Chick-fil-A
215 Ken Pratt Blvd, Longmont
(303) 772-9642
Recent Reviews
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Sawyer is awesome give him some compliments for me
Atmosphere: 5
Food: 5
Service: 5
Reinventing drive through experience❤️❤️
The food is never disappointing, employees are always friendly
Atmosphere: 5
Food: 5
Service: 5
It is what it is. I wish there was one in Boulder!
Atmosphere: 5
Food: 5
Service: 5
Drive-thru was a quick, pleasant experience, just like every other Chick-fil-A I've been to
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service. Unmatched. Went through the drive thru and got back to work with no chicken on my salad. I called and talked to the manager and she had my corrected order delivered to my workplace. I’ve had many problems like this at other restaurants/fast casual dining and never have I had such a swift and pleasant response. Thank you! Frequent this store and this just solidified my choice!
Atmosphere: 5
Food: 5
Service: 5
I have to take a moment and leave an honest review after countless similar experiences here – in hopes that it will help improve the overall situation happening at this Chick-fil-A.
For perspective – I grew up in Florida and just moved to Colorado. Chick-fil-A in Florida is a very very common thing. There is pretty much one every 5 mile radius. I realize of course, that is not the case here in Colorado, and so I can give a certain amount of grace for the scarcity of this food chain, but not complete relentless forgiveness because — everyone is getting paid right?
Over the past three months, I have probably been to the Chick-fil-A location at least 20 times. And not one single time have I had a hot item. Lukewarm nuggets, ice cold sandwich actually, lukewarm fries. The line takes way longer than Chick-fil-A is known for their lines to take, and most of the time the employees don’t really know much about the menu items, unfortunately. The majority of them are friendly, which is of course appreciated – but the knowledge isn’t there.
All that being said, my main thing when I go to Chick-fil-A, which is the only drive-through chain I ever go to in 2025, it’s just that I want the food to be hot and fresh. I don’t think that’s asking too much, especially considering the prices nowadays – but nonetheless, it seems to be a struggle because it just doesn’t ever happen. By the time I leave the parking lot and take a bite, I realize it’s lukewarm too coldish. If you guys could get a handle on the food temperature that would be an amazing improvement, and then the speed of the line, your whole rating would change, and I know you can! So I’m rooting for you. Much love.
Atmosphere: 1
Food: 1
Service: 1
I had given them 4 stars but my last 3 visit have gotten worse each time. I don't think anyone who works there really cares about being there. The quality keeps getting worse. Orders are always messed up. Culver's when done right is awesome. But Longmonts location is whack.
Great food the nuggets are great!
Atmosphere: 5
Food: 5
Service: 5
It’s a little weird they want your license plate AND your name… just weird. 🤷🏻♀️
Atmosphere: 3
Food: 5
Service: 3
Great food, great service.. Every time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is so nasty they
gave me a raw chicken and the customer service is horrible never coming back here again
Atmosphere: 1
Food: 1
Service: 1
Good spot
Atmosphere: 5
Food: 5
Service: 5
Always amazing service and my favorite chicken!
Atmosphere: 5
Food: 5
Service: 5
Everytime I try to pick up an online order, I have to stand there, waiting, at LEAST 5 minutes, with the completed order in sight, just to be even be acknowledged. It's exhausting.
Service: 1
I've never had a problem with their food, I just give it a 4 as it's fast food. They are always super busy and do a great job of handling it all with kindness and grace. I gave the service a 4 as I stood up at the mobile order for a while, with multiple staff members who looked at me or even squeezed by me to get from the front into the back area, but no one acknowledged me or asked what order I was waiting for or asked if I'd been helped. I know they call your name, but for all they knew I hadn't heard it or been there when they called it. This was at Longmont. The Loveland one has never done this to me. They are on point!
Atmosphere: 5
Food: 4
Service: 4
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