Chipotle Mexican Grill

I’d go to a different location if you have the choice. They skimp on portions (seems to be a trend based on other reviews). I got the last of the cheese and it was a small handful of crumbles. When they replaced it for the next customer (my partner), I asked if I could get a little more since I barely got any and was told I’d be charged extra. Got the last of the guac too and it was brown. When we’ve ordered from here on DoorDash in the past, the portions were even worse.

Atmosphere: 5

Food: 2

Service: 1

This location is awful- the guacamole is consistently always brown and the fajita vegetables look like they’ve been left out for a week. Nothing is ever fresh! So disappointing that both Loveland locations have this problem- they must be owned by the same person.

Food: 1

Don’t order from the app.

Atmosphere: 1

Food: 1

Service: 1

Placed a mobile order at 7:20. Pickup was for 7:40. Went in at exactly 7:40, stood for 10 minutes waiting. No order. By 7:55 I asked where it was. “Oh we don’t have it.” Dude went to the back, “oh so we found your order but now we’re out of tortillas so can I make it a bowl?” Maybe if you would’ve made it on time, i wouldn’t have to watch you make 5 burritos for the other people in there when I literally ORDERED AHEAD

Service: 1

I got my food delivered. The steak was cold and frozen. The bag of chips were only 1/4 full. Overall, I’m pretty disappointed.

Food: 1

Walked in tonight at 6:15 to feed my 2 boys 11 and 13 and myself. 2 weeks ago my oldest went in by himself and came out with a meal suitable for a bird or a rabbit. The bowl was less than half full. He was pretty disappointed about it but decided to just let it go even though we spent $16 on his meal. Tonight, my youngest ordered a bowl with white rice and he wanted steak. No beans. One little scoop of rice later and a tiny scoop of steak and he wanted just a little more steak. The young girl behind the counter asks "You want double steak?". No my son said, just make it look like an actual meal, That's not enough. She looked dumb founded. She reiterated that if he wanted a little more, it had to be double and they were going to have to charge for it. Like a manager was about to fire her for giving him a few more chunks of meat. This was also backed up by the guy behind the register with a text book " We're allowed to give 4 oz. servings and that is that. Sorry, but that skimpy serving isn't going to feed a mouse, let alone my growing boys or myself. Not even with the absolutely ridiculous cost of a scoop of guacamole at $2.50 per scoop add on will that meal fill up anyone. And the lack of any kind of customer service what so ever, We left with out spending a penny. Chipotle is on the increasing list of places that charge to much for not enough of whatever they are offering. That meal for 3 of us would of been close to $50. If I'm dropping a $50 bill on a meal for my boys and I. I expect all of us to be full and I expect the smallest inkling of a hint of customer service. Not sure if any of us are coming back and that's a shame because the food is actually decent.

Atmosphere: 1

Food: 2

Service: 1

The woman working the front tonight is rude as all hell. They give you literally no meat and then proceeded to drown the hell out of the bowl with sour cream. There were only 2 other pipe in the store yet the front staff are literally having a panic attack. Horrible horrible experience waste of money

Atmosphere: 1

Food: 1

Service: 1

they always make my burrito clapped and they mess it up but there is some baddies

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Burrito Bowl, Bottled Water, Burrito, Quesadilla, Large Side of Guacamole, Chips, Tacos

Love this place! Owen is for sure my favorite server he knows how to be kind and helpful! And don't get me wrong all of the other staff is AMAZING too. The burritos go hard 💪 ! Tell Owen he is amazing! ( and the other coworkers too).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

horrible service. such a rude guy serving me and my grandma, who keep in mind is old and has never been to chipotle. rushed us way too much, scoffed and got annoyed when it took a bit. there was also no one in there, not like he was in a rush.

Atmosphere: 2

Food: 2

Service: 1

I am so disappointed! We went to the store with our 4 orders ready to go (3 burritos and a salad bowl) young kid takes first burrito order and it’s great except the pinto beans looked like ? , but oh well that happens . Then more people enter behind us and he kindly asked a co worker for help . She tells him she’s trying to close the grill and doesn’t have time to help . He asks again and she finally comes out asks us for our next item, but wants us to name everything on it and puts barely a half scoop of the items on it and before asking for the next .After the first burrito, the items were barely even enough to even give a half of a scoop and also looked pretty bad . Then had no greens for salad or even lettuce. The only other person pushed the door open to the back and said nope we are done . Anyway we still tipped because these look like young kids who were not set up for success and at least the first young kid was trying ! Food was so dry and old and was not good at all , but look at 3 same burrito orders and how we received them .

Placed an order online at 6 pm it’s still not ready at 7 pm there are 4 other people waiting for orders that didn’t get finished

Atmosphere: 2

Food: 3

Service: 1

3 hours before closing and they had nothing they could serve for an allergy that wasn’t contaminated.

Service: 1

Server (young man) skimped on everything, less than half a spoon of rice, beans, about seven pieces of steak, and pico. The bowl was unacceptable small and embarrassing that they wouldn't just use normal portion sizes. Really disappointing.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Chicken Bowl, Steak Bowl, Burrito Bowl

I love this place! The atmosphere was amazing thanks to Owen! definitely going to go more frequently.

Atmosphere: 5

Food: 5

Service: 5