Red Robin Gourmet Burgers and Brews

Always good service and food!

Atmosphere: 5

Food: 5

Service: 5

Never came back to table waiter would pass by look at us and kept walking. Had to ask someone else for refill.

Atmosphere: 1

Food: 2

Service: 1

Sucked. The boneless wings were cold. beer was warm and the milkshake smelled like cigarettes and tasted like a burnt leaf. We ordered waters took 30 mins for them to come out. Waiter said fries were coming really fast, they came 25 minutes later and it tasted like the Red Sea was poured on them.

Atmosphere: 1

Food: 1

Service: 1

Awesomeness 👌

I wish our server paid a little bit more attention, not just to us but our order. She completely forgot my food.

Atmosphere: 4

Food: 2

Service: 2

Red Robin has been my my favorite restaurant for years. The store in Longmont is awful. Food is tossed onto tables. Drinks take 15 minutes to get. Food takes an hour and has clearly been sitting around for awhile and anemic looking. This is the second time we tried eating here. The table are sticky and filthy in the crevices. The silverware was just kinda tossed at the table in a pile. It was clearly very understaffed and I get that but at that point management should be on the floor working tables even ones who have the shift off. Everything about this place is lackluster and anemic at best.

Atmosphere: 1

Food: 1

Service: 1

I think Red Robin has been struggling lately because all the waiters and everybody in the place was super friendly. I think they were trying to show just how. Wonderful! They thought their customers were. It would be nice if they would reflect that more through their prices, but still it was nice. Their food remains the same, which is a reasonable quality in reasonable amounts with unlimited fries, And to my old man sensibilities it's really expensive 🙂

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Garlic Fries

Great place, recieved my food extremely fast, servers were super nice and helpful. Was there at 4:30 and it was pretty quiet

Atmosphere: 5

Food: 5

Service: 5

I got the whiskey chicken wrap. The chicken was grilled and some of it was a bit chewy and parts of the wrap was ice cold and other parts were warm, not hot. The service was horrible. Hostess seated me but never gave me a menu. Waited almost 12 minutes before the server finally acknowledged me. She got my soda and basket of fries in a decent amount of time, but that is where things went down hill fast. Took forever for the food to come out and like I said the wrap was bith very cold and not hot. Not once did my server come over to the table to check to see how my lunch was, nor to refill my soda. Once she delivered the meal, I didn't see anyone again. Ate 1/2 of the wrap and waited to get her attention to get the check and a to-go box but that didn't happen. Sat there for at least 15 -20 minutes with no service, got frustrated. Paid the bill on their thing at each table, got up and walked out....without the other 1/2 of my lunch, I might add. First time at this particular location and it will be last time there. Fair warning.

Atmosphere: 3

Food: 2

Service: 1

Unorganized and rude staff.

Atmosphere: 1

Food: 3

Service: 1

The service with the waitress here was absolutely phenomenal. Our waitress was a pretty one named Sierra she has blonde hait n blue eyes, and boy let me brag, because she was just amazing. She was on top of it! Whenever we were low on anything, she was on it, if I needed anything at all she on it beforei knew I needed it ha ha! outstanding and very professional! I am very much pleased and impressed! friendly as ever! the food was delicious and they were busy! but she made it look like it was a walk in the park! resturaunt well kept and clean. I was more than pleased and will be back again! thank u again sierra! keep up the outstanding work!
Best regards
-Doma

Atmosphere: 5

Food: 5

Service: 5

Last night’s visit to Red Robin was disappointing enough that we ended up leaving without eating. We waited 15 minutes just to be acknowledged, had to repeatedly ask for water, and received an appetizer that was overcooked with rubbery, gelatinous cheese. Our waitress was kind, but clearly overwhelmed and unsure, which points to bigger issues with staffing or training. After over two hours, our food arrived stone cold. We were told the kitchen was backed up, but cold food doesn’t usually come from a busy kitchen, it comes from food that’s been sitting. We paid for our drinks and left. The food itself might be decent on a good day, but the service and timing completely missed the mark. Save your time and money until this location gets things under control.

I ordered tonight on Doordash and have never had an order arrive like this. I am missing a side of ranch I paid for and the wrap looks like it was literally thrown in the container as well as the salad. Please do better.

Food: 1

Got some good food last time. Had bad experience previously but I'm sure that depends on the day. Service was garbage though. Saw our waitress once. Someone else brought our food. Had to flag the waitress down for our bill.

Atmosphere: 4

Food: 4

Service: 1

We haven't been in a long time. We were very happy we went back. We had a very pleasing experience..Ari was amazing and such an outgoing, friendly face. The food was hot and delicious.. We will return.

Atmosphere: 5

Food: 5

Service: 5