No access for handicapped.Stairs in the front.No wheelchair access!I use a cane and can’t go up stairs.
Michel Bernier
I've noticed the food here slowly getting worse over time, along with the cocktails. The fried pickles (which used to be amazing) are over-fried and stale, as if they've been sitting for an hour before serving. I got the turkey club which came served on dry white bread. Not even toasted (who doesn't toast the bread on a hot sandwich? Even Subway does that), and the chips with the grilled avocado were all stale. As far as the cocktails, I appreciate the big ice ball, it's appropriate for a manhattan, but atleast fill the glass. If I take that ice ball out I'm left with a $13 shot of Manhattan. Pretty disappointing.
Atmosphere: 5
Food: 2
Service: 5
Joshua Cole
The Waterloo was the only restaurant open during the last large snow storm and we were not disappointed. Their cocktails and general alcohol selection are great, the staff are amazing and fun, and the Johnny Cash theme is iconic. I love the Loo and LOOk forward to going back...very soon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bison Burger
K W
The food was good, unfortunately they ran out of brisket by the time we went. The customer service was great.
Atmosphere: 4
Food: 3
Service: 4
Patrick Mimeault
I had a great lunch, the staff is nice and efficient, we did not wait long, the Bison burger was tasty. Cool place! Long live Johnny Cash..
Atmosphere: 5
Food: 5
Service: 5
Jeannie Warnerberg
Our party of 7 was seated promptly and greeted quickly. Jacob and Stephanie took great care of us. Food came out quickly. Everyone enjoyed their food. Cute place with lots of Johnny Cash memorabilia. Definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
Wendy Hepworth
That’s a funny way of noting that I was served two dirty glasses of wine with floaters. No, I wouldn’t like another glass.Too bad, cause the hummus is tasty. All the dirty dishes we were brought were not.
Atmosphere: 3
Food: 2
Service: 2
Angela Turner
Always a great experience. Food is awesome, drinks are so tasty, and the service is just as good!
Atmosphere: 5
Food: 5
Service: 5
Cindi Rhodes
NOT FAMILY friendly art on the wall. Large print of a guy with the middle finger up. All of our 8-10 year olds noticed.Food was pretty good. Service was subpar. Wouldn’t choose it again.
Love their margaritas and nachos, but honestly everything is amazing! It’s a go to spot!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Poppers
Clint Bickmore
I am a fan of Waterloo - it is a classic Colorado style pub. The food is bar food and the cocktails are classic. The staff is well-trained and above average.Vegetarian options: The bowls are yummy
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad, The Waterloo
Joshua Pritchard
My girlfriend & I went to the Waterloo tonight.We had passed by it this summer and thought it looked nice. I imagine during the day, the atmosphere is 100 times better.I'll Get straight into my review, broken into 3 parts, Atmosphere, Service & Food. Enjoy.I wouldn't eat here again, but I would drink here and down below are the reasons why.Atmosphere:The atmosphere has what it takes, the decoration is a bit.... themed and I would say dated, but at least you know what the owners are into. Johnny Cash. (I don't necessarily know how it ties into their food, it's just decorated everywhere)- Lighting.They have atmospheric lighting, but.. Unfortunately it's drowned out by the puck lights, overhead, etc... it casts awful shadows and unfortunately takes away from any feeling of privacy or being in a cozy atmosphere at night.- Recommendation: Get rid of the overhead/puck lights 100% (outside of cleaning) and ad more table specific lighting, allowing people to feel more intimate and not EXPOSED.During the day, as there aren't any mirrors in the far back, its' nice up front, but the far back is dark and gloomy (plus it's right in the way of the bathroom hall.... Meh... I wouldn't put tables in this area at all... (AND, I would re do the entire table set up entirely. It needs to feel more cozy)-Recommendation:Don't be lazy with decorations. Clearly you're idea of a restaurant is a place with table and johnny cash surrounding you. PERHAPS, ad mirrors, actual decor, and make it a place you would want to spend quality time in. OR hire a professional. It seems very BRO'd out.Service:The service is actually great, the people who work here are very nice, they work really hard, and deserve a lot of credit. I imagine they don't always hear the nicest things working in this location. Excellent service. I would consider hiring the people in this restaurant for a restaurant I would put together. B/C if I put up a burger joint, it would dominate every restaurant in louiseville downtown. Rivals: Five Guys.Food:Ok, here's my biggest complaint. A place that's a Johnny Cash bar, a kind of modern but mostly rustic mixed with vintage feel. Should be known for it's burger right?The burger I received was a frozen patty before it hit the grill. It wasn't home made. And it cost me $17. The cheddar cheese was non existent. I mean, it's $17 throw a thick piece of cheddar. The burger was CHEAP. No love, and the frozen patty's the used were without flavor and tasted more of water.If you're going to charge $17 for a burger, be prepared for a serious critique.I can go to the store and spend $8 on a LB of delicious burger meet. I will use like 25 cents of eggs, and how much for seasoning? Throw in a jalepeno into the burger meat... Shape it up and make a $10 burger in less than 10 minutes and, dear lord. That is fresh.So, Waterloo buys frozen food and charges us to heat it up. 100%Waterloo is not a restaurant. They are a microwave with beer. Which is sad. If I had a restaurant in oldtown Louisville. I would take so much pride in my work!Conclusion:Waterloo unfortunately is not worth the money for food. As far as a decent place to grab a roof top or patio seat during the summer and grab a drink at, this is a great little spot.But as far as a place to think about when you want to eat out instead of cooking.... Definitely not a place as are most of the places in old town louisville. The reviews must be left by people who don't cook....at all. Or everyone has bad taste?Folks, don't go out and buy frozen food for your night out. Buy food from an actual Chef who loves their job. This place could be so much more, it could be a destination if they had the right Chef. unfortunately it's probably already seeing less and less customers and can't figure out why.Waterloo, it's because your food is cheap. I'd honestly prefer a mcdonalds double cheese compared to the flavorless "Waterloo Burger"If you decide to go fresh and use a
Atmosphere: 2
Food: 2
Service: 5
L S
Food portion is small for the price. There wasn't anyone there but maybe 3 tables occupied for lunch on a weekday. Food tasted great otherwise.
No access for handicapped.Stairs in the front.No wheelchair access!I use a cane and can’t go up stairs.
I've noticed the food here slowly getting worse over time, along with the cocktails. The fried pickles (which used to be amazing) are over-fried and stale, as if they've been sitting for an hour before serving. I got the turkey club which came served on dry white bread. Not even toasted (who doesn't toast the bread on a hot sandwich? Even Subway does that), and the chips with the grilled avocado were all stale. As far as the cocktails, I appreciate the big ice ball, it's appropriate for a manhattan, but atleast fill the glass. If I take that ice ball out I'm left with a $13 shot of Manhattan. Pretty disappointing.
Atmosphere: 5
Food: 2
Service: 5
The Waterloo was the only restaurant open during the last large snow storm and we were not disappointed. Their cocktails and general alcohol selection are great, the staff are amazing and fun, and the Johnny Cash theme is iconic. I love the Loo and LOOk forward to going back...very soon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bison Burger
The food was good, unfortunately they ran out of brisket by the time we went. The customer service was great.
Atmosphere: 4
Food: 3
Service: 4
I had a great lunch, the staff is nice and efficient, we did not wait long, the Bison burger was tasty. Cool place! Long live Johnny Cash..
Atmosphere: 5
Food: 5
Service: 5
Our party of 7 was seated promptly and greeted quickly. Jacob and Stephanie took great care of us. Food came out quickly. Everyone enjoyed their food. Cute place with lots of Johnny Cash memorabilia. Definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
That’s a funny way of noting that I was served two dirty glasses of wine with floaters. No, I wouldn’t like another glass.Too bad, cause the hummus is tasty. All the dirty dishes we were brought were not.
Atmosphere: 3
Food: 2
Service: 2
Always a great experience. Food is awesome, drinks are so tasty, and the service is just as good!
Atmosphere: 5
Food: 5
Service: 5
NOT FAMILY friendly art on the wall. Large print of a guy with the middle finger up. All of our 8-10 year olds noticed.Food was pretty good. Service was subpar. Wouldn’t choose it again.
Atmosphere: 3
Food: 4
Service: 2
Good food and service...great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love their margaritas and nachos, but honestly everything is amazing! It’s a go to spot!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Poppers
I am a fan of Waterloo - it is a classic Colorado style pub. The food is bar food and the cocktails are classic. The staff is well-trained and above average.Vegetarian options: The bowls are yummy
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad, The Waterloo
My girlfriend & I went to the Waterloo tonight.We had passed by it this summer and thought it looked nice. I imagine during the day, the atmosphere is 100 times better.I'll Get straight into my review, broken into 3 parts, Atmosphere, Service & Food. Enjoy.I wouldn't eat here again, but I would drink here and down below are the reasons why.Atmosphere:The atmosphere has what it takes, the decoration is a bit.... themed and I would say dated, but at least you know what the owners are into. Johnny Cash. (I don't necessarily know how it ties into their food, it's just decorated everywhere)- Lighting.They have atmospheric lighting, but.. Unfortunately it's drowned out by the puck lights, overhead, etc... it casts awful shadows and unfortunately takes away from any feeling of privacy or being in a cozy atmosphere at night.- Recommendation: Get rid of the overhead/puck lights 100% (outside of cleaning) and ad more table specific lighting, allowing people to feel more intimate and not EXPOSED.During the day, as there aren't any mirrors in the far back, its' nice up front, but the far back is dark and gloomy (plus it's right in the way of the bathroom hall.... Meh... I wouldn't put tables in this area at all... (AND, I would re do the entire table set up entirely. It needs to feel more cozy)-Recommendation:Don't be lazy with decorations. Clearly you're idea of a restaurant is a place with table and johnny cash surrounding you. PERHAPS, ad mirrors, actual decor, and make it a place you would want to spend quality time in. OR hire a professional. It seems very BRO'd out.Service:The service is actually great, the people who work here are very nice, they work really hard, and deserve a lot of credit. I imagine they don't always hear the nicest things working in this location. Excellent service. I would consider hiring the people in this restaurant for a restaurant I would put together. B/C if I put up a burger joint, it would dominate every restaurant in louiseville downtown. Rivals: Five Guys.Food:Ok, here's my biggest complaint. A place that's a Johnny Cash bar, a kind of modern but mostly rustic mixed with vintage feel. Should be known for it's burger right?The burger I received was a frozen patty before it hit the grill. It wasn't home made. And it cost me $17. The cheddar cheese was non existent. I mean, it's $17 throw a thick piece of cheddar. The burger was CHEAP. No love, and the frozen patty's the used were without flavor and tasted more of water.If you're going to charge $17 for a burger, be prepared for a serious critique.I can go to the store and spend $8 on a LB of delicious burger meet. I will use like 25 cents of eggs, and how much for seasoning? Throw in a jalepeno into the burger meat... Shape it up and make a $10 burger in less than 10 minutes and, dear lord. That is fresh.So, Waterloo buys frozen food and charges us to heat it up. 100%Waterloo is not a restaurant. They are a microwave with beer. Which is sad. If I had a restaurant in oldtown Louisville. I would take so much pride in my work!Conclusion:Waterloo unfortunately is not worth the money for food. As far as a decent place to grab a roof top or patio seat during the summer and grab a drink at, this is a great little spot.But as far as a place to think about when you want to eat out instead of cooking.... Definitely not a place as are most of the places in old town louisville. The reviews must be left by people who don't cook....at all. Or everyone has bad taste?Folks, don't go out and buy frozen food for your night out. Buy food from an actual Chef who loves their job. This place could be so much more, it could be a destination if they had the right Chef. unfortunately it's probably already seeing less and less customers and can't figure out why.Waterloo, it's because your food is cheap. I'd honestly prefer a mcdonalds double cheese compared to the flavorless "Waterloo Burger"If you decide to go fresh and use a
Atmosphere: 2
Food: 2
Service: 5
Food portion is small for the price. There wasn't anyone there but maybe 3 tables occupied for lunch on a weekday. Food tasted great otherwise.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fish Tacos
Fun spot.
Atmosphere: 5
Food: 4
Service: 5