Papa Johns Pizza

Ordered pizza a few weeks ago for pick up. Showed up and pizza ingredients were not right. I discussed with the employee at the register, who said they were correct per the order. Instead of arguing, I left and called the manager. A big thank you to the manager, because they made it right. Just picked up pizza this evening and it was perfect! Thanks to Joel as well for the help this evening!

Atmosphere: 5

Food: 5

Service: 5

This local is very non-consistent. We’ve had exceptional food, but our last order had a lot of crust with no toppings. Verges were minimal and haphazardly placed. Ended up adding to the pizza to make it edit.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Garden Fresh Pizza

Ordered two pizzas and cheese bread this evening for pick up. We’ve ordered from this location before, but this will be the LAST time that we ever order from them! The pizzas tasted horrible and ended up throwing them away. There was virtually no sauce, no cheese, and no toppings on them. They should have been sold as flavored bad bread, but certainly not pizza.

Food: 1

Screwed up my pizza. Manager was unavailable to fix, never heard back from support email.

Food: 1

Service: 1

The family ordered up some pizzas from Papa John's and we were delighted with the ease of ordering online and the great service when we picked it up

Atmosphere: 5

Food: 5

Service: 5

Wow. I know how I'm about to sound leaving this review, don't care. Totinos Pizzas that you pop into the toaster oven came out better than this. New York style? Really? We asked for extra sauce on the pizza, instead we got no sauce. NONE. At least the Oreo bites would be good right? No dipping sauce for them. Either this location sucks or Papa Johns really went down hill. I promise you, for the same price, the 12 dollar Veggie pizza at Little Caesars is better. What a disappointment.

Atmosphere: 1

Food: 1

Service: 1

Lots of great toppings but the gluten free crust is terrible!!!! Might as well be eating cardboard. The best gluten free crust can be had if you would order from us foods or shamrock and order sweet escapes crust!!!!! With the amount you charge for a tiny GF pizza I would have expected something special. 22.00 for a personal pizza is ridiculous

Food: 3

Service: 5

I ordered over phone, apparently to a call center...I told them the price on menu said $12 not $22.They said I could get it for $18, but not $12.I went to pickup, and showed them the $12 price.They said no problem we'll take care of you.That's Fantastic Customer Service!The only thing that would've made it better would've been delivery Service. But we live too far away. No worries.We will definitely be back!Thank you papa johns staff highlands ranch, Littleton Co!

Not sure what goes on here but we made a $100 order and a few mins later got an email that it was canceled.. just canceled. No reason. It was even for a pickup they didnt even have to deliver anything.

Atmosphere: 1

Food: 1

Service: 1

Papa John's has always been my preference in terms of the best pizza and ingredients. I came here today for a carryout of two large create-your-owns for my birthday lunch and was not disappointed at all! The pizza looks and tastes delicious (excuse the picture of after we had already started chowing down) and the customer service and energy in the store was amazing!

Food: 5

Service: 5

I don't normally have issues with this place but last night really left a sour taste in my mouth. I ordered a pizza online 25 minutes before the closed and I was told it would be ready in 10-15, but instead of them completing my order they waited the 25 minutes until close and then cancelled my order. I was in disbelief considering I was sitting outside the store waiting for my food to be done. A big disappointment to experience.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Create Your Own 1 Topping Pizza

We ordered delivery on a Sunday evening. An hour and a half later, we received half our order. We called back and they said it had been left at the store and the driver was bringing it. An hour later, we still had not received the rest of our food, though they said it had been delivered. Checked the front door, and our cold food was sitting outside, never having received a knock or anything to let us know it was there.We brought it in and opened up the box to see part of it had been eaten by either a store employee or the driver. This is HIGHLY unprofessional and unsanitary.

Food: 2

Service: 1

Worked here for 16 years as a driver. One of my 4 children has worked here also. It's a fun side job and full time for most. I work 2 jobs. We have had our ups and downs, good and tough times. This company was originally Franchise owned. Then corporate took over. It is currently Franchise owned. The current Franchise owners have proved they care about this store and employees. They employ "HUMANS" who have HEARTS, BRAINS and RENT to pay. Our customers are its lifeline. Please continue to support our store and employees. I have worked with so many good people. Forged so many friendships. Don't have a bad thing to say. Love their pizza (doesn't give me heartburn like other competitors)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own 1 Topping Pizza

We have ordered from them for years. We don't usually have a problem, and usually always pick up. But tonight we ordered delivery and our pizzas where horrible almost inedible. We ordered the works no mushrooms or olives and it came with what seemed like extra. Our BBQ pizza had so much sauce we literally scraped it off. When I called and the generic operator answered I asked for the manager, some employee answered and said he's only authorized to give me 20% off next order. That didn't even cover the cost of one pizza and both I ordered where not edible. When he finally "talked " to a manager I was supposedly given a free pizza but it hasn't yet showed up on my account.

Atmosphere: 1

Food: 2

Service: 3

Manager fixed delivery problem

Food: 1

Service: 1