Such a disappointment. The last 3 times Iv gone here it’s been awful. The location is so close to my house iv tried to give them the benefit of the doubt but I keep getting screwed over. This last time I waited almost 20 minutes for a small order. The guy taking the order kept interrupting me and I knew he wasn’t going to get it right. After 20 minutes the lady came out and said “two dumsticks?” I said “2 drums and 2 wings” and she goes “yea”. I should have checked but after over an hour in traffic and 20 minutes waiting for food you just want to get home. Well of course the food came with only 2 drumsticks. No mashed potatoes or the 2 wings or anything else. Unfortunately it’s better to go out of your way to the one on Bellevue.
Jesse Favila
Friendly fast service!! Tell me exactly what I wanted floors were a little bit sticky, but I had a overall good impression of this establishment
Rebecca Stewart
Second time we have ordered at an A&W restaurant and were ignored and treated rudely. Seems to be a recurring theme. I'm not sure if it's racism because of our skin color and accent or homophobic because one of us looks like a lesbian or what the issue is but A&W is close to losing a repeat customer with this. Also the root beer freeze both times they were rude was made as a float but we were charged as a freeze. Every other time A&W every other A&W we have been to makes the freezes like a smoothie not a float and the people were friendly.
Only the manager in this location was friendly, everyone else ignored me as I waited to order.
Christy Williams
Best Floats around and service was above expectations!
Cindy Orr
Long wait, found out after ordering, severllal orders ahead of me, why are you open, take my money and then say 'park over there' based on the numnwr of other cars waiting, have nothing prepared, defonitely not 'fast'.
Noah Florita
I had a terrible experience at this KFC location. First, they completely messed up my order—I asked for a chicken tenders feast and a spicy chicken sandwich combo and I got my items besides the chicken tenders, masted potato’s, and the fries to the chicken sandwich When I brought it to their attention, the staff seemed uninterested in fixing the mistake.
On top of that, the atmosphere was completely unprofessional. The employee who took my order kept saying “uhhhh” like he didn’t know anything. And to keep going the employees were blasting loud rap music, openly vaping behind the counter, and acting like they were high on the job. It was clear they didn’t care about customer service at all.
This is unacceptable for a business. Management seriously needs to step in and fix these issues because this level of unprofessionalism is ridiculous. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Stress Cow
Its 9:30 pm. We have just gotten off of a flight from california. We have heard tale of the fact that colorado had still had A&Ws across their map. We began our treck to the establishment. Once there, salvation had struck. The immediate vibes of the dreary and dreadful night had been sweapt away in the bitter cold winter wind. The acquaintances of the workers swiftly shifted to that feeling of a friend group who I have known for all my life. The food was good but thats not the point. The reason for one to come to an A&W is not to be fed but to make long lasting memories with those closest to you. This singular moment was unexpected but is greatly unmatched to any I've had before. And as my arteries begin to clog, I would like to leave you with this, What a night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
Becci Harmon
We used to come here for a freeze or a shake about every other weekend. Tonight we got to experience some of the rudest staff here. They made us a vanilla shake that was so watery you could barely taste the flavor. My husband walked into the restaurant (as we had ordered in the drive thru) and kindly asked if we could either have it remade or get a different flavor. The guy rolled his eyes and had said he wasn’t going to make a whole new one and that it was just ice cream. Then he had said he would sell us another one discounted at 50% off…My husband refused to buy another shake and I instead went back inside to throw it away. Now I understand why nobody comes here anymore. The guy who was incredibly rude also stood at the door laughing and waved goodbye at us as we left. If you hate your job that much then just quit instead of making your miserable life everyone else’s problem.
Atmosphere: 1
Food: 1
Service: 1
Joshua Weissberg
One star for the quality of food.
Atmosphere: 2
Food: 1
Service: 3
Nicole
I had a wonderful experience my spouse and I were greeted and treated very respectfully! The service was amazing. Also the manager was very very, very kind and went way out of his way! Keep it up this is service with a smile!
Should be shut down. Horrible place with digusting food and service. Took forever to get food and didn't order correct and didnt give receipt. Workers were rude and food was cold and gross. Threw it right in the trash.
Atmosphere: 1
Food: 1
Service: 1
scottieg1725
Just wanted a chili dog, still added cheese. Buns hard as a rock. I won't be eating this meal.
Atmosphere: 1
Food: 1
Service: 1
Teo
Bro, those root beer floats just hit differently. You should go
Such a disappointment. The last 3 times Iv gone here it’s been awful. The location is so close to my house iv tried to give them the benefit of the doubt but I keep getting screwed over. This last time I waited almost 20 minutes for a small order. The guy taking the order kept interrupting me and I knew he wasn’t going to get it right. After 20 minutes the lady came out and said “two dumsticks?” I said “2 drums and 2 wings” and she goes “yea”. I should have checked but after over an hour in traffic and 20 minutes waiting for food you just want to get home. Well of course the food came with only 2 drumsticks. No mashed potatoes or the 2 wings or anything else. Unfortunately it’s better to go out of your way to the one on Bellevue.
Friendly fast service!! Tell me exactly what I wanted floors were a little bit sticky, but I had a overall good impression of this establishment
Second time we have ordered at an A&W restaurant and were ignored and treated rudely. Seems to be a recurring theme. I'm not sure if it's racism because of our skin color and accent or homophobic because one of us looks like a lesbian or what the issue is but A&W is close to losing a repeat customer with this. Also the root beer freeze both times they were rude was made as a float but we were charged as a freeze. Every other time A&W every other A&W we have been to makes the freezes like a smoothie not a float and the people were friendly.
Only the manager in this location was friendly, everyone else ignored me as I waited to order.
Best Floats around and service was above expectations!
Long wait, found out after ordering, severllal orders ahead of me, why are you open, take my money and then say 'park over there' based on the numnwr of other cars waiting, have nothing prepared, defonitely not 'fast'.
I had a terrible experience at this KFC location. First, they completely messed up my order—I asked for a chicken tenders feast and a spicy chicken sandwich combo and I got my items besides the chicken tenders, masted potato’s, and the fries to the chicken sandwich When I brought it to their attention, the staff seemed uninterested in fixing the mistake.
On top of that, the atmosphere was completely unprofessional. The employee who took my order kept saying “uhhhh” like he didn’t know anything. And to keep going the employees were blasting loud rap music, openly vaping behind the counter, and acting like they were high on the job. It was clear they didn’t care about customer service at all.
This is unacceptable for a business. Management seriously needs to step in and fix these issues because this level of unprofessionalism is ridiculous. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Its 9:30 pm. We have just gotten off of a flight from california. We have heard tale of the fact that colorado had still had A&Ws across their map. We began our treck to the establishment. Once there, salvation had struck. The immediate vibes of the dreary and dreadful night had been sweapt away in the bitter cold winter wind. The acquaintances of the workers swiftly shifted to that feeling of a friend group who I have known for all my life. The food was good but thats not the point. The reason for one to come to an A&W is not to be fed but to make long lasting memories with those closest to you. This singular moment was unexpected but is greatly unmatched to any I've had before. And as my arteries begin to clog, I would like to leave you with this, What a night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
We used to come here for a freeze or a shake about every other weekend. Tonight we got to experience some of the rudest staff here. They made us a vanilla shake that was so watery you could barely taste the flavor. My husband walked into the restaurant (as we had ordered in the drive thru) and kindly asked if we could either have it remade or get a different flavor. The guy rolled his eyes and had said he wasn’t going to make a whole new one and that it was just ice cream. Then he had said he would sell us another one discounted at 50% off…My husband refused to buy another shake and I instead went back inside to throw it away. Now I understand why nobody comes here anymore. The guy who was incredibly rude also stood at the door laughing and waved goodbye at us as we left. If you hate your job that much then just quit instead of making your miserable life everyone else’s problem.
Atmosphere: 1
Food: 1
Service: 1
One star for the quality of food.
Atmosphere: 2
Food: 1
Service: 3
I had a wonderful experience my spouse and I were greeted and treated very respectfully! The service was amazing. Also the manager was very very, very kind and went way out of his way! Keep it up this is service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Spicy burger perfect for my gringo palate. Classic root beer. Tasty hot dogs. ?
Atmosphere: 4
Food: 5
Service: 4
Management seemed confused. Facility was dirty
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Onion Rings, Cheeseburger, Fries
Should be shut down. Horrible place with digusting food and service. Took forever to get food and didn't order correct and didnt give receipt. Workers were rude and food was cold and gross. Threw it right in the trash.
Atmosphere: 1
Food: 1
Service: 1
Just wanted a chili dog, still added cheese. Buns hard as a rock. I won't be eating this meal.
Atmosphere: 1
Food: 1
Service: 1
Bro, those root beer floats just hit differently. You should go
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Polar Swirl, Fried Chicken
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