Great burger options and the tractor beverages are a reason I go there. They have an American style tempura (for lack of a better phrase I can think of) on the onion rings that I like too.
Literally every single time we go here they get our order wrong. Not just a little wrong either. They’ll bring out food that is completely wrong. I’ll order chicken and they’ll bring me a burger patty. Every time I order smash fries, they either forget to include fries entirely or will bring regular fries. The food isn’t cheap, so it’s pretty frustrating to not get what you ordered. I’m normally understanding about stuff like this, but I’ve run out of patience since it happens every time we go. Stay away from here unless you want to be served random food that you didn’t order.
The Bacon Cheeseburger was delicious, worst onion rings ever..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger
Lainey Bryant
The app/website never works. We always try to call after and the line is always busy. We’ve tried ordering on four separate occasions, and we can never get through. It’s so disappointing because we love Smashburger.
Matthew Lute
Ordered 3 kids meals with cheeseburgers and one with a hamburger, was give 2 cheeseburgers and 2 hamburgers. Also didn't give us fries with all kids meals. The food tasted good but they didn't give us the items we paid for.Vegetarian options: Black bean BurgerDietary restrictions: Gluten free bunsParking: In front of store parking, about 10 spotsKid-friendliness: Lots of kids itemsWheelchair accessibility: No stairs.
I have had smashburger multiple time with no issues until today. Ordered online for pickup. Arrived right at time I scheduled for food to be ready, we waited for 15 minutes to get 3 burgers 3 fries and 3 shakes. Left with bag they stapled shut I assumed my ordered was correct but when we opened bag found we were missing fries I paid for. The service we received was honestly less than disireable and missing food is quite irritating. I would highly recommend checking order before even leaving the restaurant.
One of the best burger joints. The staff is always wonderful and polite.
Atmosphere: 5
Food: 5
Service: 5
Travis Hansbarger
Stellar burgers, French fries, and tatter tots that are always fresh, hot, and crispy. Fresh avocado every time on the burgers. Milkshakes that truly take you to a better place in the mind body and soul!
This is a fake smash burgerTheir burgers aren’t thin and smashed and their fries aren’t thin smash friesI’ve eaten at 6 different locations and this is the only one that is totally differentI called corporate and they ignored my concernsAvoid
Had a meal shortly after they opened. Amazing burgers. My son loved the burger patties and fries. Will bring my husband next time.
Atmosphere: 5
Food: 5
Service: 5
Tony
Emanuel helped me at this Loveland location on Friday and I just wanna say he did a GREAT JOB! he was friendly and professional ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Smash French Fries, Chicken Wings
ska aks
They had delicious burgers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Smash Burger
Crystal Mott
The worst place ever..... I had a to go order. The lady served 4 people there order before me when I was first. I had to finally ask her for my food. Horrible experience!!!!! Food was cold not cool.
Service: 1
Ken Sellers
My favorite burger in Loveland. The Bacon Brisket Burger is delicious! The Colorado Burger was my favorite Smash for a long time, but my last one felt too much like eating my way through a bell (?) pepper. I think Five Guys is slightly better overall (better fries if nothing else), and Whataburger is better than both (and they don't ask for tips before service).
Great burger options and the tractor beverages are a reason I go there. They have an American style tempura (for lack of a better phrase I can think of) on the onion rings that I like too.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Haystack Onions, Truffle Mushroom
Literally every single time we go here they get our order wrong. Not just a little wrong either. They’ll bring out food that is completely wrong. I’ll order chicken and they’ll bring me a burger patty. Every time I order smash fries, they either forget to include fries entirely or will bring regular fries. The food isn’t cheap, so it’s pretty frustrating to not get what you ordered. I’m normally understanding about stuff like this, but I’ve run out of patience since it happens every time we go. Stay away from here unless you want to be served random food that you didn’t order.
Atmosphere: 1
Food: 3
Service: 1
Slow service, not very friendly
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Colorado Burger, Hamburger, Burger, Sweet Potato Fries
The Bacon Cheeseburger was delicious, worst onion rings ever..
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger
The app/website never works. We always try to call after and the line is always busy. We’ve tried ordering on four separate occasions, and we can never get through. It’s so disappointing because we love Smashburger.
Ordered 3 kids meals with cheeseburgers and one with a hamburger, was give 2 cheeseburgers and 2 hamburgers. Also didn't give us fries with all kids meals. The food tasted good but they didn't give us the items we paid for.Vegetarian options: Black bean BurgerDietary restrictions: Gluten free bunsParking: In front of store parking, about 10 spotsKid-friendliness: Lots of kids itemsWheelchair accessibility: No stairs.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Smashfries, French Fries, Crispy Brussels Sprouts, Hamburger, Kids Hamburger, Burger, Onion Rings, Sandwich, Classic Smash Burger
I have had smashburger multiple time with no issues until today. Ordered online for pickup. Arrived right at time I scheduled for food to be ready, we waited for 15 minutes to get 3 burgers 3 fries and 3 shakes. Left with bag they stapled shut I assumed my ordered was correct but when we opened bag found we were missing fries I paid for. The service we received was honestly less than disireable and missing food is quite irritating. I would highly recommend checking order before even leaving the restaurant.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Smashfries, French Fries, Cheeseburger, Truffle Mushroom, Sweet Potato Fries
One of the best burger joints. The staff is always wonderful and polite.
Atmosphere: 5
Food: 5
Service: 5
Stellar burgers, French fries, and tatter tots that are always fresh, hot, and crispy. Fresh avocado every time on the burgers. Milkshakes that truly take you to a better place in the mind body and soul!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Smashfries, French Fries, Smash Tots, Colorado Burger, Crispy Brussels Sprouts, Cheeseburger, Truffle Mushroom, Burger, Smash French Fries, Onion Rings, Sweet Potato Fries, Classic Smash Burger
This is a fake smash burgerTheir burgers aren’t thin and smashed and their fries aren’t thin smash friesI’ve eaten at 6 different locations and this is the only one that is totally differentI called corporate and they ignored my concernsAvoid
Restaurantji Recommends
Had a meal shortly after they opened. Amazing burgers. My son loved the burger patties and fries. Will bring my husband next time.
Atmosphere: 5
Food: 5
Service: 5
Emanuel helped me at this Loveland location on Friday and I just wanna say he did a GREAT JOB! he was friendly and professional ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Smash French Fries, Chicken Wings
They had delicious burgers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Smash Burger
The worst place ever..... I had a to go order. The lady served 4 people there order before me when I was first. I had to finally ask her for my food. Horrible experience!!!!! Food was cold not cool.
Service: 1
My favorite burger in Loveland. The Bacon Brisket Burger is delicious! The Colorado Burger was my favorite Smash for a long time, but my last one felt too much like eating my way through a bell (?) pepper. I think Five Guys is slightly better overall (better fries if nothing else), and Whataburger is better than both (and they don't ask for tips before service).
Atmosphere: 5
Food: 5
Service: 4