Panera Bread

Thank you Derek!!! 10out10

Service: 5

The sign said cash only, but the kiosk was working, so I placed my order there. Not a single employee greeted or acknowledged me the entire time. My lunch sat on the counter for quite a while before I finally went up to ask if it was mine—only to be met with an annoyed look. As I walked away, I overheard the same employee complaining that she needed a day off.

Panera used to feel so warm and welcoming, but this visit felt the opposite—almost like stepping into the twilight zone.

Atmosphere: 1

Food: 3

Service: 1

My husband ordered soup and sandwiches for me to pick up. I asked who I assumed was the manager if she had an order for me and she looked at the screen and said no. I called my husband to make sure of the location and he said he received an email saying it was ready. I then told the same lady what my husband said and she then told me to see the cashier. I was there longer than I needed to be. His sandwich and soup was fine but I had ordered tomato basil bread and soup but received more like Italian bread. I’ve had their tomato basil bread and it definitely wasn’t that. Also I received more like 1/4 of a sandwich instead of 1/2. I felt like the employees were not happy. Seemed disorganized and no one ever smiled. Not sure if I’ll be going back there again.

Food: 2

Service: 1

I can't eat here anymore. The restaurant is so dirty. It also smelled like they had a sewage backup. Crumbs all over the floor, benches and seats. The handle of the creamer was sticky. Maybe they are understaffed from corporate change but they lost this customer.

Atmosphere: 1

Food: 1

Service: 3

The food was decent but the restaurant was incredibly dirty! Plates and bowls stacked high; trash full to the top. I’m not sure we will come back to the location as we have seen a steady decline here with workers not happy at all. I blame management for this one!

Atmosphere: 1

Food: 3

Service: 3

Went to meet friends for an afternoon snack. I had an Oatmeal Raisin and Berry Cookie. It was fabulous.

Atmosphere: 5

Food: 5

Service: 5

Placed a order at 11:50 said it was ready at 12:02 and then get there still not ready it’s close to 12:30 and still not done

Elizabeth was not kind I asked for my pickup order and she yelled out the name to the staff and handed it off not even a hello or any attempt of human interaction was off putting 😔

Atmosphere: 1

Service: 1

Ok place to meet with business partners and get a drink or maybe even lunch.

Atmosphere: 2

Food: 2

Service: 2

So overpriced and didn't get the chicken on my chicken salad. We did go about 20 minutes to closing and by the time I got home and settles in to eat, they were already closed, so couldn't call or go back. I got their summer type salad with chicken (well) and fruit. Chick Fil A has a much better salad, similar, but ay least twice the size and for less money.

Atmosphere: 3

Food: 2

Service: 3

Staff could care less about customer service. Worst experience I’ve had at a Panera

Atmosphere: 1

Food: 2

Service: 1

Happy customer

Atmosphere: 5

Food: 5

Service: 5

Panera is a go-to for healthy meals that taste good!

Atmosphere: 5

Food: 5

Service: 5

I have not been to Panera in years, but the quality has absolutely declined to dog food. The half-salad, half-sandwich was awful. The salad was all iceberg lettuce, the dressing was oversaturated and sugary with absolutely no flavor (a few strawberries were ok). It was $31 for two lunch half-and-half. The service was miserable. They have absolutely gone downhill.

Staff was super rude to me this morning for no good reason.