Noodles and Company
9563 S University Blvd, Highlands Ranch
(720) 348-1522
Recent Reviews
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This place is busy, but they manage to move the line quickly, so we don't have too long of a wait for our food.
Food: 5
Service: 5
Very busy when we went.
Atmosphere: 4
Food: 5
Service: 4
The Asian girl who works the mobile order counter glared me down and didn't say a word to me as she slid my to-go bag at me. I'm not sure what I could've done to upset her besides just be another customer but she needs to be retrained on customer service, really ridiculous.
I went in for a late take out and they were so nice. All customizations were perfect and every was hot. They had to make fresh meatballs and offered a free drink. This is top tier customer service especially from the sweet 2 lady's, 1 with long blond hair and 1 with long red hair. Thank you guys for making my busy day this much easier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese, Pesto Cavatappi with Grilled Chicken
Guy at this location is stingy and unhelpful. If you're wanting Noodles and Company I would recommend goingto another location.
Paid extra for chicken on me and my husband’s Pad Thai and neither had chicken on them
Came here for a quick pit stop between soccer for lunch.
I love how friendly the staff was upon walking in. We ordered off the kids menu and I ordered Japanese noodles.
The restaurant was clean with plenty of seating. Will be back again
Atmosphere: 5
Food: 5
Service: 5
I rarely ever write reviews, but the service I received at this Noodles location was so ridiculously awful that I have to tell others.My fiancé ordered Pad Thai with chicken. The receipt says we were charged for chicken, however there is no chicken in her bowl. This is only one of multiple things that went wrong with this order.I walked in and said “is it possible to do the chicken parm with the spicy Italian sauce instead of the regular?” Not a crazy question, one would think. I’ve gotten the exact same order at this location before. The clerk proceeded to tell me they did not have a spicy Italian sauce. I said I’m pretty sure I’ve gotten it here before, is maybe called something different? She asked her manager, and they both confirmed there was no spicy red sauce. I went to the menu, and read them the description “spicy creamy tomato sauce”. I said that’s what I want. They said “Oh, the Rosa. We can’t substitute the Rosa on the chicken parm.” I said okay, I guess I’ll just take the regular sauce.Then, after we paid, I asked the clerk what possible pasta could I have gotten with the Rosa? She said “oh, you can get any pasta with it, we just can’t substitute the chicken parm”…. So, I could have gotten all of the ingredients of the chicken parm (penne, chicken & cheese) in a bowl with the spicy creamy sauce. But they never presented that as an option! They could have just said “you can do a create your own bowl with the spicy sauce and the chicken and the penne?” It could have been so simple. Not only did they not know their own menu, but the lack of care that the customer didn’t get what they wanted was astonishing.Then, a small thing, but to add to the idiotic nature of my visit: my fiancé clearly said “to go” when asked “for here or to go?” The clerk handed us a number, and I thought it was odd that we received a number for a to go order, but I didn’t say anything because I was already annoyed by the previous interaction. Turns out she rang it in as dine in, so we had to put lids on everything and bag it ourselves. Again, not a huge deal, but just shows the general lack of attention to detail from the clerk.I love Noodles, but I’ll definitely go to other locations from now on.
Atmosphere: 1
Food: 1
Service: 1
This noodles and company is one of the best I’ve been to, the customer service is awesome and the food is always hot n fresh. I know this location has had some rough spots, but I really think they are becoming a top tier restaurant! I took some time to read through other reviews, and one that really annoyed me was a complaint about the “fullness” of their bowl. Looking at the photo provided that was a normal serving size for noodles and company, if ya wanted more food ya coulda asked for extra instead of getting butt hurt at the 4th inch of empty bowl space. Give this place some slack before you write a review, ESPECIALLY if it is aimed at an employee! I’m not sure how much they get paid, but it ain’t enough to deal with your 5* restaurant “standards”
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wisconsin Mac & Cheese, Chicken Parmesan, Cheesy Garlic Bread, Rice Crispy, Buttered Noodles, Potstickers
Nasty! Not clean at all. Food is poorly made each time. They can't even see that their meatballs are way over cooked! They just blame it on the oven and that's how it's cooked...... we'll then get your oven checked!? DuhPoor attitude from staff too. They really don't care if things are good for you they are just there to get paid.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kat and her staff went ABOVE AND BEYOND to make my daughter’s birthday dinner extra special (she’d been begging to go for her bday for months). For a group of strangers to make a little girl’s day just a little bit more magical, it renews your faith in humanity and I cannot thank them enough for the experience.TOP customer service. Best Mac and Cheese hands down. And just truly kind and thoughtful people. Hope others get to experience the same on a normal day.Sappy Momma out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti with Marinara
Every time I eat at this noodles the food is dried out and old and somehow it still takes them forever to get my order even though it's not
Food: 1
Service: 1
NOT GOOD! Do not go to this location! I have been coming to this location for a few months. Came in tonight after a long day at work and just wanted food and to sit down and relax. The help all appear to be 6th grade drop outs and after I ordered, I was told I didn’t have the choice to eat my food in the restaurant and that since they were so busy, my order would get “lost”. The girl taking orders told me should bring it out then proceeded to bring out a bag and slammed it on my table. THIS STORE NEEDS TO HE SHUT DOWN BY CORPORATE!!! I am in the process of contacting corporate or a district manager to address this stores mis-management.
Atmosphere: 1
Food: 1
Service: 1
Our food was already at our table by the time we sat down and I think I just ate my new favorite meal this place was
Atmosphere: 5
Food: 5
Service: 5
Not only are all of the employees wearing sunglasses indoors which makes me wonder what they are on but today I found part of a broken off toothpick in my meal. Of course they are all quick to say that no one there chews on toothpicks. Hmmmm….. did I get part of someone else’s partially eaten meal mixed in with mine or what??? Needless to say I am disgusted and I won’t ever eat here again!!! I also can’t help but notice that not every review gets attention by corporate. It makes me wonder if they really care about their customers.
Atmosphere: 3
Food: 2
Service: 4
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