Panda Express
9563 S University Blvd, Highlands Ranch
(720) 344-9788
Recent Reviews
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The last two times I’ve done orders here they mess up at least one of the plates. I don’t expect much from Panda but come on.
Atmosphere: 1
Food: 1
Service: 1
I’m not one to write reviews. In fact, I’m pretty sure this is the first review I’ve ever wrote but this location is awful. I showed up for a pickup order to which they told me I would have to wait an extra ten minutes for broccoli and beef. No big deal, I would rather have it fresh anyways. I got home with my food just to see the entirety of my chow mein was only cabbage. I could count the number of noodles on one hand. This was not the first time this has happened so I took the extra time to drive back arriving at 8:30 to find their doors locked. Google says they close at 9:30pm. I voiced my frustration to which the manager (Devy) said she could give me free store credit and that they only had rice left and I could have that. I said I would take the fried rice and credit but questioned why they couldn’t make new chow mein with there still supposed to be an hour before close. By this time two other guests walked in to which the manager Devy continued to tell them they were closed and there was no food left. Me, and the two other guest proceeded to tell her it wasn’t closing time and she was trying to close early to which she continuously denied. I left frustrated with what I thought was my fried rice just to get home and see it was white rice instead…awful location, awful management, awful service.
Absolutely horrible expierence here. We placed pick up order for a whole hour before they closed. When we got there the chow mein was mostly cabbage and they refused to make more saying they were “closing soon”. Devy was incredibly rude and impatient even shooing other customers away a good 30 mins before they closed.
Atmosphere: 1
Food: 1
Service: 1
Panda Express has been a really good dining experience for us. We all love there food and I have not had any problems with our orders. Everything has been as we ordered and it is piping hot. Which is nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Cream Cheese Rangoons 3, Veggie Spring Rolls 2, Build Your Own Plate - 2 Half Sides
Everyone here is so nice and provide an above average level of service for a fast food restaurant this is the best panda I have been too
Atmosphere: 5
Food: 5
Service: 5
I live closer to another Panda and come to this one instead. The food is always fresh and plentiful, the staff is friendly and sincere, and I always leave here with a great feeling. Today a customer waiting for food was so incredibly rude to a worker named Devy, and she was apologetic to him. He asked her questions and then talked over her responses, interrupting her and accusing her of not being sincere in her apology. I wish more people would get off their soapbox of privilege and be grateful for the world around us and the people who work hard to provide for the busy lifestyle. Devy had so much grace with this customer, and I hope everyone who comes here remembers to be as courteous as the incredible staff here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Cream Cheese Rangoons 3, Honey Sesame Chicken Breast
So dirty manager woman scoops the spills back in to the foof
Atmosphere: 1
Food: 1
Service: 1
What a rude manager and cook.
Atmosphere: 2
Food: 3
Service: 1
Food was great, fresh and consistent. Assistant store manager Devy was very impatient with customers and rude and snappy with staff. As a previous shift leader, managements conduct was not on par with panda policy.
Atmosphere: 2
Food: 5
Service: 3
Panda Express is normally really bad and dry, but this one is really good. The GM cares and the kitchen is full of asian/Hispanic men who cook the food just right👌
Restaurantji Recommends
Had a pickup order and was ready within minutes. Appreciate the nice and quick lunch service
The best
I absolutely love Panda Express! The food is always fresh and delicious, and the customer service is top-notch. A special shoutout to the manager, Debi—she’s truly fabulous. Every time I visit, she welcomes me with a warm smile and makes me feel right at home. It's clear she genuinely cares about her customers. This location stands out because of her and the wonderful team. Highly recommend!
I accidentally placed an order here (wrong location). The employee I spoke to on the phone helped me get the issue resolved. Really appreciate it!
Love the staff at this location! They're consistently cheerful and welcoming. The food is consistently good, with generous portions, and the Panda rewards program and survey rewards provide a good deal. As someone who works East Coast hours, I particularly appreciate that they're open by 10:00 when I typically take my lunch.
Food: 5
Service: 5
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