A&W Restaurant
2604 Main St, Longmont
(303) 776-6560
Recent Reviews
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The 'chicken potpies' are great and a good value @ $4.99. My chicken potpie was tasty, hearty, warm, full of chicken.
Atmosphere: 4
Food: 5
Service: 5
This location never has disappointed us! Our sandwich is stacked and chilli fries, hot and fresh! Thanks for another delicious meal on Sunday with my daughteršš¼šš¼š«¶š¼š
Atmosphere: 5
Food: 5
Service: 5
The food here is horrible. The burger was so off tasting i took one bite and threw it away. The fries were good but the portion was so small. Left a lot to be desired
Ordered two chili dogs with extra chili and onions. When I got home I was disappointed because there wasn't extra chili and there were no onions so I simply called them and I told them what happened and that I hadn't made it all the way home. They said as long as I can bring them the receipt that I paid that they would refund me or give me the right order so I headed down there and the lady was super nice. She didn't even ask to see the receipt. She understood and with a smile and good service gave me my right order.
Atmosphere: 5
Food: 5
Service: 5
Drive thru guy at 155 on 12/20 was extremely rude. He even slammed your window. He clearly did not want to working.
Learn to take an order. Repeat the order back- order always messed up when ordering here.
1st was the price you are charging for a 6 piece chicken tender only, is freaking highway robbery! 2nd, I had to wait over 10 minutes in the parking lot for my food. 3rd when I finally got it half my order was cold and wrong! Plus she forgot to bring out my drink. Terrible all around.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru today ordered the papa burger meal. I was so disappointed with the hamburger it was so salty I barely ate half and threw the rest away. A and w used to have the bedt hamburgers what happened to the quality???
Employee was fondling and playing with the mouth of my cup as he read my order and I made sure to not lose sight as he went over to the machine and filled it up with my drink. I asked politely if he could not do that in the future, and he denied touching the cup at the top, I would have just driven away if he said OK but thatās not okay to lie to me when I watched you do it. I get you donāt realize what you do with your hands sometimes but food safety is very important to me. This is the first time in my life iāve ever asked to talk to the manager. The manager came over and said sheād remake it which isnāt even what I asked for, I just wanted accountability and some kind of response to be more cleanly. Instead I was told by the manager that she made my drink and he didnāt even touch the cup like that, and said āwell, we remade itā.
They obviously donāt take food safety seriously. I also left an honest review of 1 star food quality because it was genuinely worse than a microwaved meal and I have low standards.
Atmosphere: 1
Food: 1
Service: 1
Went through drive through.After driving for a while, realized we only received half the items I paid for.Cheeseburgers had more mustard than a German dipping sauce.Wouldnāt recommend stopping here.Editing to respond to restaurant reply below. I am not interested in contacting Erika for any reason. This is a review for my first time experience at this place and it was horrible. I will not be returning. This is your establishment to create which ever experience you want for your customers and we had a bad one.Forgot to mention above that the cheeseburgers were cold as well.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great customer service "Isaiah" NOT! I ordered a cheeseburger and was missing a bun.
Atmosphere: 1
Food: 1
Service: 1
After waiting for a ridiculous 15 minutes in the drive through it turns out they were out of root beer! That is all I came there for.
How am I supposed to eat a chicken pot pie without a fork? No one cares here!
Atmosphere: 1
Food: 1
Service: 1
Getting ANY help in the lobby is nearly impossible. Drive through is fastest option, which is a shame. Lady who took our order was rude and our order took almost 10 minutes with no communication on their part.
Atmosphere: 1
Food: 1
Service: 1
Had a great experience at the A&W/KFC today. I know their rating is pretty low so Iām sure itās hit or miss, but today the customer service was spot on.
Atmosphere: 5
Food: 5
Service: 5
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