I requested a foot long Italian bmt on flat bread. I was told that was not an option you could only get one size. I was confused but decided to allow the employee to make my sandwich. She put all of the toppings on one end and then folded my flat bread like a burrito. Oh and all of the bread was stale and hard as a rock.
Atmosphere: 3
Food: 2
Service: 1
M Moore
Aimee went above and beyond to make sure I got the sandwich just the way I wanted it. Fantastic service and the remodel of the place makes it feel clean and new.
Atmosphere: 5
Food: 5
Service: 5
Legean Walker
This is my go to Subway in the area. While the food is good, I became a return customer because of the service. Aimee Wood is very helpful, courteous and knows her business!! She is always eager and willing to help out with suggestions on how to get you that perfect sub. I like to mix things up from time to time and no matter what I throw her way, she always knows the thing that will make it one step better. I have yet to not like one of her recommendations! Her willingness to always help, excellent customer service and knowledge of her craft keeps me coming back again and again. Highly recommend this Subway spot in Johnstown, CO if you are ever in the area and ask for Aimee...she is the only one I let put together my perfect sub!
Atmosphere: 5
Food: 5
Service: 5
Cody Hulstrom
Where in the world is management? Two new employees struggling to figure out what to do.. messed up my wrap and my wife's sandwich. Not thier fault, its the owner/ manager fault 100%. Show up to work and train your employees.. And clean up all the construction supplies. Pretty disappointing.
Atmosphere: 1
Food: 2
Service: 1
Jason Pitts
Ive been going to this Subway for 15yrs and the new owner has destroyed this Subway. The last 3 times I have came in for dinner, they have 1 person working in the store, causing me to wait 30+ minutes for my food. (No fault to the employees, they are doing what they can, by themselves.)
Also the food is not FRESH, they make the bread in the morning, so by dinner the bread is hard as a rock, and there out of some breads. (Owner if you don't believe me, try your bread at 6pm, then go to another Subway and see the difference. Subway's biggest pitch is that it's fresh food.
Atmosphere: 1
Food: 1
Service: 1
Carlos Ortiz
I have gone to this subway for years and this is the first time I’m was left disappointed in the food and service. I ordered a cold cut trio and the kid behind the counter had little to no training! Where’s management to help this kid out. They were out of also everything the bread was hard once I went to eat my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Jose
Ordered a grilled chicken sandwich and got something that looked (and tasted) like plain boiled chicken cubes. No grill marks, no flavor, just dry and bland. It was honestly so gross I couldn’t even finish it. Disappointing.
Atmosphere: 3
Food: 1
Service: 1
Jacob Norton
Aimee was absolutely wonderful! She was very kind. Food was great
Atmosphere: 5
Food: 5
Service: 5
Arela Fannin
Ash made the best sandwich, was polite and kind with prompt service. Thank you for your time today and the store remodel is going along great
Atmosphere: 4
Food: 5
Service: 5
Kelly
Aimee made our experience with subway comfortable and was very kind and courteous I will absolutely return to and recommend this place
I can’t rate the food, as I never got it. Order placed at 4:10. Ready for pick up at 4:30. Show up after 4:30. No food. 2 people in front of me. Only 1 employee working. I leave at 4:45 empty handed. Call at 4:55 to see if it’s ready yet. Nope. Call again around 5:05 to see if it’s ready. Nope. Apparently making a sandwich takes over an hour.
Atmosphere: 1
Service: 1
Ms Williams
Imagine being blocked an entry into subway because of your color and employees of subway allowing such irate behavior from their customers. Even with reaching out to subways employees on duty nothing being done in response. I’m quite sure this will be dismissed just like every other hate crime that happens within Johnstown and for Collins
Atmosphere: 1
Service: 1
Timmy Hawkins
The manager is a nice guy and a great conversationalist. His positive attitude will take him far in life. Plus, he's absolutely hilarious!
Atmosphere: 5
Food: 5
Service: 5
Maranda Spillane
I highly recommend not going to this subway. I placed a pickup order on a Saturday afternoon around lunch. We waited 30 minutes past when our order was supposed to be ready. We finally got the workers attention at the counter so we could cancel the order. He told me I would have to wait for him to finish everyone in the store and 3 more online orders before he would start mine. I asked him to cancel it and he told me, “no that is on you”. I can’t believe they schedule 1 person to work a weekend during lunch rush let alone someone as rude as he was. I tried calling on Monday to get a refund and the manager was also rude and wouldn’t help me. He told me there is nothing he can do to get my money back. Tried to file a dispute with my bank and I can’t because it has to be over $25. Never again will I go here, I will gladly drive to Greeley next time.
Atmosphere: 1
Food: 1
Service: 1
Kyke L
I walked in on Friday, September 27 for a sandwich. I was greeted by someone cleaning the tables. When I approached the counter, no greeting was made. Enrique and a soft, chubby looking girl with black lipstick said she would be with us in a min after being there for 2 minutes or so. After that, she made our sandwiches slower than any sandwich shop I’ve been in before. During the process, she was cursing like a sailor with Enrique about some sandwich bread. After this was done, we attempted to pay. We had a coupon that had expired and Enrique said we can’t take that. Which is fine and I’m okay with that. Just horrible service from two people who would rather be doing anything than representing the the owners and the brand with even decent service.
I requested a foot long Italian bmt on flat bread. I was told that was not an option you could only get one size. I was confused but decided to allow the employee to make my sandwich. She put all of the toppings on one end and then folded my flat bread like a burrito. Oh and all of the bread was stale and hard as a rock.
Atmosphere: 3
Food: 2
Service: 1
Aimee went above and beyond to make sure I got the sandwich just the way I wanted it. Fantastic service and the remodel of the place makes it feel clean and new.
Atmosphere: 5
Food: 5
Service: 5
This is my go to Subway in the area. While the food is good, I became a return customer because of the service. Aimee Wood is very helpful, courteous and knows her business!! She is always eager and willing to help out with suggestions on how to get you that perfect sub. I like to mix things up from time to time and no matter what I throw her way, she always knows the thing that will make it one step better. I have yet to not like one of her recommendations! Her willingness to always help, excellent customer service and knowledge of her craft keeps me coming back again and again. Highly recommend this Subway spot in Johnstown, CO if you are ever in the area and ask for Aimee...she is the only one I let put together my perfect sub!
Atmosphere: 5
Food: 5
Service: 5
Where in the world is management? Two new employees struggling to figure out what to do.. messed up my wrap and my wife's sandwich. Not thier fault, its the owner/ manager fault 100%. Show up to work and train your employees.. And clean up all the construction supplies. Pretty disappointing.
Atmosphere: 1
Food: 2
Service: 1
Ive been going to this Subway for 15yrs and the new owner has destroyed this Subway. The last 3 times I have came in for dinner, they have 1 person working in the store, causing me to wait 30+ minutes for my food. (No fault to the employees, they are doing what they can, by themselves.)
Also the food is not FRESH, they make the bread in the morning, so by dinner the bread is hard as a rock, and there out of some breads. (Owner if you don't believe me, try your bread at 6pm, then go to another Subway and see the difference. Subway's biggest pitch is that it's fresh food.
Atmosphere: 1
Food: 1
Service: 1
I have gone to this subway for years and this is the first time I’m was left disappointed in the food and service. I ordered a cold cut trio and the kid behind the counter had little to no training! Where’s management to help this kid out. They were out of also everything the bread was hard once I went to eat my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Ordered a grilled chicken sandwich and got something that looked (and tasted) like plain boiled chicken cubes. No grill marks, no flavor, just dry and bland. It was honestly so gross I couldn’t even finish it. Disappointing.
Atmosphere: 3
Food: 1
Service: 1
Aimee was absolutely wonderful! She was very kind. Food was great
Atmosphere: 5
Food: 5
Service: 5
Ash made the best sandwich, was polite and kind with prompt service. Thank you for your time today and the store remodel is going along great
Atmosphere: 4
Food: 5
Service: 5
Aimee made our experience with subway comfortable and was very kind and courteous I will absolutely return to and recommend this place
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I can’t rate the food, as I never got it. Order placed at 4:10. Ready for pick up at 4:30. Show up after 4:30. No food. 2 people in front of me. Only 1 employee working. I leave at 4:45 empty handed. Call at 4:55 to see if it’s ready yet. Nope. Call again around 5:05 to see if it’s ready. Nope. Apparently making a sandwich takes over an hour.
Atmosphere: 1
Service: 1
Imagine being blocked an entry into subway because of your color and employees of subway allowing such irate behavior from their customers. Even with reaching out to subways employees on duty nothing being done in response. I’m quite sure this will be dismissed just like every other hate crime that happens within Johnstown and for Collins
Atmosphere: 1
Service: 1
The manager is a nice guy and a great conversationalist. His positive attitude will take him far in life. Plus, he's absolutely hilarious!
Atmosphere: 5
Food: 5
Service: 5
I highly recommend not going to this subway. I placed a pickup order on a Saturday afternoon around lunch. We waited 30 minutes past when our order was supposed to be ready. We finally got the workers attention at the counter so we could cancel the order. He told me I would have to wait for him to finish everyone in the store and 3 more online orders before he would start mine. I asked him to cancel it and he told me, “no that is on you”. I can’t believe they schedule 1 person to work a weekend during lunch rush let alone someone as rude as he was. I tried calling on Monday to get a refund and the manager was also rude and wouldn’t help me. He told me there is nothing he can do to get my money back. Tried to file a dispute with my bank and I can’t because it has to be over $25. Never again will I go here, I will gladly drive to Greeley next time.
Atmosphere: 1
Food: 1
Service: 1
I walked in on Friday, September 27 for a sandwich. I was greeted by someone cleaning the tables. When I approached the counter, no greeting was made. Enrique and a soft, chubby looking girl with black lipstick said she would be with us in a min after being there for 2 minutes or so. After that, she made our sandwiches slower than any sandwich shop I’ve been in before. During the process, she was cursing like a sailor with Enrique about some sandwich bread. After this was done, we attempted to pay. We had a coupon that had expired and Enrique said we can’t take that. Which is fine and I’m okay with that. Just horrible service from two people who would rather be doing anything than representing the the owners and the brand with even decent service.
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