I love the food and the service is the best always with a big smile the same with the management but the kitchen guy was using his phone in top of the prep table on the kitchen is so unfilthy and with a headphone on his ear.What cain of cook you guys have?
Leonardo Pardo
[Former 5 star review]
My order double Pepper Steak had 6 pieces of steak that I paid extra for. My Kung Pow, like my steak was mostly veggies and nuts with about 4 pieces of little chicken. Probably needs to be reported to corporate. Last week we ordered beef & broccoli and came home with 1-3 strips of steak each the other day, it's officially become a problem. Either the franchise owner is ordering it's poor managers to meet certain profits or the managers are trying to impress someone with numbers.
Read all current complaints, if you just came home and had the same experience please complain.
Trevor Fisk
Not a single piece of chicken with my kung pao. Horrible location go elsewhere
R\u0026K Robinson
Wait time was very long, even decided to place mobile order while waiting in drive through. Had additional lengthy wait. Get back to hotel and there is no cutlery in the bag to eat it with. Food is what you expect from Panda. At least it was hot when we finally got it.
Robin Houston
The wait was long. I believe if you go at 11 when they open some of the food is from the previous day. Not everything is fresh. Not at all happy with the honey sesame chicken. If you are adding sugar, it’s too sweet, It does not taste like honey. Also, I am noticing you are serving less rice and chow mein. Rice is cheap,, and I need a magnifying glass to find the egg, peas are a waste of time, maybe more carrots???You must think we are blind or stupid. Stop raising your prices and serving less food and especially when the 3 rd entree is put in the small container, you are not filling it!!!
Goozmo Central
Slowwwwww, always. Poor management, just be expected to wait for a while if you don’t order ahead, and definitely avoid the drive thru
Rhett Hathaway
The staff are top-notch, very polite. The food is great and the price is better
Cait C
I don’t know why I continue trying to eat here when the quality has gone SO far down, it isn’t even close to the Panda Express we all know and enjoy. The quality of the chicken is disgusting. The serving sizes have gotten smaller and smaller. I swear every time I come, I get less and less food. Shrinkflation is real yall
Food: 1
Arianna Sanchez
Their lack of accountability is disgusting. I ordered my food at 10 AM and had it set to be ready for pick up by 12 seeing as I work an eight hour shift and only have a 30 minute lunch. I showed up at 12:10 and not only couldn’t they find my order they kept questioning me like I already picked it up Then when they finally found the order, they took their slow time and we’re super rude to me. I asked to speak to the manager and he said there was nothing they could do this place is complete trash and I will not be back. They lost my business for good.
Atmosphere: 1
Food: 3
Service: 1
Jo Reeves
They must have changed cooks. The food was hot, fresh, for coming in to eat after 6:30pm. The egg rolls didn’t look too great. The service was quick.
Arrived at restaurant 1.5 hours after opening time. They basically told me to leave because there wasn't any food ready and it would take "a long time"
Atmosphere: 1
Service: 1
ShaggieDave
Why is there no food available to order at 10:45 when you open at 9:30?
Elisa Slevcove
I was so excited for my chow mein, but when I got home and opened the container, the chow mein was pretty hard and crunchy. I was pretty disappointed.
Food: 3
Service: 5
chris noecker
Slowest place on the planet
Atmosphere: 1
Food: 3
Service: 1
rachelle smith
Jenny helped me this evening and offered superb service. She was attentive, friendly, and efficient. It was obvious she cared about putting in the extra step to make a customer feel valued. Great panda experience
I love the food and the service is the best always with a big smile the same with the management but the kitchen guy was using his phone in top of the prep table on the kitchen is so unfilthy and with a headphone on his ear.What cain of cook you guys have?
[Former 5 star review]
My order double Pepper Steak had 6 pieces of steak that I paid extra for. My Kung Pow, like my steak was mostly veggies and nuts with about 4 pieces of little chicken. Probably needs to be reported to corporate. Last week we ordered beef & broccoli and came home with 1-3 strips of steak each the other day, it's officially become a problem. Either the franchise owner is ordering it's poor managers to meet certain profits or the managers are trying to impress someone with numbers.
Read all current complaints, if you just came home and had the same experience please complain.
Not a single piece of chicken with my kung pao. Horrible location go elsewhere
Wait time was very long, even decided to place mobile order while waiting in drive through. Had additional lengthy wait. Get back to hotel and there is no cutlery in the bag to eat it with. Food is what you expect from Panda. At least it was hot when we finally got it.
The wait was long. I believe if you go at 11 when they open some of the food is from the previous day. Not everything is fresh. Not at all happy with the honey sesame chicken. If you are adding sugar, it’s too sweet, It does not taste like honey. Also, I am noticing you are serving less rice and chow mein. Rice is cheap,, and I need a magnifying glass to find the egg, peas are a waste of time, maybe more carrots???You must think we are blind or stupid. Stop raising your prices and serving less food and especially when the 3 rd entree is put in the small container, you are not filling it!!!
Slowwwwww, always. Poor management, just be expected to wait for a while if you don’t order ahead, and definitely avoid the drive thru
The staff are top-notch, very polite. The food is great and the price is better
I don’t know why I continue trying to eat here when the quality has gone SO far down, it isn’t even close to the Panda Express we all know and enjoy. The quality of the chicken is disgusting. The serving sizes have gotten smaller and smaller. I swear every time I come, I get less and less food. Shrinkflation is real yall
Food: 1
Their lack of accountability is disgusting. I ordered my food at 10 AM and had it set to be ready for pick up by 12 seeing as I work an eight hour shift and only have a 30 minute lunch. I showed up at 12:10 and not only couldn’t they find my order they kept questioning me like I already picked it up Then when they finally found the order, they took their slow time and we’re super rude to me. I asked to speak to the manager and he said there was nothing they could do this place is complete trash and I will not be back. They lost my business for good.
Atmosphere: 1
Food: 3
Service: 1
They must have changed cooks. The food was hot, fresh, for coming in to eat after 6:30pm.
The egg rolls didn’t look too great. The service was quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken, Bowl
Restaurantji Recommends
Arrived at restaurant 1.5 hours after opening time. They basically told me to leave because there wasn't any food ready and it would take "a long time"
Atmosphere: 1
Service: 1
Why is there no food available to order at 10:45 when you open at 9:30?
I was so excited for my chow mein, but when I got home and opened the container, the chow mein was pretty hard and crunchy. I was pretty disappointed.
Food: 3
Service: 5
Slowest place on the planet
Atmosphere: 1
Food: 3
Service: 1
Jenny helped me this evening and offered superb service.
She was attentive, friendly, and efficient. It was obvious she cared about putting in the extra step to make a customer feel valued. Great panda experience
Atmosphere: 5
Food: 5
Service: 5
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