Jimmy John's
9325 Dorchester St #126, Highlands Ranch
(303) 470-3055
Recent Reviews
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I ordered delivery since my hubby had the car for the day. The manager Everitt called to let me know they didn’t have a driver in house and they would be going through Uber Eats for delivery which is fine. Hubby got off work and there were just a few minutes left for the latest delivery time through uber eats so we decided to just cancel the order and he’d pick up something on his way home. Everitt was so sweet and professional and immediately apologized profusely for the wait and cancelled the order. I love Jimmy John’s in general and the customer service was excellent tonight even if I had to miss out on a yummy sub!
Atmosphere: 5
Food: 5
Service: 5
Overall bad experience. Ordered online expecting to go in and wait maybe 5 minutes. Went in and waited almost 20 just to get my online ordered sandwich. Brought it back and it wasn’t even cut when I clicked the cut in half button which one why even have that. Just shows the level of care they have.
Atmosphere: 1
Food: 2
Service: 1
How exactly do you burn bread to the point where it’s hard as a rock and inedible? This is the worst Jimmy John’s in America. Franchise license should be pulled immediately.
Atmosphere: 1
Food: 1
Service: 1
Oh my goodness! Worst JJ ever. Avoid this place. Rude staff, slow, couldn't tell us where our order was when we ordered in the restaurant and were waiting!
I now looked at the other online reviews and see my experience is not unique.
Tasty 😋😋😋
Handed me my sandwich before I even got my receipt!
Giving 2 stars instead of 1 because usually we don't have much of an issue with the actual sandwiches but what is going on with delivery? The last 2 times have been ridiculous. We had to call about one delivery because it had been an hour since we placed the order (it wasn't during rush hours either) and this last time it took 45 minutes and our sandwiches were so soggy they were falling apart. It will be awhile before we order from this location again!
Terrible experience, terrible sandwich.
Im also giving it this ranking as a local who thinks this unique building in a popular area should be operated by a local restaurant rather than a chain.
I really do like Jimmy John's food and usually have no problems but today I ordered from a location I've never used before. I saw the reviews on this location but was going to give them the benefit of the doubt. Well, I was less than a mile from the stores location and it took over 40 minutes to get my order, for one. They really shouldn't say they are freaky fast when it takes that long of time to make one sandwich and deliver.
Food: 3
Service: 1
This location does not participate in promotions. Shame, won't be back.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
All bread, no meat, the new bourbon turkey club was tasty, but literally there was no meat except a thin, thin slice of turkey, for $13 extremely disappointing.
Atmosphere: 3
Food: 1
Service: 3
This location is got to be the best locations in all of Colorado. Didn't even know this location existed until the other day and I'm glad I found it. Right by my work equals convenience as well. Ordered a #10 jimmy it up for myself and a Lil 1 for my daughter, it came out perfectly. Take my word for I've visited several locations throughout Colorado and California.
Atmosphere: 5
Food: 5
Service: 5
I wouldn't support any business that encourages it's delivery drivers to park in accesable parking spots for a medical facility.
Atmosphere: 1
Food: 1
Service: 1
In order from here often for delivery. However their delivery guy on the week night is a bit rude. Twice he’s delivered and the first time he snapped “where’s my tip?” Then says he spilled the drinks all over inside the box. Sandwiches were all wet. The second time he snapped “DO YOU HAVE A TIP FOR ME?!” And held back the food. Strange behavior. Think I’ll switch delivery locations. $50 for two subs, drinks and chips. Bit ridiculous.
Atmosphere: 4
Food: 5
Service: 2
Ordered a sandwich and watched the guy who was making it eat a meat rollup while making my sandwich. Absolutely disgusted.
Atmosphere: 1
Food: 1
Service: 1
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