was horrible. Cold chili dog with a stale bun. Brownie was ice cold. Long wait for what?I was just reminded why I stopped coming here years ago. How are they still open?
Atmosphere: 1
Food: 1
Service: 1
Vanessa Romero
Just... don't!
Atmosphere: 1
Food: 1
Service: 1
Paul Shea
For the price I was disappointed, it literally to 22 minutes to get a Chicken sandwich combo, fries, cheese curds and 3 diet Root beer. Will not
I had a terrible experience at this KFC location. First, they completely messed up my order—I asked for a chicken tenders feast and a spicy chicken sandwich combo and I got my items besides the chicken tenders, masted potato’s, and the fries to the chicken sandwich When I brought it to their attention, the staff seemed uninterested in fixing the mistake.
On top of that, the atmosphere was completely unprofessional. The employee who took my order kept saying “uhhhh” like he didn’t know anything. And to keep going the employees were blasting loud rap music, openly vaping behind the counter, and acting like they were high on the job. It was clear they didn’t care about customer service at all.
This is unacceptable for a business. Management seriously needs to step in and fix these issues because this level of unprofessionalism is ridiculous. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Its 9:30 pm. We have just gotten off of a flight from california. We have heard tale of the fact that colorado had still had A&Ws across their map. We began our treck to the establishment. Once there, salvation had struck. The immediate vibes of the dreary and dreadful night had been sweapt away in the bitter cold winter wind. The acquaintances of the workers swiftly shifted to that feeling of a friend group who I have known for all my life. The food was good but thats not the point. The reason for one to come to an A&W is not to be fed but to make long lasting memories with those closest to you. This singular moment was unexpected but is greatly unmatched to any I've had before. And as my arteries begin to clog, I would like to leave you with this, What a night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
We used to come here for a freeze or a shake about every other weekend. Tonight we got to experience some of the rudest staff here. They made us a vanilla shake that was so watery you could barely taste the flavor. My husband walked into the restaurant (as we had ordered in the drive thru) and kindly asked if we could either have it remade or get a different flavor. The guy rolled his eyes and had said he wasn’t going to make a whole new one and that it was just ice cream. Then he had said he would sell us another one discounted at 50% off…My husband refused to buy another shake and I instead went back inside to throw it away. Now I understand why nobody comes here anymore. The guy who was incredibly rude also stood at the door laughing and waved goodbye at us as we left. If you hate your job that much then just quit instead of making your miserable life everyone else’s problem.
Atmosphere: 1
Food: 1
Service: 1
One star for the quality of food.
Atmosphere: 2
Food: 1
Service: 3
I had a wonderful experience my spouse and I were greeted and treated very respectfully! The service was amazing. Also the manager was very very, very kind and went way out of his way! Keep it up this is service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Spicy burger perfect for my gringo palate. Classic root beer. Tasty hot dogs. ?
Atmosphere: 4
Food: 5
Service: 4
Management seemed confused. Facility was dirty
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Onion Rings, Cheeseburger, Fries
Should be shut down. Horrible place with digusting food and service. Took forever to get food and didn't order correct and didnt give receipt. Workers were rude and food was cold and gross. Threw it right in the trash.
Atmosphere: 1
Food: 1
Service: 1
Just wanted a chili dog, still added cheese. Buns hard as a rock. I won't be eating this meal.
Atmosphere: 1
Food: 1
Service: 1
Bro, those root beer floats just hit differently. You should go
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Polar Swirl, Fried Chicken
Restaurantji Recommends
The rudest employees. Some @sshole that works came outside and gave me the finger just because I thought they were taking my order and they weren't ready to so I said forget this I'm leaving. They need to do better screening other employees I will never be back
Atmosphere: 1
Service: 1
Asked for an extra medium water and the manager running the drive through came and yelled obscenities aswell as given the finger as we left this incident occurred april 21 at 10:11 i hope he changes his attitude or fixes his deminor
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Curds
Food was horrible. Cold chili dog with a stale bun. Brownie was ice cold. Long wait for what?I was just reminded why I stopped coming here years ago. How are they still open?
Atmosphere: 1
Food: 1
Service: 1
Just... don't!
Atmosphere: 1
Food: 1
Service: 1
For the price I was disappointed, it literally to 22 minutes to get a Chicken sandwich combo, fries, cheese curds and 3 diet Root beer. Will not
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Curds
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