Chipotle Mexican Grill

Very racist staff. Went to ask a question and the manager said he didn't speak Spanish and none of the staff speaks English? Aaw them walking on the back counter, and not wash it after walking on it. They need to be more clean and speak with customers. I later went back and was told the manager did speak English but does not unless he has to.

Atmosphere: 1

Food: 2

Service: 1

Asked for extra chicken, the guy added it like it was coming out of his paycheck. 5 dollars for 3 pieces of chicken.

I have loved chipotle my whole life. In the past few years I’ve had nothing but awful experiences. Across the nation Chipotle workers seem disgruntled and upset, the good quality is poor, and the restaurants are messy. This chipotle is like a pleasant blast from the past. The food is good, tastes like chipotle is supposed to and is consistent high quality every time. The employees are so kind and don’t skimp you on portions. This is the best chipotle I’ve been to in 7 years. It is incredible.

Atmosphere: 5

Food: 5

Service: 5

Shanghai 360 refused to offer refills, so I went to this location and asked to pay for a refill and they were kind enough to give me a discounted refill, but I suggest buying a drink from chipotle as they offer free refills to their patrons.

Thank you so much!! From travelers out of state who drove to this mall after 2 hours in the car from where we’re staying while here. You made our day!

Atmosphere: 5

Food: 5

Service: 5

Was traveling from Texas. I used my card at chipotle inside the food court on a Tuesday. By Thursday night someone had racked up charges at a Walmart 3 hours north of me. When I called my bank it all narrowed down to me using my card at this chipotle and an employee stealing my information. When I called to inform the manager what had happened he was uninterested. Don’t wish this upon anybody. Do yourself a favor and skip this location. Food was great. However stealing bank information is not.

Food: 4

Service: 1

The staff were in a rush despite the lack of customers and kept talking over me when I was making my order. They were in such a rush they put on the wrong toppings. If you want the wrong order fast then this is the place for you.

Atmosphere: 2

Food: 4

Service: 2

Hate to leave a 1 star review but this place gave me terrible food poisoning on June 5. Had a few bites that tasted sour and not right and 5 hours later I was incredibly sick. I might still go to chipotle’s but never this one in the mall again

Literally have 5 workers standing around doing nothing and waiting forever for someone to come help and I really wasted my time waiting for 7 minutes. Go to Charley’s next door, quicker service for sure

Why do you guys act like giving an adequate scoop of food comes out of y'alls paycheck lmao.

Unfriendly staff and ridiculous fat in both beef and carnitas. Paid $5.60 for extra fat, lovely

No flavor in the food. Should of just went to the one by my house

Unfortunately, the chicken bowl I ordered wasn’t very good. The portions were smaller than usual, they were out of multiple ingredients, and the chicken wasn’t very well seasoned nor was it warm. The employee was very nice but was franticly trying to prepare my bowl. It didn’t look like they were short staffed and there was only myself and one other person in line.

Atmosphere: 3

Food: 1

Service: 3

They were so sweet food was good and the kids their were nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos

Food is ok, have had problems with finding bones in chicken- constantly forget parts of my meal or are put together sloppily.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Guacamole, Chips, Salad, Bowl, Burrito, Burrito Bowl, Quesadilla, One Taco, Side of Guacamole, Tacos

The worst customer service ever, manager was rude as well.. do better

Atmosphere: 1

Food: 1

Service: 1