Chipotle Mexican Grill
9579 S University Blvd Lot 3A Ste 600B, Highlands Ranch
(720) 961-7866
Recent Reviews
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Burnt chicken! so bitter i cant even eat it.
The server was generous with the chicken, sometimes I have to order double chicken, but this scoop of chicken was what should be given Every time..
Atmosphere: 4
Food: 4
Service: 4
A couple of years ago these place was barely decent. Now the food quality has gone down and doesn’t taste very good anymore. The employees usually give you portions not worth the price and almost always get the order wrong when it’s a pick up order. I sadly can’t say I would go here anymore and would advise others go here only if you want overpriced crappy food and crappy service.
Atmosphere: 1
Food: 1
Service: 1
Honestly, this Chipotle is a wild card. I come here very often and get the same exact meal everytime. (A kids quesadilla w/ steak with white rice, black beans, and queso.) I would always pay a different amount when paying even if it was always a 2 dollar difference or a 50c difference. I always come during lunch rush which I know is always busy, but everytime i open my quesadilla, i don’t know what I will get. Sometimes, my meal is great! my cheese is completely melted but other times i open my quesadilla and the cheese isnt even warm and unmelted. Yes, I admit it, i’m extremely broke only enough to get a kids meal, but they always skimp me out on the queso, if im paying extra for it, I feel i should get more than 1/4 of the way full on the little compartment on the quesadilla holder. This chipotle is fine, but there are definitely better ones in the area.
Atmosphere: 4
Food: 3
Service: 4
What is the point asking for extra portions if you don’t actually give it when ordered? Orders her are consistently either wrong or the portions aren’t what is ordered. Complaining to corporate doesn’t seem to help.
Atmosphere: 3
Food: 2
Service: 2
Awesome place and their new employee delani is wonderful. I would recommend to anyone
Atmosphere: 5
Food: 5
Service: 5
Cafe rio is so much better than this. Service was horrible and food was cold when I got it. And they didn’t let me pay with cay
Atmosphere: 1
Food: 1
Service: 1
I placed an order through door desk. Bag was sealed on arrival, but no napkins, fork, or anything to eat it with. Tried calling, but can't talk with anyone.
I ordered my usual, a bowl with no salsa. They gave me hardly any food and their chips tasted terrible. In total, my meal cost $17 dollars. I would have been more satisfied ordering ice cream. The atmosphere was like any other chipotle but their food and service needs improvement
Atmosphere: 4
Food: 2
Service: 1
plastic in my food
Restaurantji Recommends
I wanted Barbacoa, but they were out. I settled for steak which I knew was a mistake. Very tough and fatty like chewing rubber. First bite everything falls out on the table.
It’s a shame you even have to give this location a star. It’s terrible. From the horrible customer service from teenagers or early 20-somethings, to the actual food. I would have thought Chipotle had a standard their food needed to meet but clearly not at this location. I’ve given this particular location multiple chances and it’s a let down every time. Quesadilla boxes break with very little sides (if any) and the staff put it in the bag anyway, the flavor of the chicken and steak are bad, and the latest encounter the adult quesadilla machine was out of order (odd because we were able to get 3 kids quesadillas), and the ice machine was out of ice. Respectfully, let’s get some manager presence. And if this is the quality accepted by whatever manager this site has, perhaps we raise that bar…
Food: 1
Service: 1
Gave me the biggest bowl ever 🫶
Atmosphere: 5
Food: 5
Service: 5
Ordered from this location through Grubhub. Food arrived in a sealed bag but missing one burrito. Tried to contact the store and it is impossible. Automation send you in circles and won’t let you talk to the manager. Finally got through to “Customer Service” after saying the exact right phrase only to be told they can’t help me and I’m just out of luck.
Food: 1
Service: 1
The skinny tan hot shot tatto arm sleeve super cool boys who work the line act like I’m an inconvenience to their day. Sorry I’m not god’s greatest gift to earth like you are. Small portions.
Atmosphere: 5
Food: 5
Service: 1
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