Dunkin'
64 Ken Pratt Blvd, Longmont
(303) 774-2092
Recent Reviews
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Apple fritters apple none in all 4 we bought just call them cinnamon fritters, what a joke wont be back
Atmosphere: 3
Food: 2
Service: 4
4 almost 5 dollars for this tiny thing š and it was extraaaaa crispy could hardly bite it
Atmosphere: 5
Food: 2
Service: 3
The employees could seem a bit less inconvenienced by customers. I ordered a blueberry strawberry drink last time and got something orange. The menu at the drive thru makes it kind of hard to know the full extent of the drink options as compared to ordering in the app.
Atmosphere: 3
Food: 4
Service: 2
I ordered DoorDash and the order wasnāt correct. Iām not sure who the girl that helped me was but she took great care of me. Thank you so much! 10/10 This location has always been great to go to.
Atmosphere: 5
Food: 5
Service: 5
Tasty food, hot & good cold coffee.
Atmosphere: 5
Food: 5
Service: 5
Love their coffee most times. Seems some locations may leave it sitting too long. I've had burnt tasting coffee so I don't as often. Also, $4.23 for a medium coffee? C'mon man
Iām writing to share my recent experiences at your store on 8/12 at 1:45 PM and again on 8/14/25, which were both very disappointing.
On 8/12, I ordered a refresher and the loaded chipotle hash browns without bacon (I mentioned āno baconā twice because I donāt eat meat). When I got home, I discovered bacon on the hash browns. I returned through the drive-thru at 2:05 PM, showed my receipt, and explained the mistake. Unfortunately, the employee with long brown hair was rude and dismissive, offering no apology. She eventually asked me to come inside, even though I could see my corrected order sitting ready.
Then, on 8/14, I placed the same order ā and again received bacon on the hash browns. Two mistakes on the same item in such a short time suggest that attention to customer requests is not being taken seriously. This is concerning not only for vegetarians like myself but also for anyone with dietary restrictions or allergies.
To make matters worse, the staff on both occasions were unprofessional, treating my concern as though I was asking for something unreasonable rather than simply requesting the order I paid for. Iāve since left a voicemail with Dunkinā corporate, as this location needs to be held accountable for consistent errors and poor customer service.
I hope management addresses these issues promptly to ensure that orders are prepared accurately and customers are treated with respect.
My drink was made wrong twice paid 11 dollars plus I tipped and my food was cold and the drink was just espresso with oat milk when I ordered a cereal milk latte
Cold soggy hash browns
Atmosphere: 3
Food: 1
Service: 4
Go anywhere else...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
Quick and staff is nice :)
Atmosphere: 5
Food: 5
Service: 5
We have been coming to this location for a while and recently itās been a MESS. Theres some new younger staff and they always mess up at least one thing in our order. Today we ordered and PAYED for a latte, got home and noticed its a coffee with 2 sugars.. please do better.
Service: 2
I placed an order on the app on Sunday morning 7/13 for 2 boxes of donut holes. When I showed up there werenāt enough to fill my order. The staff was unable to cancel an online order. It took me until today 8/5 to get most of my money back (5 emails and 45 minutes on the phone). I paid $30.42, got $13.99 back in a few days. After the call today I got another $13.99 back. That leaves me $2.44 short for a purchase with no product received. I asked for some points to be redeemed later. Nope. Corporate doesnāt help these folks much. Losing a customer over $2.44?
Been jonesing for a donut, had one with lunch
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