Friendly baristas who make your order quickly and accurately.
Nieves Martinez
Any Starbucks is always wonderful ...??
Miranda Carrillo
I asked for white chocolate peppermint mocha . I got white chocolate mocha. Asked for banana bread I got pumpkin.... enough said
Rob RenTerra
Found a long hair in my Latte, they need to have higher sanitary standards.
Sara M.
Definitely an OK Starbucks off the side of two busy local highways but easy enough to get back on if you are lucky to get a kind truck driver willing to let you in. Staffing in the store was somewhat a problem, some dispute among themselves (3 baristas) causing discussion that slowed the prep of drinks for the few (just 2) customers. A much emptier place than I would ever see in Boulder, yet they sort of forgot about my drink string under the machine with shots in the cup and not finishing the drink. When they noticed me still standing at the pick up bar they did apologize and finish the drink and it tasted just fine. If I'm in Longmont again and need a Starbucks stop, I will go a bit out of my way if necessary, to the Hover St location where I always have had great service.
Adair Personius
Ordered 2 drinks inside. Sat down and waited for a name to be called. I waited for 3-4 min No name was called. 3 people on shift and they are enjoying their drinks. So I walk to the end and one drink is ready and they look at me and ask what do you need. Really people. Get your s*** together
Sandrine Druon
It's a Starbucks... there's not a lot more to say. The drive through is very convenient!
Nicole Gervace
In the mornings, a Barista named Laurie is the happiest person on earth. She's sweet and delivers a great drink through the drive through window.
Lily E.
I don't know why starbucks burns their beans. Every location I go to, I hope the quality of the coffee is better than the last. It's come to a point where I have to get extra sweetener to mask the taste of burnt coffee beans. It's disgusting. Unfortunately, I live 2 minutes away from a starbucks and when I don't have time to make coffee at home, I have to go here. I have seen other people say the same thing. Stop burning your beans!!
Management has no idea what is going on with its partners and has shown little to no desire to improve upon its service model, instead only deciding to make it worse for these wonderfully kind Longmont patrons who deserve kinder baristas than any of the managers at Ken Pratt. One manager is solid, but others have a lot to be desired such as Kimmi. Her treatment of both the staff and customers is not okay and needs to be immediately terminated from her shift supervisor position as my girlfriend can't even be treated with kindness ordering a simple Carmel mocha. Starbucks used to be a company I supported and loved, but with them acting against their standards in the worst way has made me change my mind. The night staff of Jade and Jackie are the best and need to run this store toward a better future than this.
Rachel P B.
Doesn't even deserve one star. I ordered a strawberry smoothie which is on the online menu and I have been able to order at every other Starbucks. All the girl could say was "huh?" And argued they do not have a smoothie. She was extremely rude and insisted she was right so I pulled up the menu on my phone and when we got to the window we told her they do have a smoothie. All she could say in her rudest voice was "no we do not." Try learning your menu you brainless morons!
Susan S.
Very unexceptable the uncleanliness of the inside of this Starbucks. The whole place needs a serious cleaning. Does anyone Ever sweep the floor? Or clean window frames? Etc....
Katy D.
Wicked negative experience with Kimmie @ the counter. Rushed, wrong sized drinks, unfriendly tone, no interest in the customer. And no one was behind us to require a rush. Watched us get our drinks, looked away. Parking lot layout and limitations created chaos with at least 5 cars. Bring back the previous staff.
Robert B.
Who knew that ordering a small Americano with room and a Stevia packet was too much for the crew to handle? I want my 1.00 tip back.
amazing staff I go here about 5 times a week
Friendly baristas who make your order quickly and accurately.
Any Starbucks is always wonderful ...??
I asked for white chocolate peppermint mocha . I got white chocolate mocha. Asked for banana bread I got pumpkin.... enough said
Found a long hair in my Latte, they need to have higher sanitary standards.
Definitely an OK Starbucks off the side of two busy local highways but easy enough to get back on if you are lucky to get a kind truck driver willing to let you in. Staffing in the store was somewhat a problem, some dispute among themselves (3 baristas) causing discussion that slowed the prep of drinks for the few (just 2) customers. A much emptier place than I would ever see in Boulder, yet they sort of forgot about my drink string under the machine with shots in the cup and not finishing the drink. When they noticed me still standing at the pick up bar they did apologize and finish the drink and it tasted just fine. If I'm in Longmont again and need a Starbucks stop, I will go a bit out of my way if necessary, to the Hover St location where I always have had great service.
Ordered 2 drinks inside. Sat down and waited for a name to be called. I waited for 3-4 min No name was called. 3 people on shift and they are enjoying their drinks. So I walk to the end and one drink is ready and they look at me and ask what do you need. Really people. Get your s*** together
It's a Starbucks... there's not a lot more to say. The drive through is very convenient!
In the mornings, a Barista named Laurie is the happiest person on earth. She's sweet and delivers a great drink through the drive through window.
I don't know why starbucks burns their beans. Every location I go to, I hope the quality of the coffee is better than the last. It's come to a point where I have to get extra sweetener to mask the taste of burnt coffee beans. It's disgusting. Unfortunately, I live 2 minutes away from a starbucks and when I don't have time to make coffee at home, I have to go here. I have seen other people say the same thing. Stop burning your beans!!
Restaurantji Recommends
Management has no idea what is going on with its partners and has shown little to no desire to improve upon its service model, instead only deciding to make it worse for these wonderfully kind Longmont patrons who deserve kinder baristas than any of the managers at Ken Pratt. One manager is solid, but others have a lot to be desired such as Kimmi. Her treatment of both the staff and customers is not okay and needs to be immediately terminated from her shift supervisor position as my girlfriend can't even be treated with kindness ordering a simple Carmel mocha. Starbucks used to be a company I supported and loved, but with them acting against their standards in the worst way has made me change my mind. The night staff of Jade and Jackie are the best and need to run this store toward a better future than this.
Doesn't even deserve one star. I ordered a strawberry smoothie which is on the online menu and I have been able to order at every other Starbucks. All the girl could say was "huh?" And argued they do not have a smoothie. She was extremely rude and insisted she was right so I pulled up the menu on my phone and when we got to the window we told her they do have a smoothie. All she could say in her rudest voice was "no we do not." Try learning your menu you brainless morons!
Very unexceptable the uncleanliness of the inside of this Starbucks. The whole place needs a serious cleaning. Does anyone Ever sweep the floor? Or clean window frames? Etc....
Wicked negative experience with Kimmie @ the counter. Rushed, wrong sized drinks, unfriendly tone, no interest in the customer. And no one was behind us to require a rush. Watched us get our drinks, looked away. Parking lot layout and limitations created chaos with at least 5 cars. Bring back the previous staff.
Who knew that ordering a small Americano with room and a Stevia packet was too much for the crew to handle? I want my 1.00 tip back.