If I could give 0 stars I would. Worst customer service I've ever experienced in my life. This is why I always go to Ziggis or Dutch because they don't know what hospitality is. Avoid at all costs! Go anywhere else!
Lodo Lighting
I love this Starbucks! The short haired barista is so funny and kind! I always look forward to seeing them when I am in a rush and they always get my order correct 100%! Also they speak both English and Spanish so my coworkers really appreciate that! They are a one of a kind gem with a heavy New York accent! Always offer my dog a puppucino. Very kind crew!
Leabrina Smith
Ordered 1 venti iced drink and 2 trenta iced drinks. Homeboy at the window put all 3 drinks in a SINGLE drink carrier. Handed it to the driver and spilled it all over him. Instead of offering to remake the drinks, he asked “do you guys want to skip the drink carrier? Would you like stoppers on top?” Then proceeded to hand us the same drinks that had just been spilled. This has happened at multiple locations. PUT THE BIG DRINKS INTO 2 STACKED DRINK CARRIERS. OR HAND THE DRINK CARRIER OUT FIRST, then the drinks with stoppers. At a coffee shop I used to work at, we used to do that and never spilled drinks on customers. Or if it ever did spill on a customer, we apologized profusely, REFUNDED the order, and remade the drinks. My drivers clothes are ruined with stains and our car seats are soaked and sticky. How about instead of forcing your baristas to write irrelevant shit on the cups, yall implement a SOP that teaches them how to hand out multiple large drinks without spilling on the customer? Or maybe an SOP for how to make things right for a customer you just screwed over??? Homie shouldn’t get in trouble for this, but corporate should be held accountable. This has happened multiple times at multiple locations so obviously it’s not the workers fault, there’s a lapse in corporate policies and training. Do better Starbucks
Samantha Luken
I only ordered an afternoon coffee. Service was friendly and quick (I was the only one in line though). Coffee was delicious, as per usual. Never really leave disappointed at a Starbucks. Will visit again.
Jasmine Stark
Bathrooms were disgusting, I sold I had to purchase before I could even use the bathroom so I did. They got my order wrong, didn't even put my name on the order. I got asked three times if I was waiting for an order and I told them I was. It took them 20 minutes to make one drink. They still forgot the espresso shot. I would just recommend going to Dutch Bros, or Ziggy's. I'm tired of them always getting my order wrong.
Juno Flores
love the workers!
Shaila McDaniel
Amazing people here!! Greeley messed up my drink at 5am taking my son into surgery and this Starbucks replaced it for me more than half the day later! Super great people!!!
Miles Heitland
I had the most AWFUL experience with one of their employees. She was nothing but rude to me, assumed my race, they threw my food instead of handing it to me and had terrible customer service all around. I will not be coming back until galt is fired😡😡
Food: 5
Service: 1
Joshua Lopez
Horrible customer service
Shelby Cunningham
Came the day after Christmas. Rude grinch girl with glasses in the window. You cut my husband off and were rude and unjolly to look at. Get over it. I have to work today too. Go cry. Learn customer service. Pace is better. 8:50am.
Love me some Starbucks, but this location failed horribly!!!
Order 4 items and they accidentally handed my mocha frap out the drive through. No big deal, they try ti give me the one for the drive through...
I wanted an extra shot of espresso... they didn't... I watched mine be handed out with nice chocolate drizzle, the one they gave me had none...
The lady threw a fit, demanded it was the same and basically refused to make another without making a scene with the rest of the store!!! I just took the one I didn't want to defuse the situation 🙃 it sucked and I didn't even drink half of it! Extremely disappointed and will never return to this location!!!
Atmosphere: 1
Food: 4
Service: 1
Hailey Hebert
This is my favorite Starbucks in town to go to. And today I realized that the girl with the long dark braid in her hair just about every time I see her is wonderful. I'm not great with names but every time I really especially like my drink, she's the one who made it. Also, she's very knowledgeable and friendly and just really genuine. She makes me want to come back to the Starbucks she is a great employee I'm sure there are others I just have noticed my experiences with her because they truly go above and beyond. I will pay attention to her name next time and add it to this post
Atmosphere: 4
Service: 5
Ix
The drinks are great but there is this young girl working on the drive thru that could be a little nicer to customers. She never says hello and never says goodbye, just hands the drinks in a rude manner. I work in retail and I would never treat my customers this way.
Atmosphere: 3
Food: 5
Sherry Ybarra
Loved my drink!
Food: 5
Bently Ochiuzzo
Lulu and Hayley are the best workers I’ve ever seen they have done a amazing job and thy are super nice you should give them a raise
If I could give 0 stars I would. Worst customer service I've ever experienced in my life. This is why I always go to Ziggis or Dutch because they don't know what hospitality is. Avoid at all costs! Go anywhere else!
I love this Starbucks! The short haired barista is so funny and kind! I always look forward to seeing them when I am in a rush and they always get my order correct 100%! Also they speak both English and Spanish so my coworkers really appreciate that! They are a one of a kind gem with a heavy New York accent! Always offer my dog a puppucino. Very kind crew!
Ordered 1 venti iced drink and 2 trenta iced drinks. Homeboy at the window put all 3 drinks in a SINGLE drink carrier. Handed it to the driver and spilled it all over him. Instead of offering to remake the drinks, he asked “do you guys want to skip the drink carrier? Would you like stoppers on top?” Then proceeded to hand us the same drinks that had just been spilled. This has happened at multiple locations. PUT THE BIG DRINKS INTO 2 STACKED DRINK CARRIERS. OR HAND THE DRINK CARRIER OUT FIRST, then the drinks with stoppers. At a coffee shop I used to work at, we used to do that and never spilled drinks on customers. Or if it ever did spill on a customer, we apologized profusely, REFUNDED the order, and remade the drinks. My drivers clothes are ruined with stains and our car seats are soaked and sticky. How about instead of forcing your baristas to write irrelevant shit on the cups, yall implement a SOP that teaches them how to hand out multiple large drinks without spilling on the customer? Or maybe an SOP for how to make things right for a customer you just screwed over???
Homie shouldn’t get in trouble for this, but corporate should be held accountable. This has happened multiple times at multiple locations so obviously it’s not the workers fault, there’s a lapse in corporate policies and training. Do better Starbucks
I only ordered an afternoon coffee. Service was friendly and quick (I was the only one in line though). Coffee was delicious, as per usual. Never really leave disappointed at a Starbucks. Will visit again.
Bathrooms were disgusting, I sold I had to purchase before I could even use the bathroom so I did. They got my order wrong, didn't even put my name on the order. I got asked three times if I was waiting for an order and I told them I was. It took them 20 minutes to make one drink. They still forgot the espresso shot. I would just recommend going to Dutch Bros, or Ziggy's. I'm tired of them always getting my order wrong.
love the workers!
Amazing people here!! Greeley messed up my drink at 5am taking my son into surgery and this Starbucks replaced it for me more than half the day later! Super great people!!!
I had the most AWFUL experience with one of their employees. She was nothing but rude to me, assumed my race, they threw my food instead of handing it to me and had terrible customer service all around. I will not be coming back until galt is fired😡😡
Food: 5
Service: 1
Horrible customer service
Came the day after Christmas. Rude grinch girl with glasses in the window. You cut my husband off and were rude and unjolly to look at. Get over it. I have to work today too. Go cry. Learn customer service. Pace is better. 8:50am.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Really sad experience here!!!
Love me some Starbucks, but this location failed horribly!!!
Order 4 items and they accidentally handed my mocha frap out the drive through. No big deal, they try ti give me the one for the drive through...
I wanted an extra shot of espresso... they didn't... I watched mine be handed out with nice chocolate drizzle, the one they gave me had none...
The lady threw a fit, demanded it was the same and basically refused to make another without making a scene with the rest of the store!!! I just took the one I didn't want to defuse the situation 🙃 it sucked and I didn't even drink half of it! Extremely disappointed and will never return to this location!!!
Atmosphere: 1
Food: 4
Service: 1
This is my favorite Starbucks in town to go to. And today I realized that the girl with the long dark braid in her hair just about every time I see her is wonderful. I'm not great with names but every time I really especially like my drink, she's the one who made it. Also, she's very knowledgeable and friendly and just really genuine. She makes me want to come back to the Starbucks she is a great employee I'm sure there are others I just have noticed my experiences with her because they truly go above and beyond. I will pay attention to her name next time and add it to this post
Atmosphere: 4
Service: 5
The drinks are great but there is this young girl working on the drive thru that could be a little nicer to customers. She never says hello and never says goodbye, just hands the drinks in a rude manner. I work in retail and I would never treat my customers this way.
Atmosphere: 3
Food: 5
Loved my drink!
Food: 5
Lulu and Hayley are the best workers I’ve ever seen they have done a amazing job and thy are super nice you should give them a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Focaccia
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