Panda Express
9563 S University Blvd, Highlands Ranch
(720) 344-9788
Recent Reviews
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Food was great, fresh and consistent. Assistant store manager Devy was very impatient with customers and rude and snappy with staff. As a previous shift leader, managements conduct was not on par with panda policy.
Panda Express is normally really bad and dry, but this one is really good. The GM cares and the kitchen is full of asian/Hispanic men who cook the food just right👌
Had a pickup order and was ready within minutes. Appreciate the nice and quick lunch service
The best
I absolutely love Panda Express! The food is always fresh and delicious, and the customer service is top-notch. A special shoutout to the manager, Debi—she’s truly fabulous. Every time I visit, she welcomes me with a warm smile and makes me feel right at home. It's clear she genuinely cares about her customers. This location stands out because of her and the wonderful team. Highly recommend!
I accidentally placed an order here (wrong location). The employee I spoke to on the phone helped me get the issue resolved. Really appreciate it!
Love the staff at this location! They're consistently cheerful and welcoming. The food is consistently good, with generous portions, and the Panda rewards program and survey rewards provide a good deal. As someone who works East Coast hours, I particularly appreciate that they're open by 10:00 when I typically take my lunch.
Food: 5
Service: 5
I’ve been coming to this Panda Express since 2017, the food has always been good, the reason I’m leaving this review is that I ordered the orange chicken today and there was a peanut in my food. I have a peanut allergy and I have had to carry an epi pen for as long as I could remember. I know these things happen but it’s just disappointing when it does. Hopefully someone from management will see this review and take action. If foods have allergens such as nuts, dairy, or seafood they should have their own serving utensils to minimize cross contamination.
Atmosphere: 5
Service: 3
Recommended dishes: The Original Orange Chicken
I come here often but the manager Debbie was very rude, she was rushing me no one was even behind me in line. 3rd choice didn’t even fill the small container up! she said it was one scoop that’s all I get. I said well once scoop should at least fill that little box up. She pretty much did the same with the other portions as well. Trying to save money one small scoop at a time?
Service: 1
Who doesn’t love orange chicken???!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, The Original Orange Chicken
Restaurantji Recommends
Gave me wrong order and thought I’d just eat it but it was disguising so drive back to ask for exchange and they wouldn’t exchange or refund. I don’t know what I was expecting. My fault for ever eating there to begin with. $10 lesson
Food: 1
Service: 1
I am genuinely concerned about a lot of these reviews. I come to this Panda Express often, and I get treated just as well as any of the other restaurants. The team and manager I see consistently are great, so I'm going to assume that this is new management based on these horrible and inaccurate reviews. But even the more recent 1 star reviews just seem off. These have to be very rare moments because I'm not seeing any of this whenever I come in. The food tastes fine, the workers are all friendly, and it obviously isn't doing too bad considering it's consistently busy during normal rush hours. The customers all look satisfied. Ignore the bad reviews!
Atmosphere: 5
Food: 5
Service: 5
Terrible service from the Chinese lady with glasses. I ordered 2 ducks of food and she only gave me 2 sauces. I asked for more and she told me that they were limited and she couldn't give me more. Bad service.
the didn’t give us the cookie for me and my daughter
Atmosphere: 1
Food: 2
Service: 2
Ordered and charged for 2 LARGE root beers and the cups were filled only half way.
Atmosphere: 2
Food: 3
Service: 1
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