Wendy's
9365 Hepburn St, Highlands Ranch
(720) 348-2906
Recent Reviews
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They still suck just care about your job a lil and you can do much better
Do NOT eat before a movie. I went here once before a movie at AMC and thought it would be a good idea to get a frosty. The explosive diarrhea hit shortly after the movie started. Unfortunately the cleaners paid the price for it…
Still better than Del Taco
Got a single. Bun was cold.
Excellent service. Moving swift during lunch rush. It's always nice to see pep in their step. Went above & beyond asking/suggesting if I want to add onion to my chili (which I forgot but YAS!) Property is well taken care of outside. (Drive Thru). Pleasant lunch break. 👍👍
Asked for no mayo and had mayo on burger. Aargh
gave me 2 uncut slices of back on my fries and didn’t give me extra ketchup on my burgers
Typical fast food. Seemed clean inside, fairly decent pace in ordering food
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Baconator
This Wendy's is hot garage.
Went through the drive-thru and got fries and a frosty. I checked the fries before leaving the parking lot. They were very brown, cold and limp. I went inside to replace and the entire floor was being mopped in the middle of the day (3pm). I had to carefully pick my way through the wet floor to get to the counter. I was very polite but they immediately called the manager. He looked at the fries and had them put some replacement fries in the fryer. The replacement fries I got were hot but still VERY brown. From my days in fast food many years ago, I remember that brown fries usually mean dirty oil. I don't know why the entire floor needs to be mopped in the middle of the day, just spot clean and mop everything just before closing.
Atmosphere: 2
Food: 2
Service: 5
Thank you Sophia and Kaitlyn you both were very nice and were so helpful! I highly recommend this store to anyone! Especially when they have such amazing employees that work there!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What a friendly place. The wait was worth it as it came out fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Sandwich, Spicy Chicken Sandwich
Food was fresh, service was super poor, and the drive through line took forever.
Food: 4
Service: 2
This was one of the worst burgers I have ever had at a Wendy's. Classic case of over promise and under deliver by good ole corporate America. Stopped in for a burger and fries and spoke directly to the Shift Manager and requested everything fresh please. The fries I received were stale. I took the fries back and reiterated Fresh Fries please. The burger I received was on a stale hard bun probably from the deepest bottom of the bag along with the dryest meat patties I have ever received. And to top it off the Frosty I ordered was half melted. What is going on with Wendy's? Almost every Wendy's I visit serves half melted Frosty's. If a Shift Manager cannot get me what I ask for then who can ? And to add to it the manager went ahead and told everyone what I had said and the snarky looks were abundant. Im done with this location.
I just noticed none of the reviews have an actual response from the owner of this location prooving once more they just dont care.
Food: 1
No seasoning on fries or burger. And why ask me what kind of sauce I want if you're too lazy to even put it in the bag? Sorry you failed high school but don't take it out on people just trying to get lunch.
Food: 1
Service: 1
Why offer promotional menus items if you're not going have them available?
Atmosphere: 4
Food: 3
Service: 4
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