Einstein Bros. Bagels

Amazing beagles staff super friendly , nice big table

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Avocado \u0026 Tomato Breakfast Egg White Sandwich

Abby and Amber shouldn't be in charge of that place. Awful customer service

Service: 1

I think Einstein bagels are good for a bakery chain

Atmosphere: 5

Food: 5

Service: 5

Got in the drive thru line at 10:23 this morning. Didn’t leave until 11. I have never experienced a lack of urgency or professionalism like this. After waiting over ten minutes for any sign of life from the intercom, we were asked to order. At this point, the line behind us was 5-6 cars deep. We decided to see it through and give our order. Before we could say anything, we were told to wait longer. Judging by the wait, I assumed they were incredibly short staffed. After a frustrating stretch of silence, we finally were asked to order. We were told it would be an additional fifteen minutes for our food to be ready. We pulled up to the window, and there were at least 7 people working. We were never given an explanation, never an apology for the wait, and weren’t offered any type of discount or courtesy. After paying full price and continuing to sit in my car, I was informed later that the ingredients for my order were not available. I begrudgingly asked for the fastest option and waited, only to get cold food made with ingredients I didn’t pay for or request. The cashier at the window stood with their headset on, staring at the line go down in flames, instead of perhaps helping out. I truly can’t express how unimpressed I am with this. I will never stop by Einstein’s again. We could have eaten brunch at a sit down spot faster than we got steamed eggs and toasted bread. Truly whack.

Atmosphere: 1

Food: 1

Service: 1

Bagel 🥹

Atmosphere: 5

Food: 5

Service: 5

Ordered a pickup order and when I went in I went directly to their online pickup counter, no one greeted me or even acknowledging my presence there. Then after waiting 15 min extra for my order I got fed up and waited in the line that the pickup option is supposed to help avoid and asked the cashier. He looked at me like a was stupid and was like no you don’t go to the pickup counter for pickup orders, like ok sorry that’s how it works everywhere else. My food ended up being cold and ended up being pissed. Worst customer service ever

Atmosphere: 1

Food: 2

Service: 1

IM TIRED OF YALL ASKING FOR TIP BUT CANT REMEMBER CUCUMBER OR BACON ON A BAGEL!!! I’ve called and no answer!!!! Do not go here unless you check every single thing before leaving!!!!!!

Food: 1

Service: 1

Food was awful. Went through the drive through. Young girl working the window, she was very unpleasant to deal with. No manners and extremely unfriendly. Customer service is a -zero! Do better.

❤❤

Atmosphere: 5

Food: 5

Service: 5

Izzy is an absolute gem at Einstein Bros. Bagels! Every time I walk in, she greets everyone with a smile and keeps the vibe upbeat and welcoming. She’s fast, friendly, and genuinely cares about making sure each customer leaves happy. You can tell she takes pride in her work — the service is always on point when she’s there. Shoutout to Einstein for having someone like Izzy on the team. Total game changer! 🥯🔥

Atmosphere: 5

Food: 5

Service: 5

Great service, these people care to actually get your order right. Isabelle is a star employee! I was just there last week and she was so nice.

Atmosphere: 5

Food: 5

Service: 5

There’s some pretty great people that work here! One of the employees makes coffee that’s top tier but everybody is so sweet and they make sure to take their time. Shout out to the employee named Isabelle, I had an issue with my order and she remade this whole thing! I’ve never had a problem here at this place!

Atmosphere: 5

Food: 5

Service: 5

Went for breakfast the other day and had a great experience, food was fast and the staff was super nice!

Atmosphere: 5

Food: 5

Service: 5

Great bagels, but so expensive!

Atmosphere: 5

Food: 5

Service: 5

Messed up order 3 times in a row . Was really rude to me when asked if I could get the correct ordered . Took them 3 times to get it right . 2nd time now at this location this has happened .

Atmosphere: 1

Food: 2

Service: 1