RACISTS! We were the only Latinos in line and they messed our order up and then instead of fixing the problem right away they proceeded to make every single other customers order in line before they even attempted to try to fix our order! This is the worst store I've ever been to and will not be returning until they fix the problem of hiring racist people.
Julio Mira
Walked in and was told to wait 15 minutes because they where slammed with online orders! This is unacceptable either lack of workers or lack of wanting to do the work not sure but I was on my lunch not going to wait 15 minutes I’ll go to firehouse subs instead smh
Service: 1
That One Kid!
Bad service , too rushy while I was translating to my mother . Not good service at all chubby woman with cheese on her body had bad service she sweat all over my salad I need a refund
Atmosphere: 1
Food: 1
Service: 1
Richard Van Rikxoord
Sandwiches are constantly horrible. Made poorly, messy, condiments are either heavy or non existent, employees seem like they have something better to do with their time than work.
Atmosphere: 1
Food: 1
Service: 2
Angela Harper
Ben and the other employee had great customer service in preparing our sandwiches and genuinely made is feel welcome! Great job!
Atmosphere: 5
Food: 5
Service: 5
JonPaul Dunstan
I always order online given I have a 15 minute window to get food and get back to work. My online order is almost always ready as soon as I arrive. Though this is the 3rd time there were missing ingredients in my sandwich. I get the same thing all the time. A simple BLT. How do we keep forgetting the Tomato in a BLT? For those that don’t know. BLT stands for Bacon Lettuce Tomato. Only things extra I add is mayo and honey mustard.
Atmosphere: 2
Food: 1
Service: 3
Lauren Bain
Second time they've left off things I've ordered and stale bread :(
Josh
I walked in and waited for at least 5 minutes for any worker to acknowledge me
Atmosphere: 3
Food: 4
Service: 2
brian nichols
The incompetence in this shop is insane. Don't know their own sandwiches or how their made. And can't figure out how to work as a team to get food out.
This isn’t directed at the one employee that was working by herself, just to preface what I’m about to say.I get that it’s early in the morning and breakfast probably isn’t a busy market, but if I place an online order and arrive by the pickup time, that order should already be done or well on its way. I’m not understanding why it isn’t being prepared until I walk in the door and taking close to 20 minutes beyond that.From what I could tell, there was just the one employee at the store (not the manager) doing all of the prep and trying to manage orders by herself.The store opens at 8 a.m., but yet the second employee and the manager don’t show up until well after 9 a.m.?Seems like the one showing up on time should be the one with the salary.On top of all of that, I went to take a bite and the eggs weren’t fully cooked. I had to finish cooking the sandwich before I could eat.90% of the time that I visit this location, I’m greeted with an attitude. There are a few kind employees (the girl this morning being one of them) but the manager gives the vibe that she’d rather be anywhere else.I get it - the food industry isn’t fun, but being efficient can make it a lot easier for everyone.Also, this was the second time in a row that I ran into this in this time frame for the same order (two sandwiches).
Food: 1
Service: 2
Shawn
Great place to stop for a quick sandwich. The coupons I received in the mail worked here but they have a few sandwiches that they don't allow you to use the coupons with.
Atmosphere: 4
Food: 5
Service: 5
Rick
Awsome Food and Service. Today other customers and I were greeted very warmly when we entered the store which isn’t usually the case at other locations!! Love the BOSS!
I am genuinely very confused about the negative reviews on here? Granted, I will say, every time I have gone, it has been completely dead or maybe like... one other person ordering, so that could be a factor. I tend to go at off-hours, apparently.That being said, the staff here are really nice. I typically order online but have done a couple in-store orders. It's usually this same girl with glasses and she's very nice. Sometimes its someone else, point is though, staff is very polite and helpful.Also, delicious sandwiches! I'm kind of picky with how my sandwich turns out and they ALWAYS do it right, even for online orders!
Atmosphere: 5
Food: 5
Service: 5
Jen Sue
I waited in line and saw a woman with a tattoo on her neck making sandwiches. Then she reached over and touched the computer and told the gentleman's total. The cashier came back with a bag of lettuce and handed it to the girl with the tattoo on her neck. She then opened the bag of lettuce with the same glove she used for the computer. The cashier touched her mask several times while touching the computer. I cannot eat at this place. I walked out.
RACISTS! We were the only Latinos in line and they messed our order up and then instead of fixing the problem right away they proceeded to make every single other customers order in line before they even attempted to try to fix our order! This is the worst store I've ever been to and will not be returning until they fix the problem of hiring racist people.
Walked in and was told to wait 15 minutes because they where slammed with online orders! This is unacceptable either lack of workers or lack of wanting to do the work not sure but I was on my lunch not going to wait 15 minutes I’ll go to firehouse subs instead smh
Service: 1
Bad service , too rushy while I was translating to my mother . Not good service at all chubby woman with cheese on her body had bad service she sweat all over my salad I need a refund
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are constantly horrible. Made poorly, messy, condiments are either heavy or non existent, employees seem like they have something better to do with their time than work.
Atmosphere: 1
Food: 1
Service: 2
Ben and the other employee had great customer service in preparing our sandwiches and genuinely made is feel welcome! Great job!
Atmosphere: 5
Food: 5
Service: 5
I always order online given I have a 15 minute window to get food and get back to work. My online order is almost always ready as soon as I arrive. Though this is the 3rd time there were missing ingredients in my sandwich. I get the same thing all the time. A simple BLT. How do we keep forgetting the Tomato in a BLT? For those that don’t know. BLT stands for Bacon Lettuce Tomato. Only things extra I add is mayo and honey mustard.
Atmosphere: 2
Food: 1
Service: 3
Second time they've left off things I've ordered and stale bread :(
I walked in and waited for at least 5 minutes for any worker to acknowledge me
Atmosphere: 3
Food: 4
Service: 2
The incompetence in this shop is insane. Don't know their own sandwiches or how their made. And can't figure out how to work as a team to get food out.
Atmosphere: 1
Food: 1
Service: 1
Sammie was slapping!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This isn’t directed at the one employee that was working by herself, just to preface what I’m about to say.I get that it’s early in the morning and breakfast probably isn’t a busy market, but if I place an online order and arrive by the pickup time, that order should already be done or well on its way. I’m not understanding why it isn’t being prepared until I walk in the door and taking close to 20 minutes beyond that.From what I could tell, there was just the one employee at the store (not the manager) doing all of the prep and trying to manage orders by herself.The store opens at 8 a.m., but yet the second employee and the manager don’t show up until well after 9 a.m.?Seems like the one showing up on time should be the one with the salary.On top of all of that, I went to take a bite and the eggs weren’t fully cooked. I had to finish cooking the sandwich before I could eat.90% of the time that I visit this location, I’m greeted with an attitude. There are a few kind employees (the girl this morning being one of them) but the manager gives the vibe that she’d rather be anywhere else.I get it - the food industry isn’t fun, but being efficient can make it a lot easier for everyone.Also, this was the second time in a row that I ran into this in this time frame for the same order (two sandwiches).
Food: 1
Service: 2
Great place to stop for a quick sandwich. The coupons I received in the mail worked here but they have a few sandwiches that they don't allow you to use the coupons with.
Atmosphere: 4
Food: 5
Service: 5
Awsome Food and Service. Today other customers and I were greeted very warmly when we entered the store which isn’t usually the case at other locations!! Love the BOSS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Oven Roasted Turkey Melt Footlong Melt
I am genuinely very confused about the negative reviews on here? Granted, I will say, every time I have gone, it has been completely dead or maybe like... one other person ordering, so that could be a factor. I tend to go at off-hours, apparently.That being said, the staff here are really nice. I typically order online but have done a couple in-store orders. It's usually this same girl with glasses and she's very nice. Sometimes its someone else, point is though, staff is very polite and helpful.Also, delicious sandwiches! I'm kind of picky with how my sandwich turns out and they ALWAYS do it right, even for online orders!
Atmosphere: 5
Food: 5
Service: 5
I waited in line and saw a woman with a tattoo on her neck making sandwiches. Then she reached over and touched the computer and told the gentleman's total. The cashier came back with a bag of lettuce and handed it to the girl with the tattoo on her neck. She then opened the bag of lettuce with the same glove she used for the computer. The cashier touched her mask several times while touching the computer. I cannot eat at this place. I walked out.
Atmosphere: 1
Food: 1
Service: 1
Loading...